--- description: Get detailed information about Aspect Unified IP usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aspect Unified IP Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Aspect Unified IP](/software/161744/alvaria) # Aspect Unified IP Canonical: https://www.capterra.co.il/software/161744/alvaria Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/161744/alvaria?page=2) > The premier enterprise contact center platform and all-in-one solution for high-volume, compliant customer contact > > Verdict: Rated **4.3/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 69 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Alvaria - **Location**: Chelmsford, US - **Founded**: 1973 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact Alvaria directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, English, German, Japanese, Portuguese, Spanish - **Available Countries**: Australia, Brazil, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - CRM Software - Call Recording Software - Call Routing - Call Transfer - Campaign Management Software - Contact Management Software - List Management - Predictive Dialer Software - Reporting/Analytics ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.capterra.co.il/directory/30597/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.capterra.co.il/directory/30597/predictive-dialer/software) - [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software) ## Alternatives 1. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 2. [NiCE CXone](https://www.capterra.co.il/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) 3. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (990 reviews) 4. [Five9](https://www.capterra.co.il/software/132405/five9) — 4.2/5 (481 reviews) 5. [PhoneBurner](https://www.capterra.co.il/software/134672/phoneburner) — 4.8/5 (176 reviews) ## Reviews ### "Aspect in Review" — 5.0/5 > **Tim** | *30 July 2019* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: solid product--up 99.9999 % of the time. Easy to use. > > **Cons**: Need 2019 update. Customer support has fallen off lately. ----- ### "Pretty solid but a little complicated\!" — 4.0/5 > **Gregorio** | *10 September 2022* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Great variety of features with a very big variety of reports to run a contact center and follow-up teams. > > **Cons**: The interface could be better, it's a little old and unfriendly to view, even though, it's really solid and good software. > > We moved from another Predicte dialer that not allows us to increase the number of available stations and teams. So, Aspect helps us to business growth. ----- ### "Aspect Best in Class" — 5.0/5 > **David** | *27 April 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The product is easy to use and the customer support is outstanding. The product delivers above our expectations. > > **Cons**: There is nothing that I least like about the software although they can improve on there training material. > > We have seen a significant increase in our speed lead using the Advanced List Management product. ----- ### "Great Idea but Always Glitching" — 3.0/5 > **Verified Reviewer** | *22 June 2018* | Hospital & Health Care > > **Pros**: We started using this software about 6 months ago at work, and I love the layout and features this software has to offer. I did have to reach out to customer service because I was trying to find an option and was having trouble understanding how to get to it, and they were extremely helpful and courteous. > > **Cons**: Glitching often and takes a long time to load all features. Being in a call center we are always on our toes with incoming calls so we need software that is going to be quick without lagging or glitches, but I see this happening every day with this software. ----- ### "Best UIP" — 5.0/5 > **Dharmendra** | *13 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Lead Management and Dial out Inbound to skill based routing > > **Cons**: it is one of the best and matured product in BPO have ever seen ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/161744/alvaria?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/161744/alvaria) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data