Jotform

Review of Jotform

Pros:

I recently started using JotForm for managing customer requests, and I have to say, it has been a fantastic experience. The platform’s interface is incredibly user-friendly, making it easy to navigate and set up forms without any hassle. One of the standout features for me is its reliability. I’ve found that JotForm consistently delivers on its promises, with forms always functioning smoothly and requests being processed without any issues. Overall, JotForm has proven to be a dependable and efficient tool, and I would highly recommend it to anyone in need of a robust form-building solution.

Cons:

One of the major highlights of JotForm is its exceptional reliability. In my experience, the platform has consistently performed well, with forms functioning seamlessly and requests being processed efficiently. This reliability has been crucial in maintaining smooth operations and ensuring that customer interactions are handled promptly and accurately.

Great product for what I need

Pros:

The ability to use simple formatting or to add extra code for customisation. Ability to enter & reassign approvals.

Cons:

The calculating option either calculating everything or nothing. The amount of steps to approve - no way of approving with one click from email

Hopefully to have more hard workers instead of lazy workers

Comments: Could’ve been worked at harder but it definitely takes away the stress of taking care of everyone.

Pros:

Work on your own time and flexibility and function.

Cons:

People would sign up to work but don’t know when they actually did the work.

Made our informal processes compliant

Pros:

Jotform has helped formalised a few different processes that we have running in our stores where a contractual agreement and it being signed off is necessary. Previously we would have this in a more informal manner but we have had to change that for compliance reasons. More specifically, this helped us keep track of loan devices we provide by having the customer sign off on the agreement and the condition of the device prior to being handed over. The website builder is easy enough to use and responses/results are easy to share to other parties that need to view it. It was disappointing to find out that Microsoft Forms does not allow for a way to e-sign on forms but that was what drove the implementation of JotForm in our org. We also currently have it configured to integrate with Sharepoint so that the files are also being backed up there for an additional layer of redundancy.

Cons:

Nothing in particular, helped us formalise some key processes in our business.

Try it, you'll never go back!

Comments: It is a phenomenal tool! Even with the free version it allows me to run my small business easily. They help guide you with what you want for a response, you can easily move the order, have a thank you at the end that then takes you to your own website, creating amazing foot traffic! You can share forms simply by copying and pasting a link!

Pros:

Jotform is a very beneficial way to obtain survey results, orders for my small business and more

Cons:

I have the free trial so can only hold so many forms for my Scentsy preorders but it is a super helpful tool with guidance along the way!