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N-sight
What Is N-sight?
The N-able N-sight RMM remote monitoring and management platform is designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get access to antivirus, endpoint detection and response, patch management, email protection, and integrated backup, in addition to drag-and-drop automation. In short, RMM is built to provide efficiency and grow as you grow.
Who Uses N-sight?
MSPs and in-house IT Professionals who need to get up and running quickly and securely. N-sight RMM is designed for ambitious, agile, emerging MSPs and IT Departments.
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Reviews of N-sight
Solarwinds RMM software review
Comments: I consider Solarwinds RMM a powerful software for managing IT Services which combines a set of tools into a unique panel, making the network administration more flexible and intuitive , allowing remote access and scalability to incorporate more network and IT components into its service scope.
Pros:
- Provides a set of tools for managing IT Services into an unique panel. - Last version includes NetPath which allows us knowing network performance and infrastructure from starting to finish points of our network. - Allows active monitoring and alerting . - Inlciude remote access that allows to monitor and administering the network wherever we are. - QoS analysis available.
Cons:
- The configuration process for this software must be done by person with high level knowledge about Networking and IT Infrastructure.
It is WORTH a Consideration!!!
Comments: SolarWinds has a great solutions and been happy with the support. They give generous discounts and allow very attractive solutions to provide more features and products to our clients. Its a new solution, so they have issues, but they do seem to take care of them rapidly. If something does not seem to work for us they will discount it, and allow us to integrate it slowly. The price is attractive and a consideration for anyone in the MSP RMM or MSSP business.
Pros:
Starting using SolarWinds shortly after they offered a reseller solution for RMM and MSP's. The features are wide and the prices is mostly on par with other mid tear offerings. The ease of loading the remote client software is good, and better than many others. The broad range of addons is nice, but can be costly fast! Tailoring to each client is what we do, so we add the features based on the broadest range of use of that feature. We spend many weeks evaluating RMM software. Coming from more costly software solutions to SolarWinds we felt that for many of the clients we had, they offered to most advanced solutions which could grow with us. The reporting features, and remote monitoring, and the anti-spyware was key features we needed. Recommend SolarWinds for any level MSP or MSSP.
Cons:
The user interface needs work to be easier for entry level staff. The reporting details in some modules seem to be incomplete. The cost structure for each item, needs to be redone. Very hard to determine exact pricing for wholesale cost versus retail selling price.
Works as a remote desktop for remoting into computers or servers
Comments: Overall it has been good. It has allowed me to remote into computers and servers and correct issues with no problems. Only if the agent eats up a lot of CPU and memory will you have an issue with slowness.
Pros:
Easy to get setup. Install the windows agent on a computer or Server and then add a discovery job to find that device. Can also be used for cell phones, printers and any network device you need to monitor. Allows multiple options form Take Control to Remote Desktop, Java web control.
Cons:
Can sometimes be flaky. The biggest problem is that the agent can really take over CPU and memory. Sometimes to the point of making the device you are remoted into really slow. Tried everything suggested on SolarWinds website to mitigate this to no avail. Location tracking for cell phones is also buggy. Soem phones report location correctly, others will not report at all, so if soemone loses a phone, good luck trying to find it. Good thing for Google tracking.
Solar Winds is a Great addition to any technician doing remote monitoring and management
Comments: My overall experience has been positive as the software is a setup and forget automation for updates and detection of harmful software or sites on your client computers
Pros:
I like the dash board setup and being able to select features for all my clients or individually. The antivirus software detection's are very accurate without false positive infections. The reporting feature can be scheduled and sent to clients emails concerning alerts or problems.
Cons:
The software is a little frustrating to get setup and monitoring sometimes errors occur but when you work through the issues the software does an outstanding job of watching your clients
Great value RMM tool that does the work of many people on my team!
Comments: remote support, patch management, antivirus management
Pros:
I love the remote support, the file transfer, the chat feature, the scripting tools, and being able to get checks cleared from the software without using a remote session
Cons:
I don't like its Mac integration, it seems broken. I also don't like the fact that it doesn't tie into Kaseya BMS at all.
