--- description: Get detailed information about Zoiper usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoiper Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Zoiper](/software/158719/zoiper) # Zoiper Canonical: https://www.capterra.co.il/software/158719/zoiper Page: 1 / 6\ Next: [Next page](https://www.capterra.co.il/software/158719/zoiper?page=2) > Designed for businesses of all sizes, the softphone platform helps place audio and video calls along with other functionalities. > > Verdict: Rated **4.3/5** by 114 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoiper? VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 114 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ZoiPer - **Location**: Sofia, Bulgaria - **Founded**: 2003 ## Commercial Context - **Starting Price**: €49.95 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free = $0 Premium €39.95 Custom = Contact for quote Zoiper 5 for Windows, Mac \& Linux = €39.95 + €7.99 (€47.94) Zoiper Pro for Android = £6.99 Zoiper Premium voip soft phone for iOS = $4.99 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bulgaria, United States ## Features - Access Controls/Permissions - Auto-Dialer - Call Center Management - Call Recording Software - Call Routing - Caller ID - Caller Profiles - Live Chat Software - Mobile Access - Reporting & Statistics - Softphone Software - Video Conferencing Software - Voice Mail ## Integrations (3 total) - Freshdesk - Nimble - VICIdial ## Support Options - Email/Help Desk - Chat ## Category - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) - [Softphone Software](https://www.capterra.co.il/directory/31029/softphone/software) - [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software) ## Alternatives 1. [3CX](https://www.capterra.co.il/software/158704/3cx) — 4.4/5 (468 reviews) 2. [RingEX](https://www.capterra.co.il/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 3. [Zoom Phone](https://www.capterra.co.il/software/208535/zoom-phone) — 4.5/5 (246 reviews) 4. [CTM](https://www.capterra.co.il/software/152004/call-tracking-software) — 4.7/5 (159 reviews) 5. [Bria](https://www.capterra.co.il/software/158718/bria) — 4.3/5 (106 reviews) ## Reviews ### "A reliable, secure, and cross-platform VoIP/SIP solution for daily call management" — 4.0/5 > **Guillermo** | *23 August 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Zoiper stands out primarily for its versatility and technical performance on a daily basis. The most valuable aspects of the app are: Mobile Access \& Stability: The mobile application works flawlessly on both iOS and Android. Push notifications allow you to receive incoming calls without keeping the app running in the background, which saves a significant amount of battery life. Solid Security: It supports advanced encryption protocols such as TLS, SRTP, and ZRTP, ensuring total privacy for corporate communications. Efficient Call Management: It allows you to easily manage multiple SIP accounts, perform call transfers (both attended and blind), mute, hold, and organize contacts without any operational hassle. Ease of Use for daily tasks: Once the SIP account is properly configured, making and receiving day-to-day calls is fast and intuitive for any user. > > **Cons**: Although it is a very comprehensive tool, there are a few areas where the application could improve: Initial Learning Curve: For non-technical users, the initial setup of SIP or network parameters (codecs, ports, STUN/TURN) can be somewhat complex and intimidating. Additionally, the desktop user interface feels a bit austere and outdated. Limited Call Recording: The native call recording feature is generally locked behind the paid versions (PRO). This can be a drawback if you need to record interactions right out of the box without upgrading. Lacking Phone Support: Direct phone support is very limited for standard users. In most cases, you have to rely entirely on their online documentation or email ticketing system, which doesn't always provide immediate responses. > > In my daily work, Zoiper has been a fundamental tool for staying connected with clients and my team from anywhere. The audio quality is crystal clear, even when using mobile data networks or moderate-bandwidth Wi-Fi connections. Although it required a brief adaptation period at the beginning to fine-tune network preferences and codecs, it quickly proved to be a highly stable and reliable SIP client. For remote or hybrid work environments, it easily fulfills its primary objective and gets the job done. ----- ### "optimal but limited softphone app" — 5.0/5 > **diego** | *13 March 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: i use zoiper with my "soft number", i've done a number sitch from fixed to a voip number. so i use it to receive and do calls > > **Cons**: the real time call upcoming needs a separate licence, to support push notification ----- ### "Simple and Reliable Softphone" — 5.0/5 > **Amaury** | *25 August 2025* | Outsourcing/Offshoring | Recommendation rating: 4.0/10 > > **Pros**: What I liked most about Zoiper is that it’s really easy to set up and use. The interface is straightforward, it connects quickly to SIP accounts, and the call quality is usually very reliable. It saves me time compared to other softphones that feel more complicated. > > **Cons**: What I liked least is that some of the more useful features are only available in the paid version. Also, the interface, while simple, feels a bit outdated compared to other modern communication apps. > > Overall, my experience with Zoiper has been positive. It’s reliable for making and receiving calls, easy to configure with SIP accounts, and the call quality is generally good. While the design could be more modern and some features are locked behind the paid version, it does exactly what I need without unnecessary complications. ----- ### "ZOPIER Best Softphone option" — 5.0/5 > **Pablo** | *5 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use and install, it helps integrate a softphone with other crm's or dialers. The ease of usage is spectacular > > **Cons**: sometimes you have uninstall and reinstall in order for the softphone to work, this was one of the biggest learning curves with the softphone experience > > It has been very valuable and easy to use and train other in the ease of usage, because of the tutorials available to understand the technical issues without having to have an expert help you. ----- ### "A great tool to use for soft phones and VoIP calls" — 5.0/5 > **Tyler** | *10 March 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: We've used Zoiper quite a bit to test and use VoIP soft phones. There is a very small learning curve to determine how this platform likes to enter data to activate devices, but it's quite easy to use once set up. Managing calls is easy, mobile access is straightforward and pain free > > **Cons**: Some settings are a bit limited and can be a bit clunky during the first set up, but otherwise not bad at all. > > Experience has been great - we use this tool primarily to test soft phones before they are deployed to our clients if needed, or to use as a troubleshooting tool if we run into issues on the client side of things. It works well for what we need and doesn't give us any headaches ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.il/software/158719/zoiper?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/158719/zoiper) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data