--- description: Get detailed information about Owl Practice usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Owl Practice Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Applied Behavior Analysis Software](/directory/31815/applied-behavior-analysis/software) > [Owl Practice](/software/160519/owlpractice) # Owl Practice Canonical: https://www.capterra.co.il/software/160519/owlpractice Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/160519/owlpractice?page=2) > Owl Practice is a secure and PIPEDA-compliant practice management solution built in Canada, for Canadian mental health professionals. > > Verdict: Rated **4.5/5** by 178 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Owl Practice? Owl Practice is the EHR and practice management solution built for Canadian mental health professionals seeking a streamlined, PIPEDA-compliant solution to efficiently manage their practice. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 178 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owl Practice ## Commercial Context - **Starting Price**: CA$60.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Owl Practice offers multiple pricing tiers to fit your practice needs, whether you’re a student, part-time practitioner, a full-time practitioner, or a group practice. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Case Management Software - Case Notes - Charting - Claims Management Software - Client Management - Client Portal - Confirmations/Reminders - Document Management Software - EMR/EHR - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing Software - Medical History Records - Multi-Location - Patient Communications - Patient Management Software - Patient Portal Software - Patient Records Management - Patient Scheduling Software - Practice Management - Program Management - Progress Tracking - Referral Management - Reporting & Statistics - Reporting/Analytics - SOAP notes - Scheduling Software - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Treatment Planning ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Applied Behavior Analysis Software](https://www.capterra.co.il/directory/31815/applied-behavior-analysis/software) ## Related Categories - [Applied Behavior Analysis Software](https://www.capterra.co.il/directory/31815/applied-behavior-analysis/software) - [Patient Case Management Software](https://www.capterra.co.il/directory/30590/patient-case-management/software) - [Speech Therapy Software](https://www.capterra.co.il/directory/30816/speech-therapy/software) - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) - [Patient Portal Software](https://www.capterra.co.il/directory/30857/patient-portal/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (859 reviews) 2. [EHRYourWay](https://www.capterra.co.il/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 3. [SimplePractice](https://www.capterra.co.il/software/130710/simplepractice) — 4.6/5 (2828 reviews) 4. [TheraNest](https://www.capterra.co.il/software/130400/theranest-mental-health) — 4.4/5 (1056 reviews) 5. [Alleva](https://www.capterra.co.il/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Great for private practice" — 5.0/5 > **Jake** | *13 July 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Safe, secure, easy to use. I use Owl every day to manage client files and finances and it makes the process very smooth. > > **Cons**: Some bugs here and there, but I find the support team is usually quick to address them. I don't use the built-in video, so I can't speak to its ease of use. > > I use Owl every day to manage client files and finances. I can't imagine having to do this manually (with Excel or tons of files). ----- ### "gets the job done" — 4.0/5 > **Verified Reviewer** | *13 July 2026* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: i like that i get a discount as a CAPT member, i like that it technically does everything i need it to do (create invoices and account summaries, store client data). I'm just a one-person operation, so i don't have a ton to manage so it's pretty straight forward. i like creating the notes and forms on there as well and appreciate how easy it is to send them.. > > **Cons**: i have requested various schedule sequences that don't seem to have ever kicked in (and there are so many already it doesn't seem hard to do...) specifically i asked for 3 weeks on, 1 week off..... i also don't like that all the templates are in one place in the settings, they are divided by category which makes sense in some ways, but when you're looking to edit the template (ie of the invoice) i had to click around for awhile before i found it...it could be more intuitive. i also wish there were more aesthetic options...and the calendar sort of bugs me, the drag-and-drop function is finicky, you have to shrink the browser to 50% in order to drag and drop (instead what's easiest, but takes longer, is to click into the specific appointment and edit the date/time manually). also the video is annoying, i prefer to pay for and use zoom (which is actually cheaper than getting the video subscription)... i just don't like what it looks like, how the name is featured, and the quality. the only MAJOR issue i take with owl is how many annoying marketing emails i get from them regarding the AI Notes... I've actually complained, it several a week at one point. i don't want to use AI and don't want to record people so until their tech advances to the point that it does it in real time and you don' t have to record in zoom, i wont' be using it. oh and my only other major issue is tech support, you have to make an appointment for a consult OR just send an email, there is no real time support that i know of (possibly a chat?). > > i don't love it, but i don't dislike it enough to go to the trouble of switching and i imagine i'd have other pet peeves with Jane or whatever else I'd pick... it's fine, it does the job.... though if i were to switch i'd pick Jane because I've heard their customer care is amazing. ----- ### "OWL EHR – Started Strong, Declined Significantly Over Time" — 2.0/5 > **Verified Reviewer** | *10 December 2025* | Mental Health Care | Recommendation rating: 2.0/10 > > **Pros**: OWL EHR was good in the beginning, it was seamless to submit claims, get your progress notes completed, and it was fine for basic needs. > > **Cons**: The constant "upgrades" they make without letting providers know causing issues with billing, claims and cashflow. The internal features such as supervision (signing associates notes, financial reports, client caseload reports) inefficient. Customer service is limited. > > OWL EHR was good in the beginning, but it has declined to the point where it is no longer reliable or cost-effective for a group practice. They recently made changes with their clearinghouse without notifying providers in advance, which caused a wave of rejected and denied claims. We had to spend hours updating addresses, PO Boxes, and resubmitting claims, all because of changes they never communicated. Customer service is another major issue. It often takes a couple of days to get a response, and when they do reply, the instructions are extremely basic, things any user already knows. It feels like they’re buying time while practices absorb the financial impact of their mistakes. Meanwhile, we end up manually fixing claims one by one, costing time and revenue. The reporting features are essentially useless for a group practice. There are no meaningful reports by diagnosis, by clinician caseload, or by active vs. inactive clients. You can technically pull this information, but only by downloading raw lists and manually cleaning them every single time, which completely defeats the purpose of having an EHR. The financial reports are inaccurate and unhelpful. They don’t separate actual profit from insurance denials, write-offs, rejections, or pending claims, so you never get a true picture of revenue. For a group practice, this is a major limitation. Reviewing associate notes is also inefficient—you can’t send a note back for revision inside the system. Instead, you have to email the clinician separately to request changes, which is a ridiculous workaround for something that should be built in. The workflow has become so inefficient that I now have to submit some claims through OWL, others through the Blue Shield provider portal, others through Availity for Anthem, and Optum’s provider portal for that insurance. This completely defeats the purpose of paying for an EHR with billing capabilities. They also submit only one claim per CMS-1500 form, instead of batching six claims per page. At $0.25 per sheet, this may seem small, but with 10 clinicians and 100+ clients, it becomes expensive very quickly. It also creates eligibility checks and charges you for that every time. The copay is then deleted when this happens, and I have to go one by one to charge the copay for every client. They been "working" on this fix since May 2025. Add to that the growing amount of manual work, and the cost savings of OWL disappear fast. Telehealth is another frustration, the system frequently doesn’t work, forcing us to use Zoom or Google Meet instead. The platform also requires excessive clicking for basic tasks, slowing down workflows even more. Overall, OWL might be fine for a solo provider, but for a group practice, it is not worth the time, stress, or hidden costs. We are actively looking at other options, and frankly, paying a little more for a system that actually works will end up costing far less in admin time, lost revenue, and repeated claim issues. ----- ### "OWL is a great place to start" — 5.0/5 > **Verified Reviewer** | *15 July 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I switched from another platform that had been provided free as part of my training program. OWL offered a more affordable option for a new therapist just building my practice. The learning curve was not too steep and they have good customer support. I also like that it complies with all of the regulations and privacy laws in my jurisdiction. > > **Cons**: I really don't dislike anything so far. I am still honing my use of Smart Notes but I am finding it to be a great tool. > > Overall, my experience has been positive. I feel like the platform is a solid option for me and my clients. It's allowing me to grow my practice at a price that is affordable and still gives me a lot of flexibility and tools within the platform. Very satisfied so far\! ----- ### "Owl Review" — 4.0/5 > **Christianna** | *18 July 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Everything is on one platform, and the program is tailored to the needs of therapists (notes, measures, billing..) > > **Cons**: 1. Video session issue When I'm waiting for a client to join a video session, I will sometimes receive a pop-up stating that the session has already ended, even though I'm still in the session and nothing has changed. When this happens, the client is unable to join, despite the session still being within the scheduled time window. The only workaround I've found is to delete the session and create a new one for that day, otherwise the client cannot access the video session. 2. Session location field It would be very helpful to have a checkbox or dropdown menu to indicate the location where each session is being held. I work in private practice and travel between multiple rural communities in Canada. Some clients attend sessions at different office locations, so having the session location included in the appointment details, especially in the automated text reminders, would help reduce confusion and ensure clients know where to attend. > > Overall, I've had a very positive experience with Owl Practice. It has been reliable, user friendly, and has helped streamline many aspects of running my private practice. I appreciate having scheduling, documentation, invoicing, secure messaging, and video sessions all in one platform. The interface is intuitive, and it has saved me time on administrative tasks so I can focus more on client care. There are a few features that could be improved, such as the video session issue and the ability to specify appointment locations, but overall I find Owl Practice to be an excellent practice management system that I would recommend to other clinicians. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/160519/owlpractice?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/160519/owlpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data