ADP Workforce Now

Submissions and invoices management

Comments: The experience is good for all the payroll and claim-related information. We can download the invoices, claim submissions, tax sheets, and tax calculations in one place only. The performance of the environment is good to see and work.

Pros:

1. It is a very useful application in managing and checking payroll-related activities. 2. Dashboard and UI make it easy to see the relevant options and the platform is very secure and well-integrated with the company domain for secure access. 3. Submission of claims, navigating the progress, and calculating the payouts are easy and all things are automated.

Cons:

1. Very limited product with few features only not able to see anything much or new. 2. No customization options available as per the requirement.

ADP Simple.

Pros:

How the dashboard shows you everything, it’s very easily used, and straightforward.

Cons:

I wish that they had Plaid options to transfer straight to bank or card, but that’s about it.

Reliable, Functional, but antiquated and not user-friendly.

Comments: I have mixed feelings about ADP Workforce Now. On one hand, the system is reliable, safe, functional, and integrates well with other software (for a price, by the way). On the other hand, its over-emphasis on security and device requirements causes many issues for our employee-base. The recruitment and learning modules are OK. There are definitely some quality of life changes that are needed to make this a must for our business.

Pros:

ADP is very functional. It has a lot of features and is fairly practitioner-friendly. The recruiting module is growing and is reliable. I have not had any major issues and I find it to be a solid option for an HRIS. I have had positive interactions with their support team as well.

Cons:

It is not user-friendly for our employee-base. Many of them are not technologically savy and struggle with both SSO and 2FA codes. I understand the importance and necessity of security, but the constant updates, browser-based logins (even on an app), and the device requirements are not suitable for frontline manufacturing. The learning and development arm of ADP is very clunky. It hardly had suitable features, would break often, and was difficulty to sort, assign, and follow-up on assigned training. Customizing and creating your own content is a chore.

ADP Workforce Now: Convenient, Useful, if not Totally Intuitive!

Comments: ADP Workforce Now has been over all an upgrade from our previous paystub and time management system. It cuts down on employee confusion and gives them a one stop place to access all their needs. Some of the menus aren't completely intuitive but it's easy once you've accessed it a few times.

Pros:

It's been incredibly easy to access information about pay stubs, see the break down of pay, and to file for things like time off.

Cons:

The 'My Benefits' screen where the time off button is rather hidden. One of the things employees so often use ADP for is putting their time off in and it's not easily accessible from the home screen.

Essential HR tool for small businesses

Comments: Overall a great HR resource and easy to use on both the administrative and employee end.

Pros:

Allows us to track employee information, timecards and benefits all in one place

Cons:

I wish there was a few more features available on the supervisor end when it comes to PTO banks, etc