--- description: Get detailed information about Guesty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.co.il/software/159377/guesty Page: 1 / 20\ Next: [Next page](https://www.capterra.co.il/software/159377/guesty?page=2) > The leading AI-powered vacation rental software for short-term rental hosts to simplify ops, grow revenue, and scale. > > Verdict: Rated **4.4/5** by 480 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guesty? Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B\&B owners, and hospitality enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 480 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Guesty - **Location**: Walnut, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$23.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Guesty charges a fixed monthly fee based on the number of properties you manage. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Albania, Andorra, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica and 85 more ## Features - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Campaign Management Software - Channel Analytics - Channel Management Software - Communication Management - Communications Management - Contact Management Software - Customer Support Software - Document Management Software - Dynamic Pricing - Employee Management - GDS/OTA Integration - Group Reservations - Guest Check-in/Check-out - Guest Experience Management - Guest Tracking - Housekeeping Management - Inventory Control Software - Lead Management Software - Maintenance Management Software - Maintenance Scheduling - Marketing Automation Software - Multi-Channel Distribution - Multi-Channel Management - Occupancy Management - Online Booking - Online Payments - Online Reservations - Opportunity Management - Order Management Software - Partner Management Software - Payment Processing Software - Point of Sale (POS) - Portfolio Management - Property Database - Rental Property Management Software - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Tax Management Software - Tenant Tracking - Third-Party Integrations ... and 12 more features ## Integrations (45 total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... and 30 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software) ## Related Categories - [Vacation Rental Software](https://www.capterra.co.il/directory/30616/vacation-rental/software) - [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.co.il/directory/30678/channel-management/software) - [Real Estate Property Management Software](https://www.capterra.co.il/directory/20050/real-estate-property-management/software) - [Rental Property Management Software](https://www.capterra.co.il/directory/30929/rental-property-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.il/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [DoorLoop](https://www.capterra.co.il/software/211768/doorloop) — 4.8/5 (710 reviews) 3. [Buildium](https://www.capterra.co.il/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.co.il/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.co.il/software/20372/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Room for improvement -" — 4.0/5 > **Amir** | *23 November 2025* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: User interface is nice, and allows you good operational control of the business. The onboarding process is thorough, yet I think you can make it more efficient if you had videos indicating the usual usage of the system. Value for money makes sense for me > > **Cons**: My personal customer support manager isn't responsive enough. It takes him 2-3 business days to reply to my emails which doesn't make sense in this era. I'm mostly frustrated about the price optimizer. I'm considering leaving the platform only because of that. Lots and lots of issues with it, and the results are really bad. I've tried reaching out several times to fix the issues there, but it seems the basics behind it are somewhat wrong, and it requires a lot of manual adjustments which causes me to relentlessly deal with the system and looking for the right pricing. This is the opposite of what I should get from it. > > Good, yet the biggest disadvantage is the priceOptimizer Guesty offers, which damages my experience deeply, causing me to consider leave Guesty for this feature or other features as well ----- ### "Good experience" — 4.0/5 > **Merav** | *6 March 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: It syncs to booking perfectly. The calendar view is intuitive and the customer support is amazing. Every time we had a problem we got an answer within a few hours > > **Cons**: Rate plans became hidden (only accessible through search). The Ux changes a little every few months and things move a little. For example - manual blocking. ----- ### "Guesty must be the best" — 5.0/5 > **Julian** | *2 March 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: Has to be the leading PMS for vacation rentals right now. Full of features, powerful and reliable. Decent support available, and business development always in mind. > > **Cons**: Password requirements, and user permissions management can be a bit clunky. Payout information can be tricky and reporting / analytics isn't as good as some other available. > > Great, and I'm a loyal customer of 5 years now. Wouldn't consider moving PMS unless they were able to display some seriously good USP\! ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Cons**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 April 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Cons**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.il/software/159377/guesty?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/159377/guesty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data