--- description: Get detailed information about 3CX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.co.il/software/158704/3cx Page: 1 / 20\ Next: [Next page](https://www.capterra.co.il/software/158704/3cx?page=2) > 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. > > Verdict: Rated **4.4/5** by 468 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses 3CX? 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 468 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 3CX - **Location**: Nicosia, Cyprus - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free for up to 10 users. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 93 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Autoresponders - Call Center Management - Call Logging - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Tracking Software - Call Tracking Software - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conferencing - Contact Management Software - Customizable Branding - Customizable Reports - Dashboard Software - File Sharing Software - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Offline Form - PBX - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Recording - Reporting/Analytics - SIP Trunking - SMS Messaging - Search/Filter - Surveys & Feedback - Transcripts/Chat History - Transfers/Routing - Two-Way Audio & Video - Virtual Extensions - VoIP Software - Voice Mail ... and 9 more features ## Integrations (21 total) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Speech Analytics Software](https://www.capterra.co.il/directory/32258/speech-analytics/software) ## Related Categories - [Speech Analytics Software](https://www.capterra.co.il/directory/32258/speech-analytics/software) - [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software) - [Business Phone Systems Software](https://www.capterra.co.il/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.co.il/directory/31102/cloud-pbx/software) - [Team Communication Software](https://www.capterra.co.il/directory/31033/team-communication/software) ## Alternatives 1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (890 reviews) 2. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [RingEX](https://www.capterra.co.il/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews) 4. [Ultatel Cloud Business Phone System](https://www.capterra.co.il/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) 5. [Ooma Office](https://www.capterra.co.il/software/174109/ooma-office) — 4.4/5 (248 reviews) ## Reviews ### "Seamless and efficient PBX software" — 5.0/5 > **Josh** | *15 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Extremely easy to setup and deploy with a huge range of handset options. Just can't be it for all your pbx needs. > > **Cons**: Not that much at all. If I had to say something I would say the licencing should maybe have more options for smaller business deployments. > > Seamless and efficient. Massive time saver for admin and users alike. Gives anyone the enterprise business phone system approach without the huge costs. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *24 November 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Cons**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- ### "Good but can be better" — 3.0/5 > **Luke** | *4 September 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Good pricing model, really flexible and not locked into a per user model like you usually are. Easy user management and good to see all calls > > **Cons**: Have had some issues with bugs in the past and it can be difficult to contact the support team and get them resolved > > Setup was longer than expected, but the pricing model is a major plus. However, have had a few bugs with it ----- ### "3CX Review" — 3.0/5 > **Rachel** | *15 June 2026* | Construction Software | Recommendation rating: 6.0/10 > > **Pros**: I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at. > > **Cons**: We have had recent issues where it has been difficult to transfer calls and they drop. I think call log information could be in a clearer format. > > Overall 3CX does the job but has had frustrating instances as well, especially with issues transferring calls. ----- ### "Easy and cost effective VoIP system with easy onboarding and administration" — 5.0/5 > **David** | *25 November 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID. > > **Cons**: Holiday and closure messages could be easier to schedule, hold music and internal extension navigation could be better to setup and manage. > > Transition to 3CX from standard copper lines. We used a local MSP to assist with the rollout and training. Initial setup was On-Prem only, but we have since added cloud service as a backup. We have 2 locations across USA and Mexico and we were able to connect both sites into one system. We can dial our compatriots via extension regardless of their international location. Systems have an impeccable uptime and recover easily from power and internet outages. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.co.il/software/158704/3cx?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/158704/3cx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data