--- description: Get detailed information about Signpost usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Signpost Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Signpost](/software/157887/mia) # Signpost Canonical: https://www.capterra.co.il/software/157887/mia Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/157887/mia?page=2) > Cloud-based customer communication platform for local service businesses with AI voice, SMS, live receptionists, and lead management. > > Verdict: Rated **4.1/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Signpost? Small and local service businesses in home services and trades, including HVAC, plumbing, pest control, roofing, and contracting. Also serves SMBs across other local service industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 57 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Signpost - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Contact Management Software - Email Marketing Software - Interaction Tracking - Landing Pages/Web Forms - Sentiment Analysis - Social Marketing - Task Management Software - Third-Party Integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.il/directory/30940/voip/software) - [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software) - [Survey Software](https://www.capterra.co.il/directory/30092/survey/software) - [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software) - [SMS Marketing Software](https://www.capterra.co.il/directory/30842/sms-marketing/software) ## Alternatives 1. [monday AI Work Platform](https://www.capterra.co.il/software/147657/monday-com) — 4.6/5 (6121 reviews) 2. [Omnisend](https://www.capterra.co.il/software/153508/omnisend) — 4.7/5 (837 reviews) 3. [Thryv](https://www.capterra.co.il/software/156926/thryv) — 4.2/5 (538 reviews) 4. [Salesforce Marketing Cloud](https://www.capterra.co.il/software/7723/salesforce-marketing-cloud) — 4.2/5 (532 reviews) 5. [Creatio AI CRM](https://www.capterra.co.il/software/130149/bpm-online-crm) — 4.7/5 (151 reviews) ## Reviews ### "Not going back" — 3.0/5 > **Erica** | *30 October 2024* | Construction Software | Recommendation rating: 4.0/10 > > **Pros**: Customer service was good. We worked with \[sensitive content hidden\]. She was kind and helpful. We only worked with them for a month because we just weren't utilizing the services that much. > > **Cons**: The dispatchers didn't seem to have much personality. They were kind but flat. Signpost was a bit pricey. They did give us a good deal to try them out for the first month. We were quoted a price, but they charged us an additional $25. When I reached out to \[sensitive content hidden\] and the gentleman (\[sensitive content hidden\]) who signed us up, my emails went unanswered. We were going to sign back up when the time was right, but now we're not. > > It was ok until we were ignored. Honesty and integrity are important to us, and it seems like they lack this. ----- ### "Most Valuable Employee\!" — 5.0/5 > **Verified Reviewer** | *12 December 2020* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews\! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, Signpost puts them directly in front of Google and similar platforms with a single click to share their satisfaction with others considering our business. I have to say, Signpost has become a priceless employee at our company and one of our greatest investments\! We continually recommend them to our clients who also own small businesses. > > **Cons**: Signpost reaches out often just to make sure any ideas we have or would like to have implemented are addressed. Not a bad thing to say about this company. ----- ### "Worth every penny" — 5.0/5 > **Peter** | *19 December 2019* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: We love the fact that It captures the voice, the appreciation of our customers for our service and helps them share it easily on the major review sites. It also helps us identify customers who we did not meet there expectations so we can make that right for them. > > **Cons**: I wish it would identify that a customer who has been solicited for a review 6-12 times is not going to fill out a review, but eventually they get so upset they give us negative feedback and then we have to go in and manually remove them from the mailing list. > > Very happy. It has helped us show the world what great service we do ----- ### "Every business needs a Signpost\!" — 4.0/5 > **Heather** | *20 December 2019* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: You cant get noticed unless you have avaliabilty of soliciting customers. People get busy and so do shop owners. So campaigns are a great way to keep in contact with my clients and scedualed campaings help to keep them professional looking . I like the part where the Mia system makes sure you are not over sending messages and campaings. Making sure our customers have a chance to review our services is a nice feature. The capabilities to rectify any negative feedback before it goes public is a great save. There are mean people out there and this helps us weed them out. > > **Cons**: you fixed one con: being able to edit inside of a customers file. > > Signpost has made sure i am comfortable with the product and cares to make sure i am up to date on the new stuff they come up with and are available to me. ----- ### "Not what I expected" — 4.0/5 > **Annie** | *8 February 2018* | Recommendation rating: 5.0/10 > > **Pros**: I did like that the system recorded who was calling and would ask people to give us reviews on Google or Yelp. > > **Cons**: That the system wanted to ask everyone to accept texting. I didn't care for the email system, it wasn't very user friendly especially creating groups. > > Information about callers ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/157887/mia?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/157887/mia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data