What Is Epos Now?

Epos Now helps more than 40,000 businesses across three continents leverage the power of cloud technology to streamline their operations and maximize profitability.

Who Uses Epos Now?

Our award-winning separate retail and hospitality systems are proven for businesses of all sizes with an official satisfaction rating of 9/10 online.

Where can Epos Now be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Epos Now
  • Located in Orlando, US
  • Founded in 2011
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 6 others

Languages

English, Spanish

About the vendor

  • Epos Now
  • Located in Orlando, US
  • Founded in 2011
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, Guernsey, Ireland, Isle of Man and 6 others

Languages

English, Spanish

Epos Now videos and images

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Epos Now

US$39.00/month
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Features of Epos Now

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Data Security
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Bakeries
  • For Restaurants
  • For Retail
  • Gift Card Management
  • Inventory Management Software
  • Inventory Tracking
  • Kitchen / Menu Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Ordering
  • Order Entry Software
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Payment Processing Software
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS Software
  • Retail Inventory Management Software
  • Retail Management
  • Returns Management
  • Sales Reports
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Touch Screen
  • Transaction History
  • Transaction Management
  • eCommerce Management

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On Premise or Cloud based solution for single and multi-location food service operations and retail outlets.
PosBytz is a Complete Omnichannel Solution integrated with POS for Retail & Restauarants to manage both multi outlets and Online orders
PDQ POS, a top rated, multi-award-winning, all-concept restaurant POS system, is perfect for single locations and multi-unit chains.

Reviews of Epos Now

Average score

Overall
3.7 (301)
Ease of Use
3.7 (301)
Customer Service
3.4 (301)
Features
3.6 (301)
Value for Money
3.5 (301)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Wojciech S.
Wojciech S.
Project Manager in Poland
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

Excellent POS system for various types of business, expecially hospitality ones

5.0 4 years ago

Pros:

- great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

Cons:

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Epos Now Response

4 years ago

Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at [email protected] Kind Regards, Naiomi

Anna M.
Company Director in UK
Hospital & Health Care, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Amazing

5.0 2 years ago

Comments: Great customer support, very easy to use brilliant for accountancy and amazing software

Pros:

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Cons:

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Gary D.
owner in US
Recreational Facilities & Services, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

You will have to pay a premium price for access their customer service

5.0 2 weeks ago New

Comments: Last customer service agent I called kept trying to get me to pay $69 per month in order for him to help me.

Pros:

easy to add products and keep track of sales

Cons:

Just added a new computer to my pos system. But I need to have the drivers for the epos printer I purchased. Owned this system for 3 years and they will not help you in a pinch unless you pay $69 per month for their customer service. Be aware this system will not be their advertised $39 per month. More like $118 per month

Verified Reviewer
Operations Director in UK
Verified LinkedIn User
Hospitality, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Appalling Company - AVOID at all costs. 6 Months of Hell

1.0 3 weeks ago New

Comments: Literal hell for 6 months. We couldn't wait to move to a new supplier who was actually competent.
Research this company very carefully and ask to see their community forum before joining.

Pros:

It's pretty. That's about it. Apart from looking nice the functionality is poor.

Cons:

Everything. Sales reports are incorrect all the time, cash up was wrong on a daily basis (not due to human error). Support is practically non existant. Whatsapp support might reply in 3-4 weeks if you're lucky. Phone support aren't trained so can't help solve issues. Higher management try to blame your equipment rather than their system. Slow and Laggy, took over 5 minutes to log in some times and button presses wouldn't register half of the time. Just generally and awful system.

Vijay M.
Director in UK
Hospitality, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Care plan con

4.0 3 months ago

Comments: Ok.
They sold us the caer plan and said you can cancel after 12 months which we have in writing and now they are saying we are not able to cancel so a bit of a con.

Pros:

Overall easy to use and works for us and the reviews overall we’re positive

Cons:

The customer support is terrible they have no clue how the system works. Have rang 10 time sift the same issue and they have no clue how to rectify the issue so gave up.