MyAppointments

"I have been a customer for 15 years!"

Comments: I am better organized, my clients can make requests for new appointments from their cell phone, and my staff can check their schedules remotely from home.

Pros: I started using their Elite desktop program back in 2003. The reason we loved Elite was because it was so user-friendly and easy to understand. We switched over to MyAppointments (their cloud-based solution) mostly because we wanted clients to receive text messages to their cell phones reminding them of their upcoming appointments. MyAppointments is a great software program, but what I love most is their customer support -- I have real person I can call to ask a question anytime. They are friendly, courtesy and eager to hear my input for improvement. Whenever I have a suggestion for improvement they listen and keep me updated as changes get added. We are located in New Orleans where we get a lot of tourists visiting and we love how new clients can find us online by typing in "New Orleans" on the main page for MyAppointments. I love this system!

Cons: We would like clients to receive one text reminder for all five services scheduled in one day, instead a text reminder per service. We understand this will be updated for us in the future.

"MyAppointments Came To My Doorstep!!!"

Pros: I found MyAppointments at the IBS NY 2018 trade show. They were the cheeriest salon management software company in the entire space, and to make it better they integrate with Square, which I am currently using for processing. I thoroughly enjoyed the walkthrough that they did for me at the show, and for the first time (because I have tried to use other software programs in the past) I left their booth feeling very positive; ready to head back to the salon and get started. Not only did I get a quick follow up phone call and tutorial, but then I got a personal handwritten note in the mail. Followed again by a text. The next thing I knew, my rep at MyAppointments told me he was coming to me. From Florida to upstate (and I mean UPstate) New York, 1307 miles, they came. And I spent a delightful time working hard and learning a ton. We sat side by side entering data and taking notes. He did whatever was needed including a remote call to the developer during our session. I am really impressed with their customer service and by the program itself. I have a hopeful feeling regarding how much myAppointments is going to help my business grow and succeed. The relative ease of use as well as the pleasing graphics really works for me. I feel confident and satisfied with my purchase. Thank you!

Cons: The fact that I have to discipline myself to really learn it to make it my own and have it work for me. But already I can see that the hard work is up front, and since I was helped by my rep, I'm almost all set. I'm not fond of some of the colors, but a little bird told me that adjustments are being made to make it even better.

"USER"

Pros: I liked that it keeps me on track with my appointments.

Cons: If you don't cancel after your trial that it will chagre you for it.

"This is the EASIEST software program I have ever seen!!"

Comments: I really like being able to put all my data in a computer instead of it being on paper everywhere.

Pros: I own a hair salon business in a small town in southern Georgia. Life in this small town is simple and easy going -- and that's exactly what I wanted from a software program -- SIMPLE and EASY. I have nothing but great things to say about MyAppointments. I signed up for a free trial period after first meeting the team from MyAppointments at a beauty show in Orlando. I have been very impressed with all of its wonderful features. Makes my job easier My formal employee used another software program to book appointments, I think it was called Vagaro. I used to watch her struggle with it all the time. In fact, recently I was encouraging her to consider switching over to MyAppointments since it is sooooo much easier. MyAppointments is versatile, easy to understand, I pick things up quickly. I like that the screens are not crowded with a lot unnecessary stuff and I see only what I need to see at any given moment. For a person that is not tech savvy, it's easy for me to use this program. Now, regarding their training and technical support, I have one word... "AWESOME." They are there when you need them no matter what. One day Shelly from their office called me up on the phone and asked me, "Are you ready to add a "BOOK NOW" button to your FaceBook page?" I really liked that he was looking out for my best interest and following up with me. Their team is polite and easy to talk to on the phone. did I mention yet that I really LOVE MYAPPOINTMENTS?

"I am Happy Customer for 9 years Now!"

Comments: It's easy for me, and I can save client records, gives me totals, easy to click, all my reports

Pros: The people behind MyAppointments have always been there for me throughout the years. I first started using their desktop program called Elite, which was very easy to use. And was very happy to switch over to their internet version which offers even more powerful functions. One time someone from MyAppointments came to my business in person to provide further training. I highly recommend MyAppointments for anyone. The appointment book, client features and sales register are extremely easy. and my clients love receiving text message reminding them of their next appointments. I really love it. Going on 9 years strong with this software company!