15 years helping Israeli businesses
choose better software

What Is Connecteam?

Connecteam's time clock app streamlines time tracking for non-desk teams, allowing employees to easily clock in and out through mobile or kiosk apps, with geofence and GPS capabilities.

The app is easy to use and requires minimal training, offering digital timesheets and real-time attendance monitoring. It also includes direct team communication and is compliant with labor laws.

Customizable to various business needs, Connecteam integrates with payroll providers like Gusto, Xero, Paychex and QuickBooks.

Who Uses Connecteam?

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management.

Connecteam Software - 1
Connecteam Software - 2
Connecteam Software - 3
Connecteam Software - 4
Connecteam Software - 5

Not sure about Connecteam? Compare with a popular alternative

Connecteam

Connecteam

4.8 (327)
US$29.00
month
Free version
Free trial
366
6
4.7 (327)
4.8 (327)
4.9 (327)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$9.00
month
Free version
Free trial
464
34
4.5 (4,838)
4.3 (4,838)
4.5 (4,838)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Connecteam

monday.com
Top rated features
Customer Database
Dashboard Software
Employee Management
Employment Hero
Top rated features
Employee Database
HR Management
Payroll Management
OfficerReports.com
Top rated features
Investigation Management Software
Safety Incident Management
Visitor Management Software
QuickBooks Time
Top rated features
Online Time Tracking Software
Payroll Management
Timesheet Management
TrackTik
Top rated features
Mobile Access
Scheduling Software
Time Tracking Software
Silvertrac Software
Top rated features
Audit Management
Event Management Software
Security Management
Blink
Top rated features
Alerts/Notifications
Communication Management
Real-Time Chat
WhenToWork
Top rated features
Employee Scheduling Software
Mobile Access
Schedule Distribution
Basecamp
Top rated features
Collaboration Tools
Reporting/Project Tracking
Task Management Software

Reviews of Connecteam

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
18%
3
1%
2
1%
Sofwane
Sofwane
Multimedia in United Arab Emirates
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Efficient Employee Management Made Easy with Connecteam

5.0 last year

Comments: My overall experience with Connecteam has been highly positive. The platform has truly transformed the way I manage my team and has greatly improved productivity within my business.From the moment I started using Connecteam, I was impressed by its user-friendly interface and intuitive design. Navigating through the platform and accessing its various features was effortless, both on the web interface and the mobile app. This ease of use made the onboarding process smooth for me and my team.Connecteam's comprehensive range of features impressed me the most. The platform covers all aspects of employee management, from time tracking and shift scheduling to task management and communication tools. I found the time tracking and shift scheduling features particularly useful in ensuring proper staffing and simplifying payroll management. The task management feature improved collaboration and boosted productivity within my team.The communication tools provided by Connecteam have been invaluable. The chat feature allows for instant and seamless communication between team members, reducing the need for lengthy email exchanges or in-person meetings. The announcement feature also enables me to share important updates and information with the entire team instantly.Connecteam's customization options have allowed me to tailor the platform to fit my specific business needs. Creating customized forms, checklists, and reports has been immensely helpful in collecting and managing data th

Pros:

From time tracking and shift scheduling to task management and communication tools, Connecteam offered a complete solution for optimizing team productivity.The platform's ease of use was also a standout feature. Setting up and navigating through Connecteam was seamless, both on the web interface and the mobile app. It made it effortless for me and my team to adopt and utilize the platform effectively.Additionally, Connecteam's customization options were highly beneficial. I could tailor the platform to suit my specific business needs by creating customized forms, checklists, and reports. This flexibility allowed me to collect and manage the data that was most relevant to my operations.The customer support provided by Connecteam was exceptional. Whenever I had questions or concerns, their support team responded promptly with helpful solutions. Their knowledge and friendliness made the overall experience even more positive.Overall, Connecteam's comprehensive features, user-friendly interface, customization options, and excellent customer support were the aspects that I liked the most. It truly revolutionized the way I managed my team and enhanced productivity within my business.

Cons:

While my overall experience with Connecteam was highly positive, there were a few aspects that I found could be improved.Firstly, the pricing structure of Connecteam could be a bit more transparent. Although the platform offers different pricing plans, the details regarding the exact cost and included features were not always clear upfront. It would be beneficial to have more transparent and easily accessible information about the pricing options available.Secondly, while Connecteam provides a wide range of features, some users might find that certain advanced functionalities are missing. Depending on specific business needs, there could be a desire for additional features or more advanced integrations with other software systems. Expanding the range of features and integrations could further enhance the platform's capabilities and appeal to a wider range of businesses.Lastly, while the customer support provided by Connecteam was generally excellent, there were occasional instances where response times could have been quicker. Although these instances were rare, having faster response times to inquiries or support requests would further improve the overall customer experience.Despite these minor areas for improvement, it is important to note that they did not significantly hinder my overall positive experience with Connecteam. The platform's strengths in comprehensive functionality, ease of use, and customization options far outweighed these minor drawbacks.Overall,

Connecteam Response

last year

Sofwane, WOW! This is the most detailed review we've ever read, thank you so much for putting the time to write it, we highly appreciate it! We're glad to hear Connecteam has changed the way you manage your business as you can do much more, from the same place, effortlessly :) As for adding more capabilities and integration to the platform, you can count on us that we're on it :) Connecteam is a never-ending idea and we improve it week by week :) Stay tuned for new releases as we have plenty of them coming very soon! Thanks again for your amazing, detailed feedback, we appreciate it very much :) If you have more ideas for improvements, please email us at [email protected] so we can connect and hear more, share our roadmap with you, and get your feedback :) Thanks!

Bridgette
Education Manager in Canada
Museums & Institutions, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

One Stop Shop

4.0 last week New

Comments: Overall, I am super happy with the program thus far. I look forward to seeing it during our busy season.

Pros:

If you are looking for a platform that can be your one stop shop for your employees, Connecteams seems to be the best application. From easy chats and updates to scheduling and time clock, and to top it off knowledge bases and courses. The platform is constantly upgrading and listening to their customers feedback, making it more accessible. The platform has been easy to pick up by all staff, young and old.

Cons:

My only complaint about Connecteams is the issue of inconsistent notifications for when forms have been submitted or approved.

Connecteam Response

last week

Thank you so much for your feedback and recommendation! As for the notifications in Forms, please note that each form has its own notifications settings, maybe that's what's causing the inconsistency? If you believe there's a technical issue, please don't hesitate to contact us at [email protected], we'd love to help! Thanks again :)

Josh
Dean of Students in US
Entertainment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Buyer beware (you get what you pay for!)

2.0 last year

Comments: Their "customer service" is all online through chat, and they will always "put in a fix" and then expect you to go read some stupid newsletter to see if the fix has been implemented. They can't seem to see anything from their end as well, so they're constantly asking me for screenshots or videos of the issues. Their managers don't seem to care either. I had a video chat with one to discuss a bunch of the time-eating features, he didn't take any notes and only seemed interested in one thing that "should've been working," and still doesn't. They clearly don't care that their product is sub-par.

Pros:

The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.

Cons:

They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.

Connecteam Response

last year

Thank you for your feedback, Josh. We're sorry to hear you have such negative feelings about the platform and would like to improve as much as we can. As for the schedule - did you try to have a live meeting with your account manager? That can help us understand what's important for you when scheduling your team, and advise on the best tools to do that (templates, open shifts, repetitions, etc.). As for the customer service you've received, the reason the team asks for screenshots or videos is in order to identify the problem. If it's a technical issue that's not happening in all accounts, it means we can't reproduce it. If we can't reproduce it, we can't understand what needs to be fixed. While this can be annoying, it's important so we can help. If it's not a technical issue, we need to understand exactly what you're doing in order to advise. My name is Chen and I'm from the product team. If you'd like to talk to me directly, please email me at [email protected]. Thanks!

Renee
Safety Officer in Canada
Construction Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Connecteam streamlines your time tracking, and keeps your team connected!

5.0 3 months ago

Comments: Overall we are very happy to be using Connecteam and our staff all agree it has made things much easier. From time tracking, to job briefings, milage reports, and gathering documents, there is nothing you cant do on Connecteam!

Pros:

Connecteam's time tracking is amazing! To be able to select from multiple jobs and sub-jobs, add notes, and even attachments such as milage, meals, hotels etc, it keeps our time tracking streamlined and simple. This helps our accounting department to be able to invoice for the exact amount of time spent at each clients facility, and gives a large overview of exactly where and what our staff was doing.

Cons:

Occasionally the app crashes, and it makes it difficult for our staff to sign in/out for the day. It is rare, but when it does happen, it causes a disturbance.

Connecteam Response

2 months ago

That's great to hear! Thank you so much for your review! As for app crashes - that shouldn't happen at all. If that issue persists, please contact our team at [email protected] so we can take a closer look at that :) Thanks again for recommending Connecteam! ❤️

Mark
Patrol Sergeant in US
Law Enforcement Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Little Police Department gets a Big help

4.0 8 months ago

Comments: The initial implementation was rocky, but as we used it and learned what it was capable of and what features were being added it has become an invaluable tool we use every day.

Pros:

Connecteam was easy to set up and deploy. The changes and improvements that came over the last year and a half or so were timely and (with 1 exception that was only an issue for about a month) improved the value of the program greatly.

Cons:

There is a bit of a learning curve for people who are not used to using an app for scheduling ( I still have officers calling me to make changes on the schedule they have permission to do). There are some training videos now, but initially it was a "learn as you go" program. I still don't know all the uses that the features we pay for can do.

Connecteam Response

8 months ago

Thanks for your feedback and recommendation of Connecteam! If you're looking for some tips or 1-on-1 training with our team, please don't hesitate to reach out to us at [email protected] :) Thank you!

Software found in