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What Is Noterro?

Everything you need to run a better practice.
Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers.

Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice

Who Uses Noterro?

A clinic app designed for health practitioners who value their time, enjoy flexibility in their software and appreciate design quality.

Noterro Software - Clinic apps designed for health practitioners
Noterro Software - Quick, intelligent record keeping
Noterro Software - Online booking with reminders & invoices
Noterro Software - Custom forms with automations
Noterro Software - Manage insurance claims, policies & payments

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Reviews of Noterro

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
21%
3
1%
2
0%
Heather
Heather
RMT in Canada
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great, affordable and booking software!

5.0 last month New

Pros:

Affordable and easy to set up and use.

Cons:

The online booking system has improved a lot, but it still has some things that can be improved in comparison to other systems.

Noterro Response

2 weeks ago

Thanks for the feedback Heather.

Edun
Owner and operator in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent scheduler for any health professional

5.0 2 months ago New

Comments: Noterro is an excellent program it does everything I require to run my business and a fraction of the cost of some competitors

Pros:

I loved the ease of setting up my schedule having every function I needed. I love the access and filters for reporting sales, invoicing and taxes. I love the integrated function of square.

Cons:

I’m occasion will have issues with using Noterro on different platforms or browsers. It tends to work best on safari.

Noterro Response

3 weeks ago

Thanks for the review Edun.

Barry
Director in New Zealand
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

NZ review..

3.0 4 years ago

Comments: Generally speaking it started off as a great product.
As it has developed it has become a little clunky in its feature operations which then impacts usability just when you do not need it to be clunky.
Development programme of works appears to make little sense. Aug 2019 it was promised to have resource scheduling to allow classes to be booked, that moved to Sept 2020 and we are still waiting, yet there is a constant update to functions which worked perfectly fine i.e. page tabs for client information.. Rather than worry about aesthetic alterations to "ease" of usability, focusing on features which will help their customers business develop would be better direction.

Pros:

Entry Point in cost Ease of installation Ease of cross platform usage

Cons:

With new "updates" or "improvements" site speed slows massively Updates to the software does not always handle users timezones sensitively - being in NZ you can bet your bottom dollar an update is done overnight North American time, hitting NZ in the middle of the operating day and just as you are trying to book clients in for new appointments. Calendar / Booking system adhoc leaves off the session "wrap up time" resulting in clients being booked back to back or it adds on more "wrap up time" resulting in too much time available between each client, despite all appointment types having their own "Wrap up time" being set at admin level. Lack of delivery on features promised 12mths ago which is now impacting delivery of service to our business..

Noterro Response

4 years ago

Thanks for your feedback Barry. Sorry for the trouble you've had with releases, you definitely should not experience disruptions during that process. We're always improving our release process to reduce outages or just general slow downs, sounds like we need to do better. Regarding the "wrap up time" or "Recovery time" as it's referred to in Noterro, you definitely should not be experiencing it randomly disappearing. If you book an appointment, we'd be happy to hop on a screen-share to see what you're experiencing. Just book a call with the link below, if timezones are an issue, just let us know and we'd be happy to schedule outside your regular hours. Book a call: https://calendly.com/noterro-support/phone-support-15-min Contact us to book a call outside hour regular hours: https://noterro.com/contact Thanks again for your feedback! -Ryan

Arleta
Owner Operator and Service Provider in US
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Noterro is a really great system and I love it!

5.0 last month New

Comments: Ultimately Noterro has changed my business and quite literally my life. I used to spend so much time taking phone calls from clients because they "couldn't get online booking to work" through my previous systems. Noterro does NOT have those issues and my clients never complain now about not being able to get features to work. I love Noterro and hope to be using for years. I also really like that they listen to your feedback and really want to take your advice to improve their system.

Pros:

#1 best feature is their online booking. I've had other systems before and Noterro is by far the one that makes my clients the happiest. they can easily manage appointments online without hassle and I could link noterro to my website for seamless online booking. clients love that the intake forms are easy and they WORK and don't glitch out, and clients love that they can manage appointments online through their account easily. Also online accounts are a breeze for clients to create. Previous systems through other providers have been clunky and glitchy - Noterro is very smooth and seamless for clients. I also like that it's super easy to change things (prices, services offered, descriptions, online availability, scheduling, etc). The SOAP Notes are great too because they are easy to use and Noterro is great to use mobily. I've used some systems that you can do everything EXCEPT soaps on your phone which is a hassle during a busy day seeing clients.

Cons:

So far I have only discovered 3 things I dislike about Noterro and they are minimal. Overall I REALLY love noterro and highly recommend. 1 - clients cant buy gift certificates (either online or in person). you might have a work-around for this by creating it as a service and checking out that way, or go to your check out system and check out that dollar amount. But it would be nice for clients to be able to by gift certificates online. 2 - When requesting time off, you have to go in to the calendar and make the change for each day individually instead of just selecting a time range and doing it all for one large block. Again, this is a pretty minimal thing - just takes a little extra time but could be improved at some point. 3 - I would like to have more appt reminders for clients. right now you have the option for 1 email and 1 text to go to clients and there are different reminder times you can set for depending on when you want those to go out. I personally want clients to get 2 emails and 2 texts (one of each 48 hours in advance and one of each on the day of the appointment because people tend to forget appointments).

Noterro Response

2 weeks ago

Thanks for the review Arleta! All of the 3 cons you listed are on the roadmap, just no ETAs for them.

Petra
remedial Massage therapist in Australia
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

really great product.

5.0 2 months ago New

Comments: very very good. any time ive had an issue- even with initial set us , noterro staff were amazing. Im in Australia, and even the time differences when solving issues wasn’t a problem. the staff are extremely helpful, and always listened, and tooknsugestions on board.

Pros:

the online booking feature is excellent. it saves me so much time!

Cons:

the cost of sms. the fact that 100 sms isnt 100 sms (its got to do with bit data i think)

Noterro Response

3 weeks ago

Thanks for the review Petra.