15 years helping Israeli businesses
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What Is Guesty?

Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, Guesty is transforming the hospitality industry with innovative solutions.

Who Uses Guesty?

Our technology enables hospitality providers of all sizes to do more than just manage their properties - it helps them optimize and automate every aspect of their business operations.

Where can Guesty be deployed?

Cloud-based
On-premise

About the vendor

  • Guesty
  • Located in Walnut, US
  • Founded in 2014

Guesty support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Cyprus, France, Germany and 13 others

Languages

Chinese, Croatian, Czech, Danish, Dutch and 12 others

Guesty pricing

Starting Price:

US$23.00/month
  • No free trial
  • No free version

Guesty does not have a free version and does not offer a free trial. Guesty paid version starts at US$23.00/month.

Pricing plans

About the vendor

  • Guesty
  • Located in Walnut, US
  • Founded in 2014

Guesty support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Cyprus, France, Germany and 13 others

Languages

Chinese, Croatian, Czech, Danish, Dutch and 12 others

Guesty videos and images

Guesty Software - Channel Manager
Guesty Software - Multi-Calendar
Guesty Software - Analytics
Guesty Software - GuestyPay Solutions
Guesty Software - Accounting Tools
View 6 more
Guesty video
Guesty Software - Channel Manager
Guesty Software - Multi-Calendar
Guesty Software - Analytics
Guesty Software - GuestyPay Solutions
Guesty Software - Accounting Tools

Features of Guesty

  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Campaign Management Software
  • Channel Analytics
  • Channel Management Software
  • Communication Management
  • Communications Management
  • Contact Management Software
  • Customer Support Software
  • Document Management Software
  • Dynamic Pricing
  • Employee Management
  • Expense Tracking
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Experience Management
  • Guest Tracking
  • Housekeeping Management
  • Inventory Control Software
  • Lead Management Software
  • Maintenance Management Software
  • Maintenance Scheduling
  • Marketing Automation Software
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Occupancy Management
  • Online Booking
  • Online Payments
  • Online Reservations
  • Opportunity Management
  • Order Management Software
  • Partner Management Software
  • Partner Portal
  • Payment Processing Software
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Portfolio Management
  • Property Database
  • Rate Management
  • Reminders
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management Software
  • Task Management Software
  • Tenant Management
  • Tenant Tracking
  • Third-Party Integrations
  • Vendor Management Software

Guesty Alternatives

300+ Channels, including Booking.com, Airbnb & Expedia. Streamline your distribution and get more reservations. 10+ rooms only.
eviivo's deep integrations synchronize rates, availability, content, policies, fees, extras and messages across all major OTA channels.
Rentals United is the ultimate vacation rental software that helps your Property Management business grow their revenue by 21%.
Vacation rental software: Simplify management, boost bookings.
Kigo offers one platform to help your business manage, market and deliver a complete guest experience.
Streamline cleanses SCCM data & other tools delivering a web-based dashboard to identify license position for Microsoft & others.
Never worry about double-bookings ever again. Save hours every week with a reliable channel manager, automation, smart rates, and more. Learn more about Uplisting
Experience the difference of “Elite”. Direct channel management with all major vacation rental channels. Built entirely in-house.
Take advantage of our sale! Get up to 40% off Yearly Professional and Ultimate Plans including free onboarding.

Reviews of Guesty

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Peter
Peter
Ejer in Denmark
Verified LinkedIn User
Hospitality, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easy to use and powerfull features

5.0 5 years ago

Comments: We've reduced our management and time spent handling bookings and manual payments. Previously we had a fair amount of bookings through our old booking system which did not handle credit card payments, so we had to stay on top of those bookings and collect the payments manually.

Pros:

Automated responses to bookings, enables credit card payments via Stripe, easy overview of bookings and connecting multiple booking websites easily, as well as keeping information uniform on all booking websites automatically. Also generates a booking website for our own website. Absolutely love their Multicalendar. Gives a great overview of current bookings.

Cons:

Can't really think of anything bad. They are constantly updating and upgrading the software, so there is always something new and improved...

Mike
Mike
Owner in US
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Guesty has everything we need and more...

5.0 10 months ago

Comments: Guesty provides everything essential for running an efficient, well-rounded, and professional short-term rental enterprise. Although it may not be the most affordable software out there, its robustness is unparalleled. They collaborate with the top distribution partners and boast a committed customer success team that keeps us updated with best practices and insights into the platform's latest enhancements. Our representative, [sensitive content hidden] Jamero, is delightful to collaborate with and always delivers solutions for our evolving needs. In essence, if you're keen on establishing a thriving short-term rental business, Guesty is an invaluable asset.

Pros:

Guesty has one of the most robust platforms for managing and entire short-term rental business whose goal is professionalism and breadth of channel distribution.

Cons:

The price. It's far from the cheapest option on the market.

Alternatives Considered: Hostfully Property Management Platform

Reasons for Choosing Guesty: MyVR was sunsetted as a product, and we had to transition to something else.

Switched From: MyVR

Reasons for Switching to Guesty: Ease of transition.

Verified Reviewer
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great if you only want to be on Airbnb

2.0 6 years ago

Comments: We needed automated messaging and we needed to get out to other channels besides Airbnb. Their mobile apps are sad and ineffective for our team members, so we go some messaging automation help but no help for our team really communicating. Team members can't communicate directly with any messaging only tasking tools that didn't work according to the permission matrix Guesty published. If you have a desire to be on the biggest channels, this is not your platform. If you need tools and accounting and other services, this is not your platform. We are actually, currently paying 60% of what we would pay for the most robust enterprise level platform that's way beyond our capability to utilize in this industry. Maybe you start with Guesty when you have two properties, but if you're doing well they siphon an incredible amount of money out of your business. If you don't plan on growing, this might be a good solution.

Pros:

Automated messages are great and the multi-calendar is nice. These seem to be the only features that are completely reliable.

Cons:

We naively took a recommendation from someone to use Guesty and had a hard time discovering other options out there. Do more research. There are four excellent options that are roughly 40-75% cheaper. The price for this platform is absurd. Tools rarely work as promised. They are not a true channel manager. They only integrate with airbnb and booking.com, but they've been promising "coming soon" for serveral other channels forever, but doesn't look like it will happen. If you go with Booking.com through Guesty, you have to live with the 20% cut to Booking.com which didn't help us increase revenue when we already have 85% occupancy. Our only choice there was to actually reduce our revenue, so that was a non-starter. If you're a good operator with high rates and occupancy, I don't know how this platform can do anyting but stagnate your growth. Only banks, cable companies and Guesty gets away with saying, "sorry for the inconvenience" when they're product doesn't work. In every other business is means refunds/rebates/credit/gifts.... something that tells your customer you regret you failed to meet the expectations you set. They completely ignored me on every occasion I suggested they should consider crediting us for their inability to deliver a myriad of promises. Onboarding was such a rush job, weekly sessions promptly ending after 60 minutes. "Send us your questions". Not great onboarding. Analytics are mediocre, not powerful at all, practically non-existent.

Lexus
Controller in US
Consumer Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Guesty is Amazing!!!

5.0 4 months ago

Pros:

Guesty has been an amazing platform for our company. It has provided us with more features than ever before, streamlined all of our processes, and is very user-friendly. Everyone at Guesty has been amazing to work with as well. Guesty Support is always available to help with any questions or issues very quickly. Our Customer Success Manager, Taylor, has also been great to work with during our transition to Guesty and still is a part of our success today.

Cons:

Guesty has been great to work with and if there is anything you dislike, let them know. They likely already have something in the works to change or streamline any processes or aspects you dislike. If not, they will likely help get you what you need!

April
Broker and Owner in US
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Guesty is a Great Solution for Vacation Rental Management

5.0 4 months ago

Comments: My overall experience with Guesty has been superb. From the sales agent who negotiated a price within my parameters, to the onboarding team and the support team, I have no complaints. I feel I have a partnership with this company and the main goal is for everyone to succeed.

Pros:

(1) Tech support is awesome. I have monthly meetings with my Guesty success partner which really helps to get the maximum benefit from the software. I have questions, he gets me answers. When I have suggestions for future roll outs, he forwards them to the design team. (2) The company continues to evolve with the demands of their clients. (3) One of the main reasons I switched to Guesty was for the trust accounting component. I need and want everything in one place and Guesty has it. (4) Guesty is always rolling out new features or improving existing features. I love anything that allows me to do what I do better and more efficiently. Working smarter not harder is a primary goal.

Cons:

After using 2 other vacation rental platforms, my one con applies to them all, and that is the time it takes to set it up. This is a feature rich platform, so I don't know how it could be made easier or faster. However, Guesty will walk you through every feature to get you set up. It is a process and not an overnight task.

Alternatives Considered: VRAccounting

Reasons for Choosing Guesty: I was with LiveRez for several years and made the switched to Hostaway for better integration with the OTAs. LiveRez required a channel manager and that was not a seemless process, and then switched to Guesty. I was looking for an accounting solution and they were developing it at the time I switched.

Switched From: Hostaway and LiveRez

Reasons for Switching to Guesty: I asked a lot of questions at the VRMA conference in Chicago and Vegas. I gave Ximplify ago and that was a very costly disaster and a big fat mess to clean up. It wasn't a knee jerk reaction to switch to Guesty. I had several meetings with the sales rep to ask questions and preview the software before I would commit. Changing software isn't easy when you have a lot of properties and reservations already in place. It isn't something I recommend anyone do on a whim.

Guesty Response

4 months ago

Hi April, we're thrilled to know we've made things more manageable for you. Wishing you a wonderful day ahead! - The Guesty Team