18 years helping Israeli businesses
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What Is Vagaro?

Vagaro allows teams to manage appointments, payments, payroll, inventory, and much more on any device. Stand out from competition with a custom logo, website, online store & branded app. Attract new customers on the Vagaro marketplace and integrate it with social media booking tools. Teams can retain customers & boost sales with AI-based text and email marketing tools. It allows managers to stop no-shows with deposits and automated reminders.

Who Uses Vagaro?

Designed to he.p businesses in the beauty & wellness sector manage online bookings, payments, and more.

Vagaro Software - Vagaro forms
Vagaro Software - Vagaro schedule appointments
Vagaro Software - Vagaro add products
Vagaro Software - Vagaro appointment confirmations

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Reviews of Vagaro

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.6
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Khan Md Mohaiuminul Islam
Khan Md Mohaiuminul Islam
Owner in Bangladesh
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

As a small business Owner, Smart choice to deal daily activities.

4.0 last year

Comments: As a small business owner, Vagaro is really helpful. By using the Vagaro app, users can easily appoint the service.
On my end, its very easy to set , and learn the basics, such as scheduling auto reminders and emails for customers. It has the option to identify roles like owner, sales customer service bookkeeper, etc., so I can easily divide tasks.

Pros:

Simple to configure and set up; proper guidelines are available for that As a small business owner, it is difficult to handle all the responsibilities associated with running a business. Vagaro really helps me to divide tasks and set automated reminders and emails. Payment options also secure here.

Cons:

Paying the swipe fee for every credit card transaction is kind of a headache for me. It's a good option to take a one-time payment, like in this situation.

Verified Reviewer
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Vagaro gets the job done.. ALWAYS SEEM TO IMPROVE

4.0 10 months ago

Comments: Overall it has been satisfactory, which is why I am still here. The inconvenience of setting up another platform has not been worth the move to another platform

Pros:

Ease of use, consistency of good customer service and added features

Cons:

High email/text marketing costs, high rates to process payments, inability to credit/rollover unused portion of marketing plan ( ie. if I pay for 5k emails and only use 2k, it would be nice to allow rollover of unused portion) Especially due to the fact that there have been many glitches or unexplained sends that were not actually sent!! We have so much wasted money due to this

Telman
Practice Coordinator and Medical Assistant in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

networking with Vagaro

5.0 3 weeks ago New

Comments: Vagaro is a fantastic search engine for businesses and individuals.

Pros:

I love being able to connect with like-minded companies in the Bay Area. I work in Plastic Surgery, and we network with salon and spa professionals. This gives me an opportunity to search and review the very best and highly rated companies in the area.

Cons:

Too many to choose from. It is hard to sift through so many companies and individuals.

Vagaro Response

3 weeks ago

Thank you for your thoughtful review! We're thrilled to hear how Vagaro has helped you connect with top-rated companies and professionals in your field. We understand that having so many options can be overwhelming, but we're glad Vagaro serves as a valuable resource for networking and finding the best in the industry. Wishing you continued success in building great connections!

Anita
Owner in Canada
Alternative Medicine, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

On the fence, but TRIAL IS SO USEFUL IN UNDERSTANDING THE SOFTWARE!

3.0 5 months ago

Pros:

Not sure how I feel about it. I have completely mixed views. I signed up for a trial period, when I thought my business would be opening in May, It is now September and I am about to open. The trial period, did not let me obviously try the debit card or payment options. Then from my understanding if you didn't click to continue the trial period, you were no longer getting the service. Yet I am being asked to pay $40.00, $35.00 plus a late fee, for service used in June. But my trial period was end of May to June, so this put me off. THEN they locked me out of my account and are asking me to pay a past due balance of $40.00 but what will happen then, that's just to unlock my account and then are they going to charge me for what more months of NON -USAGE. I sent emails but they bounced back with literally, we've detected key words in your email that this filter system won't allow anyone to respond to. Now imagine if I were up and running and this happened? When I was using the trail period, here is what I somewhat liked: The landing page The reminders although I felt like the customer emails were lacking in personal touch and were standard, and seemed very automated to me and "cold." I couldn't figure out how to personalize it. Then the location was neat, but again. The email reminders were a little one liner, reminder but something about them felt off putting. Not sure, I did find the landing page creation challenging but nonetheless they give you a landing page. The add ons are expensive so for a software all of a sudden you can come up to over $200 I get it, but why is there nothing for a start up, entrepreneur? The $50.00 program seemed ideal and overall it seems like a good software but this $40.00 is absolutely offputting to me, so if I pay them and still can't access my account, they would have gained $40.00 for me for after a trial period where I was not using the program? So I don't know. BUT i do suggest doing the trial period. I 've done several with some others and so far, nothing seems to be wowing me or they're way to expensive for my start up.

Cons:

Their capacity to shut your account down if there is a missed payment. Imagine running a business and that happens.

Vagaro Response

5 months ago

Thank you for sharing your experience with us. When signing up for a 30-day free trial, the system indicates when the trial period ends and when billing for the monthly subscription will begin. You have the option to cancel your account at any time within the software. However, it appears that the account remained active beyond the trial period. Please note, that the system provides a warning before suspending the account and closing it. If you need assistance, our 24/7 support team is available via phone, chat, or email at vagaro.com/pro/contact. We’d be happy to help you reactivate your account or with any other concerns. Feel free to reach out to us at your convenience.

Angel
IT Manager in Spain
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Vagaro is a lifesaver for managing my salon appointments and inventory. It's been a game-changer!

3.0 4 months ago

Pros:

Vagaro's appointment scheduling and inventory management features are top-notch. It's easy to use and has streamlined my business operations.

Cons:

I wish Vagaro had more customizable reporting options and better customer support. Sometimes it feels a bit limited in that aspect.

Vagaro Response

3 months ago

Thank you for sharing your experience with us! We're happy to hear that the appointment scheduling and inventory management features have streamlined your business operations—it's always our goal to make daily management as smooth as possible. We offer the premium feature Data Lake to build customizable reports with the system. Our dedicated 24/7 support team is always here to help, and we're continually enhancing our services. Let us know if there’s anything specific we can improve—we’re here to ensure you have the best experience possible! We value your input and look forward to supporting your continued success with Vagaro.

Dometo
Lash Tech in US
Individual & Family Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Vagaro lacks Google Business Integration

3.0 5 months ago

Comments: Overall, my experience with Vagaro was ok. I would not recommend it to new business owners just because of the fact that they are not integrated with Google Business and the price. When people find you on Google and want to book appointments, they get stuck if Vagaro is the appointment platform you are with. This frustrated my potential clients and lost me a lot of business, so I would not recommend it.

Pros:

What I liked most about Vagaro was that I can add employees under me easily. It was easy to set up and get my business moving.

Cons:

I was very disappointed that Vagaro was not integrated with my Google page. It was very difficult to switch from Square to Vagaro because of this. When clients would book appointments, it would go to my Square Appointment Setter because Vagaro would not integrate with Goodgle, which was so odd to me. Also, the monthly payments for an app that doesn’t integrate with Google Business is way too high. As a small business owner it’s very important that we cut corners every which way we can; and I think that the people who decided to charge what Vagaro charges did not have the customer in mind when deciding, just maybe their profit. In the end I had to leave Vagaro because I found a cheaper app that intergraded very well with my Google Business. I have reached out and complained to them about this but got nowhere.

Vagaro Response

4 months ago

Thank you for sharing your experience with us. Since you last used the platform, we’ve made significant updates and enhancements to improve our integration options, including addressing some of the concerns you've mentioned. We understand how critical it is for small businesses to streamline operations and maximize value, and our recent changes aim to do just that. If you're ever interested in revisiting Vagaro, we'd happily show you the improvements firsthand!

Lindsey
National Recruiting Director in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Recommended for staying organized with health & wellness appointments!

5.0 last month New

Comments: I've had great experience using this software and it always makes it easy to book and keep appointments organized.

Pros:

I have always had such an easy time booking appointments with Vagaro. Their scheduling feature is especially easy to use.

Cons:

This might be the fault of the vendor rather than Vagaro, but once, I used an address listed in Varago to go to an appointment and it was an old address. It would be great if Varago confirmed information like this to avoid issues.

Vagaro Response

4 weeks ago

Thank you for sharing your experience and thoughtful feedback! 🌟 We're so glad Vagaro makes booking and staying organized with health and wellness appointments easy for you. Regarding the outdated address issue, we understand how frustrating that can be. While we rely on businesses to keep their profiles updated, we’re always looking for ways to improve and ensure accurate information. Your suggestion is incredibly valuable, and we’ll share it with our team for consideration. Thanks for choosing Vagaro to simplify your scheduling! 💕

Yasmi
Sales in Canada
Cosmetics, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Vagaro review

4.0 2 months ago

Comments: Overall vagaro is a good source for showing services and offerings to people

Pros:

I like that vagaro offers lots of options to post offerings and services

Cons:

I don’t like that when u try to select through the options that the menus sometimes disappear or make you scroll down

Vagaro Response

2 months ago

Thank you for your feedback! We're glad you find Vagaro helpful for showcasing your services. We understand the frustration with the menu navigation and will share this with the team to improve the experience. Your insights help us make Vagaro even better!

Taylor
Engineer in Canada
Hospitality, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Vagaro works!

4.0 2 weeks ago New

Comments: My experience has been good overall. I enjoy that pricing and availability is displayed as a user.

Pros:

I enjoy avoiding the back and forth with others to try to get appointments and such booked. It allows for a convenient process.

Cons:

I dislike that the ability for cancelations its available.

Vagaro Response

2 weeks ago

Thank you for your review! We're glad that Vagaro has made booking appointments more convenient for you. Regarding cancellations, our system does allow businesses to set their own cancellation policies and processes. If you're having trouble, please contact our 24/7 support team for assistance. We appreciate your feedback and are happy you're enjoying our software!

Allie
Social Media Associate in US
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Simple and Straightforward

5.0 last month New

Comments: Overall, it's very easy to use to sign up for a variety of services. I have been using Vagaro for many years and its been simple and clear.

Pros:

Vagaro is simple and straightforward. It is incredibly user friendly!

Cons:

It can. be difficult to back and change an option- like adding or removing a service.

Vagaro Response

last month

Thank you for your feedback! We're glad to hear that you find Vagaro user-friendly and easy to navigate. We appreciate your insight about making changes to services, and we’re always working to improve the platform. If you ever need assistance with managing services or any other features, feel free to reach out to our support team. Thanks for being a loyal user of Vagaro!

Mavis
Salon Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Starting Back Post Covid-19

5.0 last year

Comments: Overall, I am very pleased using Vagaro software. It allows my clients and customers to book online, to cancel an appointment and reschedule if needed, saving me time. I can go in and change the look of my Vagaro site whenever I want. The software allows me to send email blast for little or no cost. It's a great way to stay in contact with your clients and customers. There's a lot to like about Vagaro!

Pros:

I pretty much like everything about Vagaro. The software is very easy to use and even if you get stuck, Vagaro has a university where you can take a class on how to use Vagaro or a specific task you're trying to perform. I find that the price was well within my budget for a software program that has all of what you need to build a successful business compared to other programs.

Cons:

I think the thing I like least about Vagaro is the fact that the add-on functions cost extra. To feature your business on Vagaro, its an extra fee, and also it's extra to develop a form, it's the little extra fees that really adds up, especially when your building your business.

Alyssa
Veterinary Technician in St Kitts & Nevis
Veterinary Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Avid vagaro user

5.0 10 months ago

Pros:

I am fortunate enough that all the cosmetic places I go to (hair, nail, eyebrows, spay) use the Vagaro software. There I have been using Vagaro for years and I love it. It is easy to use, they remind me of appointments and I can add multiple services to my cart. It's easy for me to share with friends and family as well, and it is just as easy to follow with the older generation.

Cons:

I like the dark mode featuers on iPhone and Vagaro does not have that but that is not a big deal. Other than that, I have no complaints. It is easy to schedule, cancel appointments and see when your providers have availability.

Sandy
owner in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Always professional and prompt customer service

5.0 last year

Comments: Excellent! Over the years I left Vagaro and tried 2 other booking systems but found them complicated. And one didn't have a phone app. So I'm sticking with Vagaro. Our clients love the ease of using the Vagaro phone app.

Pros:

Ease of use for desktop and phone app. I also like how easy it is to do reports, especially payroll.

Cons:

I hate when it goes down for a long period of time.

Stephanie
Massage Therapist in US
Alternative Medicine, Self Employed
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Vagaro makes Small Business not so small

4.0 last year

Comments: I've thoroughly enjoyed getting to know Vagaro. They make it easy to learn how to use. I get excited about the new tools I can use to optimize my business and plan to expand.

Pros:

Vagaro's customer service chat option is FABULOUS. If ever I don't know how to use something, I get the answers I need right away in the chat. Either through the chat bot, or with live agents. Makes it so easy to learn how to use.

Cons:

I'd like to see Vagaro build out their Website templates more, and email communications options to be more targeted. We need to be able to customize lists, and build nicer-looking newsletter templates.Also, I thought Vagaro would be a good way to get more referrals, but it has not proved to be.

Simple
Simple
Senior executive HR in India
Verified LinkedIn User
Computer & Network Security, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Scheduling with Room for Improvement"

5.0 7 months ago

Comments: Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its suitability for businesses in the beauty and wellness industry.

Pros:

online booking system, and robust management tools for businesses of all sizes.

Cons:

Vagaro's pricing structure can be perceived as a bit complex

John
Owner in US
Alternative Medicine, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Vagaro takes online appointment scheduling to a whole new level

5.0 9 months ago

Comments: I really enjoy how the team helps me get through virtually anything I have encountered so far of running my business. With the expansion to 2 other states I felt at ease and comfortable moving forward with them. You will be well taken care of with the Vagaro system and team.

Pros:

The features just blow me away. I could spend a year implementing all the options and still get more. The customer service team is sensational and always there.

Cons:

Just learning all the options to handle for customer/clientele management. There is a lot to learn with the Vagaro product. It takes time to absorb it all, but it is definitely worth it or I would not be still with them years later. I am proud to say I use their service to not only you but my clients.

zainab
MEDICAL DIRECTOR in US
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good software. Easy to use and affordable

5.0 7 months ago

Pros:

It has been very Affordable and hence it was a good choice for us.

Cons:

Our practice needed more features than what it had to offer. it worked great for the last few years but we have grown out of their space which i think they are working on expanding. They have been great overall. Would definitely recommend it.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Vagaro didn't work well, and it was tough to cancel the subscription, Beware

2.0 9 months ago

Comments: Not real great software, and poor customer service. Its a scammy product and they make it difficult to cancel.

Pros:

I wanted to use it for the scheduler and payment processing.

Cons:

The credit card processor did not connect well to multiple devices, and so I cancelled it. I actually had to pay for the CC processor, but when I went to cancel Vagaro they still forced me to pay another $100 for a "free" CC processor, even though I paid for it. Very frustrating and the support was not good. DO NOT use this application. Its very scammy.

Vagaro Response

9 months ago

Thank you for sharing your feedback with us. We understand your frustration with the issues you have experienced with our software. Our hardware team is available to help troubleshoot any issues you may encounter with our products. When redeeming a free EMV reader, it is important to note that you must agree to a 12-month term with our merchant services. An early termination fee applies to your account if the agreement is terminated early. We value your input and are continuously working to improve our services to better meet your needs.

Leslie
Admin in US
Cosmetics, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

You could want for nothing more!

5.0 last year

Comments: It has been a 100% pleasant experience and better than we could have even wished for!

Pros:

This system has a base which is amazing and you have the ability to add things to it to complete everything you could ever need from start to finish. It is very simple and user friendly for clients. Clients being able to access appointment making any day and any time when they think of it. The reminder system is worth its weight in gold. The POS and Credit Card transactions capabilities added to your system complete the perfect package. As a new business and nervous about handling all aspects of the business as seamlessly as possible this checks ALL the boxes!

Cons:

There is NOTHING we do not love. It is efficient and easy to use.

Kamaludin Abdi
Affiliate Marketer in Somalia
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Efficient Scheduling with Minor Reporting Challenges

4.0 5 months ago

Comments: My experience with Vagaro has been positive. The scheduling tools are effective and user-friendly, though the reporting features can be complex and customer support sometimes slow.

Pros:

agaro’s user-friendly interface and robust scheduling tools make managing appointments effortless, and the automated reminders help reduce no-shows significantly.

Cons:

Vagaro's reporting features can be complex to navigate, and the customer support response times can be slow at times.

Sarah
Administrator in US
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Gagarin has changed my business module for the better

5.0 3 months ago

Comments: Vagaro has changed my business module for the better. I keep track of appointments and events much better.

Pros:

I enjoy vagaro as an easy way to book and keep track of events and appointments for my services.

Cons:

I do not like that sometimes clients do not like to use the internet and book directly for convenience.

Vagaro Response

3 months ago

Thank you for your feedback! We’re thrilled to hear that Vagaro has improved your business by making it easier to manage appointments and events. For clients who prefer not to book online, you can manually book the appointments to your calendar, ensuring their convenience while keeping everything organized. It’s great to know Vagaro has had such a positive impact on your business operations. We’re excited to continue supporting your success!

Jeanette
Electrologist in US
Cosmetics, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Vagaro review

5.0 last year

Comments: I am very satisfied with Vagaro. I like how user friendly the system is and how more efficiently my business scheduling is. I like that it sends out reminders to my clients resulting in less no shows.

Pros:

Vagaro is very user friendly. The scheduling calendar helps my business run efficiently.

Cons:

I am very happy with Vagaro. I do not have any complaints. The few times the system has gone down, the support tech team is on top of resolving the issues in a timely manner.

Roy
Director in US
Legal Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool appointment scheduling and calendar keeping

5.0 4 months ago

Comments: Great option for any business that needs to keep appointments.

Pros:

Super easy to schedule an appointment and build a schedule around.

Cons:

A bit cumbersome to find a vendor by name and location. Also, the bookmarks tab is buried.

Vagaro Response

3 months ago

Thank you for sharing your experience! We're glad to hear that scheduling appointments and managing your schedule have been easy with Vagaro. We appreciate your feedback about finding vendors and the placement of the bookmarks tab. Your input helps us identify areas for improvement, and we encourage you to contact our support team at vagaro.com/pro/contact so we can investigate this matter for you.

Leslie
Senior Designer in US
Architecture & Planning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Quick and easy to book a service

5.0 5 months ago

Comments: No issues - works great for what it does and haven't had any problems.

Pros:

It's easy to use. While traveling, I can find local businesses like a yoga studio when I want to practice somewhere new. I find that the reviews are helpful as well when determining where I want to go. The bookmarks let me access places I go to often so I can get to their booking page quickly.

Cons:

I wish more businesses used them so I could see more options.

Eleanor
Eleanor
Cosmetologist in US
Verified LinkedIn User
Professional Training & Coaching, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best Online Scheduler

5.0 last year

Pros:

Constantly improving, user-friendly, great features

Cons:

There isn't anything I dislike about Vagaro.