Betterworks

Who Uses Betterworks?

Betterworks is ideally suited for mid-sized to enterprise sized companies, though we have happy customers of all sizes, from fast growing startups to the largest companies in the world

What Is Betterworks?

Betterworks, the ideal solution for enterprises, closes the loop between people, strategy, and results, enabling organizations to align even their most sprawling, dynamic teams. CHROs have the power to focus teams throughout the enterprise on what matters most while business leaders are able to align their teams and improve ROI.

Betterworks Details

Betterworks

http://www.betterworks.com

Founded 2013

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Starting price

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US$8.00/month
US$10,000.00/year
US$300.00/year

Free Version

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Free Trial

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Betterworks deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Betterworks Features

  • 360 Degree Feedback Software
  • API
  • Activity Dashboard
  • Activity Tracking
  • Anonymous Feedback
  • Appraisal History
  • Assessment Management
  • Benchmarking
  • Competency Management
  • Continuous Feedback
  • Customizable Branding
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Email Invitations & Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Feedback Management
  • Goal Setting / Tracking
  • Individual Development Plans
  • Performance Appraisal
  • Performance Management
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Library
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Assessment
  • Self Service Portal
  • Skills Assessment
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Training Management

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Betterworks Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.1
Customer Service Software 4.2
Features 3.8
Value for Money 3.8

Review software

Share your experiences with other software buyers.

Write a Review!
Matt "griff" K.
Sales Representative at Geist, a division of Vertiv
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 08/10/2019

"Goal Tracking and Alignment"

Comments: We attempted to implement this kind of process in another software that was not purpose built for tracking goals. This software is definitely an investment for an organization that wants to see true alignment and progress.

Pros: This allows for a comprehensive top to bottom alignment of organizational goals. You can track everyones progress, pending they update it appropriately.

Cons: Not always the most intuitive to use and training is required. When goals go past due you cannot delete them if they had become irrelevant, you have to go in and edit them heavily.

  • Reviewer Source 
  • Reviewed on 08/10/2019
Verified Reviewer
Site Reliability Architect
Biotechnology, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 16/01/2018

"The best tool I've seen for managing OKRs"

Pros: Provides exceptional visibility into the OKRs of large organizations, making it easy to align on strategies with other sibling orgs within the greater org.

Cons: UI can be non-intuitive sometimes. Lack of consistency between different UI views, leads to user confusion. Some more walk-thru wizards would help.

  • Reviewer Source 
  • Reviewed on 16/01/2018
Verified Reviewer
Business Analyst
Financial Services Software, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    2 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 21/04/2021

"Good Bones, Needs Help with Execution and Support"

Comments: Betterworks has increased transparency and has helped facilitate goal setting across the firm. Our executive team likes the level of detail that they can see the entire organization from. Calibration has been helpful for our talent management.

Pros: The ability to see how objectives all align together gives a great overview of the org and how each objective fits into the broader picture. Conversations can be used to run some useful cycles. The philosophy of transparency is a positive. Overall theyve got a good platform but it is not polished and they need to think through some design choices more extensively.

Cons: Pretty buggy, poor user UI communication, poor technical support. We had pointed out to our support and sent videos of reproducible errors in core functions of the system (pressing save would not save, these kinds of things) and it takes them 6 months of us pushing them for anything to be done. The UI leaves the user guessing on the details in a lot of places or simply does things but doesnt notify the user that it is doing those things. In general support tickets seems to get passed up to the technical team which then acts a black hole from which no support ever emerges again.

  • Reviewer Source 
  • Reviewed on 21/04/2021
Alison J.
Academic Counselor
E-Learning, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 25/05/2021

"Betterworks makes me a better worker!"

Comments: My overall experience using Betterworks has been great!

Pros: I like that I'm able to track my goal progress and also connect with my team members and see what their goals are.

Cons: The thing I like least is that it has a lot of functionality that I really don't know how to use 100% yet.

Vendor Response

by Betterworks on 28/05/2021

Thanks Alison for your review. We're so happy that your experience has been so great!
As for the additional functionality, we'd be more than happy to walk you through those features.

  • Reviewer Source 
  • Reviewed on 25/05/2021
Verified Reviewer
Marketing Manager
Marketing & Advertising, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/04/2019

"A positive influence"

Pros: - Good promoter of a transparency culture - I like the ability to see the objectives of senior directors and how the rest of the companies objectives are aligned to these.
- The ability to request peer feedback from within the app is very useful - and especially the ability for managers to see.

Cons: - There's no functionality to review previous checkins, other than manually clicking into each one. I have weekly checkins with my direct reports and find our checkin notes useful for quarterly performance evaluations - if I could see all of them on one screen or be able to search into them, this would be a big improvement

  • Reviewer Source 
  • Reviewed on 14/04/2019