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Symantec Endpoint Security

Symantec Endpoint Security

What Is Symantec Endpoint Security?

Symantec Endpoint Security is designed to address these challenges with a layered approach to security at the endpoint. It goes beyond traditional antivirus to include firewall, Intrusion Prevention System (IPS) and advanced protection technologies powered by the worlds largest civilian threat intelligence network.

Who Uses Symantec Endpoint Security?

IT Security Professionals: Small, Midsize, and Enterprise Organizations

Symantec Endpoint Security Software - 1

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Reviews of Symantec Endpoint Security

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.1
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Idaly
Idaly
Project Manager in US
Verified LinkedIn User
Semiconductors, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Threats outside our system with the help of Symantec Endpoint Security.

5.0 last year

Comments: It is a protection system with very broad capabilities, it protects us from ransomware, phishing and different types of viruses, monitoring is constant and automated, detections are accurate and with detailed reports, we benefit daily from Symantec Endpoint Security by keeping our information protected of cyber attacks.

Pros:

It is a system that we use both in the cloud and in our facilities, so that we have a better use of the protection, I really like the user interface, the customization functions allow us to adapt it to our needs, the protection is very good, the monitoring it is effective, because against any threat Symantec Endpoint Security does not immediately protect itself.

Cons:

During these years of using Symantec Endpoint Security we have not had any problems, at first we only had doubts, but they were resolved by the technical support team and some colleagues who had previous experience with this software.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Symantec is one of the toughest antivirus software's out there

5.0 3 years ago

Comments: I must say that this is by far one of the greatest enemies of Support and in case you want to be sure that something won't be changed in any possible way ( Firewall, incoming connections from some PC in general or files copied ), make sure to get Symantec as you won't be disappointed while using it even a little bit and I can sign this as an agent who is working with it for a couple years so far.

Pros:

This antivirus is so good, that it looks like an impossible obstacles sometimes on my work, as I keep encountering it daily while working on some of my Customers. It is easy to deploy, password protected ( if you are trying to uninstall it or stop it, you can't do it without password ) and provides user protection from almost anything, especially as it integrates and utilizes Windows Firewall and Virus Protection on Windows 10 for instance, to provide impenetrable wall for any attack.

Cons:

I can say that sometimes I don't like how tough this one is, as it is my daily job to make my software work fine with Symantec, but if Customer Administrator is not online, I am unable to do anything. That's why I would recommend it to everyone out there, as I am battling it for a couple years so far and I know how good it is.

Reagan
Cybersecurity and IT Support Specialist in US
Mechanical or Industrial Engineering, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Safer digital experience and exploring essential routes

4.0 2 months ago New

Comments: Best threat intelligence network. It is worth trying.

Pros:

Being able to realize legitimate account names on the system and avoid malicious activities is a major step. The protection technology in place is diverse and trustworthy. Very unique and user friendly too.

Cons:

Does not have Advanced Encryption Standard (AES) which is a drawback. It comes at a cost.

Chaucer
Chaucer
Accounting Manager in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Use to be fantastic. But that was then. My, how things have changed.

2.0 5 years ago

Comments: For quite a few years I had Symantec Endpoint Protection (SEP) deployed across servers and workstations in multiple offices. At the time, I found it to offer the best balance of effectiveness and efficiency. Customers support was prompt and professional, and even after I fled the IT profession to preserve my sanity I kept SEP running on my own home computers. All was well until I upgraded to version 14, at which point everything pretty much went to hell. Experiences that I have had with the new version of SEP: • Total system lockups during every comprehensive system scan. The only way for me to get through a scan was to limit the scans to known file types.
• The SEP client grabbing every available CPU core without warning, even when there are no scans or updates scheduled.
• Technical support whose philosophy is apparently "Make the customer suffer enough and they will never complain again."
I spent a least than eight hours doing the bidding of the Symantec's support folks, but when it became apparent that they couldn't solve the problem I tried to close the support case as "problem not solved". At which point they made it clear that they intended to keep me jumping through hoops indefinitely. I finally told them that their constant stream of emails demanding yet more logfiles constituted harassment, and I blocked them at my email gateway for extra protection. Great job, folks. Now, I use Sophos.

Pros:

Incredibly granular control of each security component, customizable to suit a broad range of business environments. IF you can get it to run, you get an amazing amount of control over the security policies in place for different types of machines and different offices within your business.

Cons:

A tech support team trained in the dungeons of Mordor by the Dark Lord himself. Oh, and about SEP v14 bringing my system to it's knees: I'm sure that some of your customers love that, but I'll pass.

Wayne
Systems Analyst in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Symantec End-Point Security

5.0 3 months ago

Comments: We were very satisfied with it once it was moved to a cloud based offering as opposed to an on-site server base. But once purchased by Broadcom, the changes in how it had to be renewed thru a reseller and the growing complexity of it, forced us to switch.

Pros:

Highly Configurable, thus allowing rules to be added for exceptions or exclusions to programs that we needed to trust.

Cons:

Became extremely complex and harder to renew once purchased by Broadcom several years back.