---
description: Get detailed information about eWay-CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: eWay-CRM Price, Reviews & Ratings - Capterra Israel 2026
---

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# eWay-CRM

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> Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM.

Use your CRM in Outlook, Teams, SharePoint, and other 365 apps.
> 
> Verdict: Rated **4.5/5** by 825 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses eWay-CRM?

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 825 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: eWay System
- **Location**: Kansas City, US
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, English, Slovak
- **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States

## Features

- Activity Dashboard
- Advocate Management
- Billing & Invoicing
- CAN-SPAM Compliance
- CRM Software
- Call List Management
- Campaign Analytics
- Campaign Management Software
- Client Management
- Client Tracking
- Collaboration Tools
- Contact Management Software
- Customer Segmentation
- Customizable Fields
- Data Import/Export
- Document Management Software
- Email Management Software
- Email Marketing Software
- Email Tracking Software
- Engagement Tracking
- Expense Tracking
- File Sharing Software
- For Insurance Industry
- Fundraising Management
- Issue Management
- Lead Management Software
- Lead Qualification
- Membership Management Software
- Mobile Optimization
- Pipeline Management
- Progress Tracking
- Project Management Software
- Project Planning/Scheduling
- Quotes/Estimates
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management Software
- Sales Forecasting Software
- Sales Pipeline Management
- Scheduling Software
- Search/Filter
- Shared Contacts
- Status Tracking
- Subscriber Management
- Task Management Software
- Template Management
- Time & Expense Tracking
- Time Tracking Software
- WYSIWYG Editor
- Workflow Management Software

... and 35 more features

## Integrations (21 total)

- 3CX
- Constant Contact
- Copilot
- Ecomail
- GPS Commander
- Leady
- Mailchimp
- Make
- Microsoft 365
- Microsoft Copilot Studio
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.capterra.co.il/directory/30961/customer-success/software)

## Related Categories

- [Customer Success Software](https://www.capterra.co.il/directory/30961/customer-success/software)
- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)
- [Contact Management Software](https://www.capterra.co.il/directory/30016/contact-management/software)
- [CRM Software for Small Businesses](https://www.capterra.co.il/directory/31583/small-business-crm/software)
- [Sales Tracking Software](https://www.capterra.co.il/directory/32744/sales-tracking/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
2. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4481 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18803 reviews)
4. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6993 reviews)
5. [Dynamics 365](https://www.capterra.co.il/software/157279/dynamics-365) — 4.4/5 (5846 reviews)

## Reviews

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6 January 2026* | Public Safety | Recommendation rating: 9.0/10
> 
> **Pros**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Cons**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "Evaluation" — 4.0/5

> **Anna** | *28 January 2026* | Building Materials | Recommendation rating: 7.0/10
> 
> **Pros**: The customer can customize almost everthing to his needs. The best thing is the workflow regarding our projects.
> 
> **Cons**: everything has to be paid for (every small change is very expensive - considering that we are not sure, if it will work for us). That is what is holding us back.

-----

### "Production technician" — 3.0/5

> **Jana** | *26 August 2025* | Military | Recommendation rating: 5.0/10
> 
> **Pros**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Cons**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "EDISS - marking" — 4.0/5

> **Robert** | *17 October 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like eway-crm mobile app. I have all clients' contacts immediately when I need them or if clients call me I see who it is.
> 
> **Cons**: In the mobile version of eWay, there were missing some features that were in the PC version. It limited me in my work, I was in the field.
> 
> I have experience with other CRM systems too and eWay is easier for modifying forms, adding new downlist and more intuitive for users' work.

-----

### "eWay CRM - the way, how to accelerate you business" — 5.0/5

> **Lubos** | *26 February 2026* | Packaging & Containers | Recommendation rating: 10.0/10
> 
> **Pros**: The eWay-CRM system is very friendly to use, everything seems to be intuitive. It is fully integrated in MS Outlook and has wide reporting possibilities via Power BI.
> 
> **Cons**: No idea now :-) There occured time to time an issue with the eWay addin, when Outlook rejected to launch it. With trnasfer to inline eWay verison is this point no more topical.
> 
> Helpfull and friendly customer support, extensive user customization options ... all this for a reasonable price

-----

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## Links

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