MailTrack

by The Mail Track Company

Who Uses MailTrack?

Anyone sending emails from Gmail

What Is MailTrack?

Follow up with more accuracy. Find out the moment your emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only your normal Gmail interface.

Add our intuitive checkmarks () to your email for Gmail read receipts in your inbox.

How to use our mail tracker app:
means that your email has been sent, but not opened.
mean that your email has been opened.

MailTrack Details

The Mail Track Company

https://mailtrack.io

Founded 2013

MailTrack Pricing Overview

MailTrack has a free version and offers a free trial. MailTrack paid version starts at US$4.95.

MailTrack video
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Starting Price

US$4.95

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Support

24/7 (Live Rep)

MailTrack Features

  • Batch Communications
  • Chat / Messaging
  • Content Management
  • Email Distribution
  • Interactive Content
  • Multi-Channel Communication
  • On-Demand Communications
  • Personalization
  • Print Management
  • Template Management
  • Video Content

View full list of Customer Communications Management Software

  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management

View full list of Email Tracking Software

MailTrack Alternatives

More MailTrack alternatives

MailTrack Reviews

Showing 5 of 127 reviews

Overall
4.5/5
Ease of Use
4.7/5
Customer Service
4.4/5
Features
4.4/5
Value for Money
4.5/5
Antonin M.
Data Analyst
Insurance, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/02/2020

"One of the best addition to your Gmail"

Pros: The tool is really simple : it gives you a notification everytime someone opens a mail you sent them. Thanks to this, you can now know for sure if someone saw your message or not. It does not matter if you are a professional, a student, and someone trying to find a work. In everyday life, this tool is a must have if you want to keep track of your emails.

Cons: Unless you pay the premium version, all your emails are signed by mailtrack. It is a smart marketing call to buy of course, but it is still anoying if you don't want to pay because you only have a casual use of the tool.

  • Reviewer Source 
  • Reviewed on 26/02/2020
Scott E.
Founder
Staffing & Recruiting, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    4/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 10/10/2018

"OK at what it does...sometimes"

Comments: The software works pretty well for tracking opens. That's really all I ask of it, and for the most part it has filled that job pretty well. I mostly get the notifications, and once I refigure out the mobile part to be working again then it should do that job pretty well across all platforms.

Pros: After losing Newton and Astro, I wanted a solution to track emails that was easy to use and available on desktop and Android. MailTrack was seemingly the most popular, and it integrated to Gmail so I figured why not. Overall it's been an adequate replacement for the email tracking in the two apps above, but not a GOOD replacement. What I like about it is that it has good notifications through Chrome and on your phone. It's well implemented on the desktop in my opinion, I just have it set to be always on and I can customize my settings for where I want notifications and how often. It does the job well from the desktop.

Cons: The mobile setup with Gmail was a pain. I enabled it and it was working for awhile, then randomly it stopped working. I tried installing it domain wide instead, so we'll see how that works. The fact that it's a bit of a hassle to install and then questionable about whether it stays running is not something I like about a software like this that I rely on for sales. Another issue with it is that the tracking is not QUITE as good as Newton. Newton would only alert you when someone else read it, and could even tell who was reading it. MailTrack alerts me that an email is read every time that I open it, which clearly is useless. However it's not the end of the world knowing that I personally am in the email so I disregard it.

  • Reviewer Source 
  • Reviewed on 10/10/2018
Anshal K.
VP
Computer Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 25/08/2020

"Almost the best email tracker!"

Comments: Overall a decent experience. If mailtrack could fix the spam issue that I mentioned, It would be one of the best tracking tool available in the market!

Pros: Love the gmail notifications. Especially the double tick marks for read mails. And also the dashboard feature. Unlike other services, Mailtrack notifications are instant and gives multiple layers of insights like link clicks etc.

Cons: The signature and the name itselfe! a couple of time clients had shown their concern over the name mailtrack mentioned on our mails. They were concerned about their mails being tracked. So I guess renaming would help! Also, Many times our mails end up going to the client's spam folders when mailtrack is enabled.

  • Reviewer Source 
  • Reviewed on 25/08/2020
Modris R.
Managing Director
Hospitality, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1/5
  • Ease of Use
    1/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 08/06/2019

"Paying customer but Unable to contact Mailtrack support"

Comments: Devastating that a PRO paying customer is Unable to contact support

Pros: It was great When it was working. Now useless.

Cons: After last Gmail update I have to ALLOW Mailtrack access again. When I go to mailtrack.io with Chrome I get the message "This site can not be reached". I reset the settings and still can not open Mailtrack. Mailtrack does not allow me call or email to them although I have paid for a year. How disgusting can you get? I can access their website with Firefox. Modris Reinbergs [email protected]

  • Reviewer Source 
  • Reviewed on 08/06/2019
Sheila X.
Writer
Writing & Editing, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 18/06/2020

"Great for keeping track of who read your emails or not!"

Comments: I highly recommend mailtrack for its price and features...it's one of the best I've seen out there and I'll keep using it for years!

Pros: I snagged a great deal at a low cost for each year to keep track each one of my emails to make sure I can tell if my intended recipients have read my emails or not. It also "boomerangs" back to you to let you know that this person hasn't read your emails yet and that I should follow up. Really useful feature and I highly recommend mailtrack!

Cons: I don't like how I can't send emails on my Gmail app in my iPhone with the Mailtracker feature. The only way to do it is on your desktop. Despite that, you still can see single or double checkmark in your iOS Gmail app which is pretty clever. My wishlist for Mailtrack is to let me send emails in my Gmail iOS app with the Mailtracker feature!

  • Reviewer Source 
  • Reviewed on 18/06/2020