---
description: Get detailed information about Splashtop usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Splashtop Price, Reviews & Ratings - Capterra Israel 2026
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Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Splashtop](/software/162972/splashtop-business-access)

# Splashtop

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> Splashtop provides remote access and support for business professionals and IT teams.
> 
> Verdict: Rated **4.7/5** by 733 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Splashtop?

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 733 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Splashtop
- **Location**: San Jose, US
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: $6.00 per month for Remote Access Solo (billed annually at $72/year)&#10;$8.25 per user per month for Remote Access Pro, (billed annually at $99/year)&#10;$13.00 per user per month for Remote Access Performance, (billed annually at $149/year)&#10;Starting at $22 per technician per month for Remote Support SOS&#10;Splashtop Enterprise (contact us)&#10;Autonomous Endpoint Management (contact us)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Japanese, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 221 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Backup and Recovery
- Chat/Messaging
- Collaboration Tools
- Configuration Management
- Dashboard Software
- File Sharing Software
- File Transfer
- IT Asset Management Software
- IT Asset Tracking
- IT Reporting
- Issue Management
- Live Chat Software
- Maintenance Scheduling
- Mobile Access
- Multiple Monitor Access
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Screen Recording Software
- Screen Sharing Software
- Session Recording
- Task Management Software
- Troubleshooting
- Unattended Access

## Integrations (8 total)

- Atera
- Autotask PSA
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Naverisk
- NinjaOne
- ServiceNow
- Spiceworks Cloud Help Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software)

## Related Categories

- [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software)
- [Remote Desktop Software](https://www.capterra.co.il/directory/31955/remote-desktop/software)
- [Remote Monitoring and Management Software](https://www.capterra.co.il/directory/31715/remote-monitoring-and-management-software/software)
- [MSP Software](https://www.capterra.co.il/directory/30921/msp/software)
- [IT Management Software](https://www.capterra.co.il/directory/10001/it-management/software)

## Alternatives

1. [RemotePC](https://www.capterra.co.il/software/173304/remotepc) — 4.7/5 (583 reviews)
2. [Zoho Assist](https://www.capterra.co.il/software/181775/zoho-assist) — 4.7/5 (1406 reviews)
3. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11626 reviews)
4. [AnyDesk](https://www.capterra.co.il/software/149595/anydesk) — 4.6/5 (1786 reviews)
5. [GoToMyPC](https://www.capterra.co.il/software/193062/gotomypc) — 4.8/5 (588 reviews)

## Reviews

### "A solid remote access option while others get worse." — 5.0/5

> **James** | *30 December 2025* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: Obviously it works.  The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection).  &#10;&#10;So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. &#10;&#10;The management system is also straightforward, was able to get up and running quickly. &#10;&#10;Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system.  &#10;&#10;Oh and they also really only do remote access and not a dozen other things.  They seem focused on core business and I appreciate that.
> 
> **Cons**: The deployment system is a little sparse, only a few options.  Also would prefer is SSO was not gate-kept behind the Enterprise version.  The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do.
> 
> I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in.   In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball.  Splashtop hit the budget value and the feature requirements and it was easy to get rolling.  My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it.

-----

### "Good platform, works well on Windows" — 4.0/5

> **Tom** | *15 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Always seems to connect to Client PC’s, and the background services on startup are reliable. Works for Mac and Windows 10/11 clients.
> 
> **Cons**: The Mac client can be very glitchy, particularly when connecting on for the first time (i.e. receiving support).
> 
> Good platform, that is reliable and integrates well with remote management tools (I.e. IT RMM platforms).

-----

### "So happy I moved over to Splashtop\!" — 5.0/5

> **Julianne** | *12 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints\!
> 
> **Cons**: I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen.
> 
> Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent.

-----

### "Splashtop became Crashtop" — 2.0/5

> **Daniel** | *20 December 2025* | Computer & Network Security | Recommendation rating: 0.0/10
> 
> **Pros**: It's easy to deploy.  The interface is smooth.  It has wonderful features.  It's fairly easy to manage.
> 
> **Cons**: It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based).  Since their latest update 3.8.0.1 it has gotten worse.  It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving  up depending on the individual).  It crashes so often that, internally, it has become known as Crashtop.  Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool.&#10;&#10;I'm sure, as you know, your mileage will vary.  Here ==\&gt; it has been ostracized.&#10;&#10;Their support used to be decent but as of late it became rather useless.  You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.
> 
> It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations.  In the last month it has become nearly unusable by a many of us.  It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times.  Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again.  A major source of frustration when you are under pressure to resolve issues remotely.&#10;&#10;Their support became bad with time.

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### "Outstanding support and an exceptional customer experience" — 5.0/5

> **Rodrigo** | *28 January 2026* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Outstanding support and an exceptional customer experience&#10;&#10;Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

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