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What Is Showpass?

Showpass is an event management and ticketing software that offers tools to help organizers sell tickets, manage their box office, and enhance event experiences. It features an online box office, enabling easy event creation and management from any device. Key features include sales tracking, discounts, multi-day ticket sales, and distribution through various channels.

Advanced analytics provide insights for data-driven decisions. Showpass caters to complex organizer needs with custom solutions and transparent pricing. It streamlines tasks like employee management, ticket exchanges, and platform integration.

Who Uses Showpass?

Showpass creates solutions for complex events, large organizations, and high-volume attractions, addressing diverse ticketing challenges through advanced technology and strategic partnerships.

Showpass Software - Showpass time slot bookings
Showpass Software - Showpass group sales & distribution portal
Showpass Software - Showpass assigned seating
Showpass Software - Showpass site widgets
Showpass Software - Showpass event analytics tracking

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Reviews of Showpass

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.6
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
27%
3
2%
2
0%
Justin
Justin
Marketing and Graphic Designer in Canada
Verified LinkedIn User
Sports, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A great alternative to the big ticketing platforms

5.0 last year

Comments: Our overall experience is positive and the platform works and reports well.

Pros:

Showpass is a local business and our company loves to work with other local businesses. We love a good alternative to the high fees of the larger platforms. It's easy to use and we can customize so much without Showpass stepping in.

Cons:

We have lots of demands and some of the features are not there or slow to implement or complete.

Darrel
Operations and Technical Manager in Canada
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Definitely recommend, and that's the highest praise

5.0 4 months ago

Comments: Excellent, I had never set up a ticketed event before, there was lots of help, and it just keeps getting easier and easier.

Pros:

That it is Canadian, and located in the same province as our business. Any time I have a problem, there is help right away.

Cons:

There are a couple things in the reports I wish I could find, but to be fair, I have not asked and maybe I'm just not looking in the right spots.

Showpass Response

3 months ago

Hi Darrel, Thank you so much for the kind words! We’re thrilled to hear that Showpass has been a great fit for your business and that our team has been able to support you every step of the way. It’s been awesome having you as part of the Showpass community, and we look forward to helping make your events even easier to manage! Thanks again for choosing us—we’re always here to help!

Stanley
General Manager in Canada
Music, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review

2.0 last year

Pros:

easy to learn and set up for the basic event build

Cons:

scheduling is horrible for ticket launch and cant combine tickets after launch

Jon
VP of Business Development in US
Events Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

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Innovative and Technology Centric

5.0 4 months ago

Comments: Overall the communication has been excellent! Responsiveness to urgent matters have always been addressed in a timely manner. With Showpass's industry leading technology and service, we feel that we can trust ShowPass not only as our platform but as apart of our Team, always striving for our mutual success!

Pros:

Showpass is a technology first company who values relationships and new ideas. The looking glass through which they see the venue, festival, and direct-to-artist ticketing marketplace is thoroughly refreshing compared to the old monopolistic ways of a soon to be by gone era.

Cons:

We would like to see their old App version removed from the App/Play stores as it is confusing to end users on which one to use.

Emily
Sr. Marketing and Events Coordinator in Canada
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

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Awesome Client Support Team!

5.0 3 months ago

Comments: Overall, Showpass has been great to work with and has elevated our ticketing experience.

Pros:

Their client support team is very quick to respond and help with anything that we need! Additionally, they have been able to innovate and build new features that have greatly improved our event set up.

Cons:

We've had a bit of trouble with scanning in the past but the Showpass team was helpful in finding solutions for our issues.

Showpass Response

3 months ago

Hi Emily, Thank you so much for your thoughtful review! We’re thrilled to hear that our client support team has been quick to help! We truly value the relationship we’ve built with you and your team. It’s been a pleasure working together, and we look forward to continuing to support your events. We’re always looking for ways to adapt and create new solutions for our event organizers, so it’s incredibly rewarding to know that we’re hitting the mark. Thank you for being a part of the Showpass community!