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What Is eM Client?

eM Client is a desktop email client designed to help businesses with handling email communication, daily agenda, upcoming (online) events, collaboration with colleagues and more, all in a unified clean interface. The app allows admins to enforce a company-wide email encryption policy (PGP,S/MIME), archive emails or create and save customizable signatures, email templates and QuickTexts to streamline communication processes. International teams can rely on instant translation of all emails.

Who Uses eM Client?

Designed for professionals and businesses of all sizes, this email, calendar, contacts, notes and task desktop program offers also online meetings support, instant translation of emails, and more.

eM Client Software - Mail view with compact Message list which includes contact avatars and message previews. Message detail on the right and helpful sidebar with an Agenda.
eM Client Software - Calendar - week view
eM Client Software - Easy Contacts overview in People view
eM Client Software - Tasks view inspired by Getting Things Done methodology
eM Client Software - Chat window and Chat roster in sidebar

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Reviews of eM Client

Average score

Overall
4.2
Ease of Use
4.3
Customer Service
3.7
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Evan
Evan
Chair of Trustees in UK
Verified LinkedIn User
Mental Health Care, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

eM Client - good email client for small office

5.0 3 years ago

Comments: Our overall experience with eM Client is very positive. I would be happy to recommend it to any one looking for a good, reliable, traditional email client that is cheaper than Outlook. In fact, I like it better than Outlook anyway and though we now have Office 365 inc Outlook I have no intention of moving from eM Client.

Pros:

One of our users has a strong aversion to webmail. eM Client is a good option for a traditional email client. Very much cheaper than Outlook but looks and feels familiar so is easy to use. We move to eM Client from Thunderbird and like the integration of eM Client with Google Contacts very helpful.

Cons:

No particular issues. It's cheaper than Outlook but competes more with free clients so it would be nice of eM Client were cheaper than it is, but can't really complain as it doesn't cost much, is regularly updated and has given good, reliable service over many years.

Fabruzio
Technician in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

eM Client an interesting email client

4.0 last month New

Comments: I use eM Client on a Windows 10 computer to manage a couple of email accounts.
The programs is easy to use, just a bit slow to load sometimes.
I will surely install it on other computers. I suggest to try it

Pros:

In the past I had several problems with an old installation of Outlook that stop working and I did not fix; as I needed my mailbox to be restored as soon as possible I installed eM Client that import everything from my outlook profile and worked without any problem, nothing to set. Wonderful! I like the interface, clean, you have your email folder, your calendar, activities and contact. I use on Windows, but it can also be installaed on Mac and mobile phones. The free version allows you to manage two email address. The paid version offer more features and unlimited email account and the price is really cheap. Highly recommended!

Cons:

Sometimes it a bit slow while loading; I am not sure if local email managed with eM Client will be easy exportable to other email clients

Jacob
Sales Manager in UK
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Email message size

3.0 last year

Comments: I love the platform, but the inability to display emails with large attachments is a huge problem to our business. Customer support were rude and closed the support ticket to a paying customer without our consent and without resolving the issue, or doing everything they could to help. They washed their hands of it.

Pros:

I love eM Client for how it displays messages, the UI and the ability it has to use multiple accounts on the Pro version.

Cons:

There has been a LONG term issue of it not displaying emails with attachments in excess of 25MB. This means customers will send us emails with large attachments and we won't see them because eM Client won't display them, when other email platforms will. We checked our email server settings and the option "Do not limit message size" is selected at a Server level. Yet, Customer Support still persistently blamed our email servers and refused to offer any solutions. As has been mentioned by other users, email syncing can also be slow.

eM Client Response

last year

Hi Jacob, thank you for your review, we're sorry to hear our support has not been able to resolve or explain the issues more clearly (if it indeed could not be changed from our side) - can you please send us your ticket ID to [email protected] so we can check the support you received from our technicians and see if we can escalate it or provide some more tips on how to resolve it?

Daniel
CEO in US
Publishing, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Doesn't Quite to the Job

4.0 3 months ago

Comments: I have been an on/off user over 8 years. Each time I return the product gets better, but the final result is there is always some deficiency. I will problem continue to use the program but use it along side of google workplace. I have 20 email addresses that I monitor, and so far emClient is the only one that will easily manage email.

Pros:

For email only, it works great for both IMAP and GMAIL. When working correctly Calendar connectivity is great, but lately it has been having sync issues. (Mar24).

Cons:

Besides the calendaring system synch, it does not work well with the new Gmail task system and doesn't support subtasks rendering it totally unusable. In addition the note system is only stand alone and does not integrate with Google Keep. In addition, they have no way of contacting them and have no section for known problems on their website. There isn't even a way of getting paid support. All they have is a Kayako help desk knowledge base.

eM Client Response

3 months ago

Hi Daniel, thank you for your review. Google Keep unfortunately does not allow integration with 3rd party apps, if it did, we'd love to include it. The Kayako system has both a public knowledgebase and the login to VIP Support center, which you gain access to with Pro license and VIP Support subscription - if you have trouble finding the login, please reach out to [email protected], we'd be happy to help.

Mark
Owner in UK
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

The best email client I have used

5.0 10 months ago

Comments: eMClient is like Outlook but so much better. The user interface is simple yet very effective and fully customisable. The product is constantly updated and a new version is issued each year. I have 4 email accounts setup on mine and I have purchased a lifetime license which is extremely good value for money.I use the product for my business and personal email accounts without any issues at all. Whenever a client of mine requests advice with regards to a good email client I always recommend eMClient.

Pros:

I have found eMClient easy to setup and migrate over to from other platforms and on behalf of my clients after I have recommended the product to them.The overall user experience is very straight forward and there is an excellent user forum that you can access to search for knowledge if ever needed.You can use the product for free for 1 or 2 email accounts but you will have to purchase a license if you want to add 3 or more email accounts.

Cons:

I honestly can't make any complaints about this product!