17 years helping Israeli businesses
choose better software

What Is HoneyBook?

Billing and invoicing software for independent professionals—that's HoneyBook.

HoneyBook makes it easy to book more clients, manage projects, and get paid all in one place.

With proposals, invoices, contracts, payments, and scheduling at your fingertips, you have everything you need to give clients a great experience.

Start your 7 day free trial today.

Who Uses HoneyBook?

Independent business owners including designers, photographers, marketers, freelancers, consultants, florists, caterers, videographers, and many more!

HoneyBook Software - HoneyBook Contracts
HoneyBook Software - HoneyBook Invoicing
HoneyBook Software - HoneyBook Automations
HoneyBook Software - HoneyBook Scheduling
HoneyBook Software - HoneyBook App

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Reviews of HoneyBook

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Matthew
Matthew
Portrait Artist in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Best I've Used So Far

5.0 2 years ago

Comments: Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook.

Pros:

I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone.

Cons:

The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this.

Michelle Simmons
Michelle Simmons
photographer in US
Verified LinkedIn User
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

The BEST investment for my business

5.0 3 years ago

Comments: Love love LOVE HoneyBook! I've been using it for several years now, and can't imagine using anything else instead. And their customer service is QUICK and helpful for the few times I haven't been able to figure out how to do something.

Pros:

It keeps my business organized and on track! From digital contracts and invoicing, custom brochures and questionnaires, to email tracking and a simple way to see what step I'm at with each project, HoneyBook keeps me on track.

Cons:

The worst part about it is getting started, but even THAT is pretty simple with their "concierge service" where you can send them your current forms and they'll digitize them for you!

Louisa
Louisa
Customer Success Manager in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

HoneyBook is expensive for what it provides -- seek of softwsare for document management, sharing, and signing

2.0 last month New

Comments: Not worth the cost, expensive compared to other software

Pros:

Does offer document management / sharing to organize agreements to obtain signatures from clients, which is easy and efficient to use

Cons:

This product was pitched to our team as the supreme tool for doc management / / sharing / signatures, but it was no different, and had less features, than similar tools

Angela
Owner in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for basic client tracking and proposals. Slowest for payment deposits.

5.0 6 months ago

Comments: I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features.

Pros:

I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro.

Cons:

To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday.

Melanie Latrelle
Melanie Latrelle
Designer and Photographer in US
Verified LinkedIn User
Design, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

I'm glad I found Honeybook!

5.0 2 years ago

Comments: My experience has been great. It keeps my organized and I have recommended to other people for their business.

Pros:

I like that the interface is easy to use and navigate and is visually appealing. I can track my leads and communicate with them and send emails and send updates and invoices, contracts, and receive payments all in one place. It keeps my business organized. I like the mobile app for business on the go. The customer support is helpful and responsive. Love the scheduling app! It has replaced my previous scheduler.

Cons:

I want more email customization - better html features - add photo to my signature, add gifs, rename buttons and add them wherever I want in the email. I'd like it to manage my items better - have a place where I can update item pricing and descriptions and archive old items. I'd like better customization around the contact forms. Be able to match the text and font and fields closely to my website so that it integrates better onto my design. Be able to change colors of text and lines, and fonts and customize the lead contact form better.