--- description: Get detailed information about Shiprocket usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shiprocket Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Transportation Management Software](/directory/30820/transportation-management/software) > [Shiprocket](/software/159386/shiprocket) # Shiprocket Canonical: https://www.capterra.co.il/software/159386/shiprocket Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/159386/shiprocket?page=2) > Shiprocket is an ecommerce logistics platform that streamlines shipping, returns, and customer experience for online businesses. > > Verdict: Rated **3.0/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Shiprocket? Small and midsize ecommerce businesses, online retailers, D2C brands. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 33 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support Software | 2.4/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Big Foot Retail Solutions - **Location**: New Delhi., India - **Founded**: 2013 ## Commercial Context - **Starting Price**: ₹15.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Available Countries**: India ## Features - Alerts/Notifications - Carrier Management - Communication Management - Delivery Management Software - Inventory Management Software - Multi-Location - Order Fulfillment Software - Order Management Software - Order Tracking - Real-Time Data - Reporting/Analytics - Shipment Price Calculation - Shipment Tracking Software - Shipping Management - Supplier Management - Third-Party Integrations ## Integrations (4 total) - Adobe Commerce - BigCommerce - Shopify - WooCommerce ## Support Options - Chat ## Category - [Transportation Management Software](https://www.capterra.co.il/directory/30820/transportation-management/software) ## Related Categories - [Transportation Management Software](https://www.capterra.co.il/directory/30820/transportation-management/software) - [Order Fulfillment Software](https://www.capterra.co.il/directory/32618/order-fulfillment/software) - [Order Management Software](https://www.capterra.co.il/directory/30225/order-management/software) - [Shipping Software](https://www.capterra.co.il/directory/30104/shipping/software) - [Dropshipping Software](https://www.capterra.co.il/directory/31819/dropshipping/software) ## Alternatives 1. [ShipTime](https://www.capterra.co.il/software/198849/shiptime) — 4.6/5 (500 reviews) 2. [Easyship](https://www.capterra.co.il/software/170399/easyship) — 4.4/5 (288 reviews) 3. [ShipStation](https://www.capterra.co.il/software/155621/shipstation) — 4.6/5 (963 reviews) 4. [Pirate Ship](https://www.capterra.co.il/software/172133/pirate-ship) — 4.9/5 (1006 reviews) 5. [Freightview](https://www.capterra.co.il/software/136895/freightview) — 4.7/5 (743 reviews) ## Reviews ### "Unethical Deductions and Zero Accountability by Shiprocket" — 1.0/5 > **Verified Reviewer** | *30 October 2025* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Honestly, nothing much to like. The only “good” part is how quickly they deduct money without notice — faster than their delivery speed. Even technical glitches seem to work more efficiently than their support team. > > **Cons**: Repeated unauthorised deductions, false Fastrr charges, and very poor customer support. Totally unethical and frustrating. No response on RTO or Refund etc. > > Extremely disappointing experience. Shiprocket deducted money from my wallet without any reason and failed to resolve the issue even after multiple complaints. Their support team keeps giving scripted replies and delays refunds. This feels like unfair billing and misuse of seller trust. I’ve completely lost confidence in the platform. ----- ### "Receive faster COD remittance with Shiprocket" — 5.0/5 > **Siddhesh** | *9 February 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: It offers flexible pricing. You can choose the most suitable plan that fits your business requirements. With its early COD plan, you can receive faster COD remittances and maintain a healthy cash flow for your business. It offers many benefits to your organization like automated shipping, multi-carrier integration, API integration, faster COD remittance, etc. > > **Cons**: We didn't face any problem with Shiprocket till now. > > It is a great product with many benefits, such as automated shipping and multi-carrier integration. My overall experience with Shiprocket has been fantastic. ----- ### "Cheating by falsely charging for overweight." — 1.0/5 > **Prasenjit** | *21 June 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Ease of use in user panel. Low freight rates. Fast website and mobile app. Easy sync between mobile app and webs panel. > > **Cons**: See AWB No. 14326542626492 where courier had raised weight dispute and I had submitted all packaging pics to prove correctness of my applied weight and volume. Nobody at Shiprocket ever sees those pictures and in this case also they simply ignored how the courier has turned my 9 kg weight into 13 kg. This is how Shiprocket has been stealing from me through many many months. > > Thoroughly disgusted with unresponsive helpline and attitude of cheating that comes across from every executive at the helpline. ----- ### "Do not trust" — 1.0/5 > **Ravi** | *22 May 2025* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: They loose the parcel and and never settle the claim very poor service no guarantee your parcel will be delivered. > > **Cons**: Poor service. Cannot trust for timely delivery they loose the parcel and donot take any action very poor service > > Very very bad cannot rely on their service the parcel is lost and not paying compensation for the lost goods ----- ### "Better tie-up with a direct logistic partner" — 1.0/5 > **Surbhit** | *10 February 2025* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: Their UI/UX is nice which is a core attraction point in the initial stage. The ability to start shipping for a very small sized startup is the only positive part of their model. > > **Cons**: They always try to make money out of sellers by imposing unjustified weight discrepancy charges. Their pricing is significantly higher than direct logistic partners and service is absolutely pathetic. > > Their customer support is really bad. No one responds to any issues and they just say that your issue is forwarded to concerned team. Rarely does anyone from concerned team respond. Even if they do, its extremely late and that too after constant follow ups. The solution, if provided does not solve the problem. Rather, issues keep piling up. And you end up switching to another provider after 3-4 months. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/159386/shiprocket?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/159386/shiprocket) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data