15 years helping Israeli businesses
choose better software

What Is Vagaro?

Build your business on the award winning salon, spa & fitness software, Vagaro®, trusted by 220k+ professionals. Get found, booked & paid 24/7. Manage appointments, payments, payroll, inventory, & much more on any device. Stand out from competition with a custom logo, website, online store & branded app. Attract new customers on the Vagaro® free Marketplace & and integrate it with social media booking tools. Retain customers & boost sales with AI-powered text & email marketing tools. Stop no-shows with deposits and automated reminders. Earn more and get paid anytime, anywhere, with Vagaro® payment processing. Try Vagaro® 30 days for FREE and set up your account in minutes with Vagaro® AI.

Who Uses Vagaro?

Trusted by over 220,000 beauty & wellness businesses & professionals. From powerful online bookings to secure payments, Vagaro handles your business so you can focus more on what you love.

Vagaro Software - Vagaro Forms
Vagaro Software - Vagaro schedule appointments
Vagaro Software - Vagaro inventory
Vagaro Software - Vagaro add products
Vagaro Software - Vagaro appointment confirmations

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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews of Vagaro

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.6
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Simple
Simple
Senior executive HR in India
Verified LinkedIn User
Computer & Network Security, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Scheduling with Room for Improvement"

5.0 3 weeks ago New

Comments: Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its suitability for businesses in the beauty and wellness industry.

Pros:

online booking system, and robust management tools for businesses of all sizes.

Cons:

Vagaro's pricing structure can be perceived as a bit complex

Michael
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy Peasy

5.0 last month New

Comments: Simple and easy to use. Plus I get 1000 emails a month!!

Pros:

I always get a real person on the phone.

Cons:

Sometimes the connection is bad. But they help me through it.

Hestin
Owner in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Unreliable Software with Limited Support

3.0 2 months ago

Comments: I was so excited to use this program, but the lack of customer support and the basic functionality of their features make this a subpar product. Considering Mangomint and Fresha.

Pros:

Initially, I thought this was going to be our all in one software. I looked at about 15 alternates and decided to choose Vagaro, despite it being a bit slower to operate than others, a clunky UI, and some missing features. Overall, I thought it had what I needed.

Cons:

Where do I start..? I’m going to cover their main issue. The application is extremely unreliable and I cannot trust this application at all. I am very good with technology and report analysis. I have pulled various reports out of Vagaro that reflect completely inaccurate information, including their payroll reports. The gross pay amounts change each time you refresh the page - not kidding. My commissioned employees clock in and out and their hours are not reflected on the payroll report, causing state taxes to be underpaid and putting my business at risk. Don’t bother reaching out to customer support because they will shrug it off as a non-issue and claim you are operating things incorrectly. They’ll tell you that a feature request will be submitted on your behalf. Falls on deaf ears. Unreal. UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained. Setup - limited capabilities here so this will work fine if you are a basic salon. If you have any intricacies at all, don’t bother.

Vagaro Response

2 months ago

Thank you for your candid feedback. Our team is actively working with you to resolve these issues. We take your concerns about the payroll reports, employee hours, and overall reliability seriously and are committed to finding a solution. We understand the impact this has on your business and are dedicated to addressing and resolving these problems. If you have any additional questions, please reach out to us. We're here to support you and ensure your business operations run smoothly. Thank you for bringing this to our attention. We value your feedback and are committed to making this matter right.

Rachel
Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

User Friendly

4.0 3 months ago

Comments: Overall, we are happy with Vagaro and the support we receive.

Pros:

Vagaro fits our needs for our spray tanning and teeth whitening business. Very user friendly and improvements are always being made. Customer service is excellent.

Cons:

On a few rare occasions over the past 4 years that Vagaro has gone down during business hours, it completely disables our business. Can't see the calendar or check out clients.

Katherine
Facilities Manager in US
Cosmetics, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Satisfied Vagaro User

5.0 last month New

Comments: Overall I will continue to use Vagary and recommend it to other companies that I work with.

Pros:

It is easy to set up and implement. Existing customers adapted to using it quickly and new customers love to be able to do everything from a phone.

Cons:

I currently have no complaints about this system. It achieves everything I need it to.