18 years helping Israeli businesses
choose better software

Jotform
What Is Jotform?
Transform your work order with Jotform, designed to streamline every aspect of your operations. Our platform makes creating, tracking, and automating work orders easy, eliminating tedious paperwork and boosting productivity. Enjoy smooth team collaboration with integrated workspaces and robust security to keep your data protected. Embrace a digital approach that simplifies workflows, enhances efficiency, and redefines how you handle work orders for a more agile and responsive operation.
Who Uses Jotform?
Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.
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Jotform
Reviews of Jotform

Easiest Online Form Building Solution
Comments: It has the best Customer Support and Helpful resources for the users.
Pros:
Wide Range of Templates and Customizable Form Designs - Best Factors
Cons:
File Upload limits, Pricing and Limited customization for Advanced Features are the least likes of Jotform
Jotform Response
6 days ago
Hi Isaac, Thanks for using Jotform. We're happy to hear you love the wide range of form templates and customization options for the form. Your support means a lot to us. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Simple but flexible form builder
Comments: I'm very happy! It's a very neat software and I really love the feeling of being able to create such a simple app.
Pros:
Form field that allows to capture a photo, it's very helpful since we use it as attendance. It's also very easy to create an app version of the form! Makes using it feel more professional and convenient. Lots of app integrations too.
Cons:
Maybe more tutorials available would be helpful but overall, I don't see any lots of cons as per my usage at the moment.
Jotform Response
3 weeks ago
Hi CKL, Thanks for your positive review. We're happy to hear that our take photo widget and the feature to create an app version of your form have made your attendance tracking more professional and convenient for you. It's great to know you're enjoying the seamless integrations with different apps, too. For helpful guides and video tutorials, check out our User Guide section here: http://www.jotform.com/help/. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Costly & Tedious
Comments: It's very costly for what it does for the small business or individual users who only use it a few times a year, to be completely honest.
Pros:
The organization and professional appearance of applications.
Cons:
It's awfully tedious having to click on the application and scroll through their answers, and then having to download attachments via another seperate button. Setting auto responses once someone applies should also be editable in the template rather than having to click elsewhere in a separate part of the application settings. Its too easy yo forget to edit that and leave an old response. Its tedious overall for the high cost.
Jotform Response
2 months ago
Hi Kyzandrha, Thanks for your feedback. We're happy to hear that you appreciate our platform. I'd like to clarify that autoresponders and email notifications by default contains the submissions data and the email content is highly customizable. However, if you're an Australian user, the autoresponder will not contain submissions data for privacy reasons in accordance with Australian Privacy Principles. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.
Alternatives Considered:
Jotform is a MUST for any data you are asking people for!
Comments: One of the best tools in my toolbox. It really has made something I dreaded (begging students for their contact info) into something I don't think twice about. Now I set up a paper display with a QR code and students click & share so easily!
Pros:
The options of forms to create is amazing. Even with the free version. I'm a youth pastor & need an easy way to collect information in order to let students know about things that are coming up. Jotform allows me to have custom (4 different ministry connections) forms that i can easily send out to student s via a link or better yet, through a QR code that allows then to check-in & share their info without me having to ask.
Cons:
The only issue would be the max number of active forms with the free version. But that is it! Even with this "complaint" you can archive forms to use later without counting as one of your active forms. This works great for me as my forms are often based on the calendar. So, I can archive ones I'm currently done with, then reactivate them as needed throughout the year.
Jotform Response
2 months ago
Hi Greg, Thanks for your 5-star review. We’re so happy to hear that by using our platform, it is helping you streamline communication with your students and create customized forms for your ministry. It’s great to know that our platform fits your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
The single best form builder for every possible sized business - Jotform
Pros:
So so easy to set up and get going. Building and integrating forms is genuinely so so easy to do within Jotform.
Cons:
The customer support could be better, We've been chasing them for months on some outstanding actions and still no response.
Jotform Response
last month
Hi Zoltan, Thanks for your positive review. We're happy to hear that you find our platform easy to use for setting up forms. To make your experience even better, we have a dedicated Support Team available 24/7 to help you through our Support System whenever you need help. Feel free to send all your questions from our Contact Us page at https://www.jotform.com/contact/. Our team will be more than happy to help.
Amazing Platform, Allows for Versatile & Effective Forms
Comments: Allows you to easily create forms for any situation, whether collecting information on potential clientele, researching, or doing employee surveys.
Pros:
Incredibly easy to use with versatile customization options allowing for each form to be personal and catered to the situation.
Cons:
It is hard to create a uniquely attractive form.
Jotform Response
6 days ago
Hi Octavia, Thanks for your positive review. We're happy to hear that you like our platform. It's great to know that it helped make your forms more personal and tailored to your needs. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
superb service
Comments: i have very much enjoyed using jotform and i intend to be a long standing customer
Pros:
the website is very user friendly and the services they offer are brilliant
Cons:
nothing so far. everything i have tested has been excellent.
Jotform Response
12 hours ago
Hi Adam, Thanks for your positive review. We're delighted to hear that you find our platform user-friendly and exceptional. We appreciate it. Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
FA Group Jotform Review!
Comments: Wonderful, easy to use, transparent, and flexible.
Pros:
I like that it is flexible and easy to use. It is very easy to have things feed from one to another. It is also free to use if you do not have many submissions monthly which is great for our small team.
Cons:
That it has a limit on submissions. However, there are options like this to give you access to get more monthly submissions! Also, that it can only send responses to one email address.
Jotform Response
3 weeks ago
Hi Lindsay, Thanks for your positive review. We're happy to hear you like our platform, as well as the Starter (free) plan meeting your needs. It's great to know our platform is working well for your team. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jotform: A Versatile and User-Friendly Form Builder with Room for Growth
Comments: With a wide range of templates, widgets, and integrations, it’s easy to tailor forms for different industries and purposes.
Pros:
Its drag-and-drop interface is user-friendly, allowing even non-technical users to create professional forms quickly.
Cons:
The free plan has relatively low submission and storage limits, making it less practical for users with high traffic or storage needs.
Jotform Response
last month
Hi Sakira, Thanks for your positive review. We're happy to hear that our platform makes form creation quick and easy for you. Your feedback means a lot to us. While we believe the current limits on the Starter (free) plan is enough for basic usage, there's still ways you can get an increase on your limits permanently for free. Check out the Increase Limits tab available in your Account Settings, or click on this link to go to it directly: https://www.jotform.com/myaccount/increase-limits. You can complete all the available tasks or use referrals to get an increase on your limits. Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

One of the best form builder tool
Comments: My overall experience with jotform is excellent but mainly I like thier customer support and less pricing. Also, it has the best helpful resources for their users.
Pros:
I like its advanced conditional logic and it's wide integration options. And mainly it is very user friendly to access.
Cons:
I like the least with their limited customisation for Advanced Features and file storage charges.
Jotform Response
6 days ago
Hi ABDUR, Thanks for your positive review. We're delighted to hear that you appreciate our conditional logic feature and wide integration options. To free up some upload space, you can delete form submissions with file attachments after downloading them for your local copy. Follow this guide on how to delete form submissions: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. Remember to permanently delete the submissions from the trash to fully clear them from your upload space count. If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Alternatives Considered:
Step up from Google Forms!
Comments: Jotform is a GREAT step up from Google Forms at an affordable price and a great intermediate between Google and Typeform. If you need a signature or to connect with Stripe, Jotform is a great choice!
Pros:
Jotform allows advanced automation and branching, signature, and purchases. We've been able to set up advanced forms that even allow for custom invoicing. Jotform has incredible customer support. They respond with screenshots and videos publically so that others can also gleam from your questions!
Cons:
Compared to Typeform, Jotform is harder to create branches and you do not have as much control of the design. You cannot create as advanced of automations.
Jotform Response
5 months ago
Hi Ali, Thanks for your detailed review. We’re glad to hear that our platform has been a solid step up from other platforms and that you’ve found features like advanced automation, conditions, and payment integrations helpful. It's awesome to know that our Support Team has been able to help you well with screenshots and videos. Regarding on the conditional logics, if you're having difficulties, you can check out these user guides: https://www.jotform.com/help/57-smart-forms-conditional-logic-for-online-forms/. If you ever have any questions or need help with automations, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jotform is great for small businesses needing a response solution
Comments: My overall experience has been good. Their live chat support is great, and they have a support forum aswell.
Pros:
Jotform is by far the most advanced form builder in the market. You can customize elements, add custom HTML/CSS, integrate payments inside of forms, use webhooks and send email responses.
Cons:
I don't like the fact that HIPPA compliance is a paid feature.
Jotform Response
5 months ago
Hi Will, Thanks for the excellent review. We're pleased to hear that you find our platform easy to use in terms of form customization, payment integration, and webhook. Concerning the HIPAA paid feature, we utilize servers that adhere to HIPAA compliance standards and include features designed to safeguard healthcare data, all of which are covered by the fees. This investment in compliance ensures the protection of sensitive information and helps prevent costly penalties for non-compliance, which can far exceed the cost of implementing these necessary safeguards. For more information about HIPAA Compliance, check out this link: https://www.jotform.com/hipaa/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Known for its simplicity and effectiveness. Extensive library of multiple templates.
Comments: Huge amounts of templates and has seamless integration. Perfect for complex workflows with it's advanced technology.
Pros:
Web forms and documents are enormously versatile and Jotform offers the level best services. Collecting customer feedback, performing surveys and managing job applications has been made easy and achievable. Comes with powerful customization which is a key feature for helping us create forms that meets our brand needs. There is also security and privacy of data storage and transmission. It is ultimately my best choice.
Cons:
There is so many services and features that Jotform platform offers. Despite the glitches in preliminaries, it has proven to be the easiest tool to work with. It is quite user-friendly too.
Jotform Response
6 months ago
Hi Amed, Thanks for your feedback. We're glad that our platform has become your top choice for versatile web forms and documents. It's great to know that our customization options, along with our commitment to security and privacy, have made such a positive impact on your work. Reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
User friendly customizable form tool.
Comments: I have used jot form for 2 years and it has been highly effective in obtaining form submissions. It is user friendly and can be accessed and is fully accessible to all respondents regardless of browser or email address. The ability to brand each form and customize them is one of the greatest benefits as compared to other similar products.
Pros:
Ease of form customization and branding Export options and organization of data
Cons:
Multi user access only available for most costly option.
Jotform Response
2 months ago
Hi Stacy, Thanks for your 5-star review. We're thrilled to hear that you appreciate our platform and its features. We're glad it helps you streamline your processes. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Alternatives Considered:
Best option for simple use
Comments: The product is good. It's a very simple set up experience. If you just need something simple to solve some of your business problems this is a perfect solution. More complicated processes you'll need a different product.
Pros:
It is a very simple workflow solution or customer interaction platform.
Cons:
It didn't have a live pull feature to utilize API integrations and pull in information based on an entry.
Jotform Response
2 months ago
Hi Nathan, Thanks for your 5-star review. We are happy to know that you enjoy using our workflow feature. As for your request, while we don't have a feature available for that, what we can recommend is to use Prefill. This allows you to fetch existing data from your forms, tables, or third-party platforms. You can check out this guide to know more about prefill: https://www.jotform.com/help/1805-what-is-jotform-prefill-and-how-does-it-work/. If you want to create a custom function using our API, you can check out our API documentation on this page: https://api.jotform.com/docs/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
great custom forms software that also creates apps!
Comments: so far it's been pretty smooth sailing. created some forms, turned them into apps with just a few clicks and was able to install them on my devices' home screen. It's a simple idea, but made well and is easy to use
Pros:
I can create custom forms that fit my needs exactly. Very easy to use and to turn forms into apps that vendors and clients can then put on their devices and have it ready to go to do business with my company. Very useful
Cons:
Doesn't seem to be much of that, but if I had to pick something it'd be that they advertise their company on the bottom of my forms. I understand why they do that, but it doesn't make me look professional and leaves a little bit of a bad taste in your mouth
Jotform Response
8 months ago
Hi Ruslan, Thanks for your positive review. We're thrilled to hear that our platform has made it easy for you to create custom forms and turn them into apps for your vendors and clients. Your satisfaction is our top priority, and we're glad to know our solution is helping your business run smoothly. I'd like to clarify that on the Starter plan, there will be a Jotform branding placed at the footer section of the forms, but this is automatically removed when you upgrade to any of the paid plans. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Experience the greatness of creating incredible forms with Jotform.
Comments: Our experience with Jotform has been exceptional. Thanks to Jotform, we now have a very resourceful platform for creating all kind of forms that we need. Creating forms with Jotform requires no coding skills and this allows everyone to be able to create forms on their own without asking for assistance.
Pros:
Jotform has the simplest user working interface making it so effortless for us to create our forms. It has a very feature-rich form builder that allows us to create any type of form. Jotform no-code form builder uses drag and drop to create a form which makes it quick and possible for anyone to create a form. It has excellent analytics and reporting functions that allows us to analyze our forms data especially the survey forms. Jotform security is very good and ensure that all our data and form remain safe.
Cons:
We haven't had any upsets with Jotform to this point. It has served us right and we have nothing not to like.
Jotform Response
last month
Hi Christina, Thanks for your excellent review. We're so glad to hear that you find our platform easy-to-use and has made it effortless for you to create forms. It's great to know that our form analytics, reporting features, and strong security measures have been helpful for your surveys and data analysis. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Efficient Form Building and Data Collection
Comments: My overall experience with Jotform has been exceptionally positive and transformative for our organization's data collection and management processes. From the moment we started using Jotform, it became evident that the platform's strengths lie in its intuitive form builder, extensive customization options, and seamless integration capabilities.
Pros:
Jotform has been an invaluable tool for streamlining our form-building process. The customization capabilities are robust, from themes and layouts to advanced settings like conditional logic, ensuring our forms are both visually appealing and functionally efficient.
Cons:
While Jotform offers extensive features and flexibility, there are a few areas where improvements could enhance the user experience further. Occasionally, navigating through advanced settings and configurations can be overwhelming, especially for new users. More guided tutorials or tooltips could help mitigate this learning curve. For instance, when setting up complex forms with advanced features like conditional logic, it took some time to understand all the available options.
Jotform Response
7 months ago
Hi Bridgette, Thanks for your amazing review. We're happy to hear that our platform has been invaluable in streamlining your form-building process. Our goal is to provide robust customization capabilities to ensure your forms are both visually appealing and functionally efficient. We're glad to know that features like themes and conditional logic have been beneficial to you. We understand that navigating through advanced settings can be challenging for new users. To help with this, we have an extensive User Guide section filled with many guides, most of which include video tutorials. You can find them here: https://www.jotform.com/help/. Additionally, you can search for answers in our Support Forum at https://www.jotform.com/answers/ or ask questions at any time from our Contact Us page at https://www.jotform.com/contact/. Our Support Team will be happy to help.

Creating forms with Jotform is very straightforward.
Comments: We have had a fantastic experience creating forms with Jotform. The best part of our experience has been the ability to create all types of forms from just a single product.
Pros:
Jotform has the best and most unique form builder that does not need any writing of codes. It provides well formulated form templates which saved us time when getting started. It has a very reliable support team who give us excellent support services.
Cons:
No dislikes for Jotform. It has been one incredible product with no blemishes.
Jotform Response
7 months ago
Hi Lars, Thanks for your positive review. We're glad to hear that our platform and form templates have saved you time and effort. Our Support Team is dedicated to providing excellent service, and we're glad they've been able to assist you effectively. Your satisfaction is our priority. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Jotform gives new light when creating digital forms.
Comments: Jotform has made our work to create digital forms very easy and effective. It is very easy to use and has very functional form building tools that gives us the best experience.
Pros:
Jotform user interface is very well organized which makes it lightweight and easy to use. The e-signature tool allows us to sign our forms electronically from anywhere. Jotform form building tools are very flexible and allows us to create any type of digital form for our different uses.
Cons:
Nothing about Jotform is hard to like. Things work really well in Jotform and there no difficult aspects.
Jotform Response
7 months ago
Hi Courtney, Thanks for leaving us a positive review. We're delighted to hear that you find our platform's user interface well-organized and easy to use. It's great to know that the e-signature and flexible form building features are meeting your needs. We appreciate your support and look forward to continuing to provide you with a great experience. Feel free to reach out to us if you have questions or if you need help with your forms from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Simplify your life with JotForm!
Pros:
I love the integration with critical products/software I use daily for business and how it has streamlined the process of creating forms. It has saved time and creative energy with the templates already created. I have been able to devote more time to the growth of my business because of the increased productivity and efficiency JotForm has created in my life.
Cons:
The paid plans can be a bit pricey, but it is still worth the investment.
Jotform Response
4 months ago
Hi Jenna, Thanks for your positive review. We're glad to hear that our integrations and form templates have helped streamline your workflow and boost your productivity. It's fantastic to hear that you can now focus more on growing your business. Feel free to let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform Best Product
Comments: Jotform experience is very nice to use it helps you a lot specialy for your work.
Pros:
I like this product all platforms. Cause its easy to use and helpful for everyone.
Cons:
Nothing least i like here for this product. Very nice
Jotform Response
8 months ago
Hi Heidelyn, Thanks for your positive review. We're happy to know that you find our platform easy to use and helpful for you. Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform is simple, and the interface is smooth
Comments: I’ have to use this anytime that I hire an employee. We use this to sign the onboarding agreement, along with employee handbooks, and to sign tax documents.
Pros:
I love how jotform is integrated with PayPal and other platforms, and they don’t take a percentage of the ticket fee!
Cons:
I’ve had Some employees say that onboarding Jotform may take more time than simpler tools.
Jotform Response
5 months ago
Hi Nicholas, Thanks for the excellent review. We are happy to know that you're enjoying using our available payment gateways. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Jotform Review
Comments: Jotform delivers a seamless and efficient form-building experience, making it a preferred choice for individuals, businesses, educational institutions, and non-profit organizations alike. Its combination of ease of use, extensive features, and reliable support makes it a valuable tool for collecting and managing data online.
Pros:
Jotform's combination of user-friendliness, form flexibility, strong integrations, and affordability makes it a popular choice for businesses and individuals who need to collect data and manage submissions efficiently.
Cons:
the main concerns about Jotform are the lack of customization options in terms of format, limited export options, and restrictions on form submissions for free plans. However, it's important to note that Jotform offers a wide range of features and integrations that can help users create professional-looking forms and streamline their workflow.
Jotform Response
9 months ago
Hi, Thank you for your detailed review. I’m glad to hear you find our platform's user-friendliness, integrations, and affordability beneficial. It's great to know these aspects have made it a popular choice for your needs. I'd like to clarify that our free plan has access to almost all of the same features as paid plans. They mainly differ on monthly submissions, form views, upload space and form limits. To understand more about account limits and usage, check out this link: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/. If you have more questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Jotform makes form making easy!
Comments: I've been using Jotform for over 10 years and I continue to find new ways to put it to work to make me more efficient.
Pros:
Jotform is one of the most user friendly form creators available. You can find every tool you need to collect information on your form. The drag and drop format makes it easy to design a form. You can also find hundreds of form templates to choose from in case you don't want to design a new form. Another great feature is the ability to integrate with other platforms such as Google Drive and Google Docs. This makes it easy to share information with others.
Cons:
I really can't say much negative about Jotform. The only feature that I can think of that would be helpful is the ability to multiple users at a lower price point.
Jotform Response
4 months ago
Hi Jon, Thank you for leaving such a positive review. We're delighted to hear that you're enjoying the drag-and-drop feature and the variety of form templates. It's also great to know that our integration with platforms like Google Drive makes your workflow easier. Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We're here to help.