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Lattice
What Is Lattice?
Lattice’s Performance Management solution provides businesses with the tools to drive performance, identify top performers, and equip every employee to succeed with their work. From project-based to 360-degree, painlessly set up and administer review cycles employees and managers love. Lattice highlights context from updates, peer feedback, and goals so you save time — effortlessly tracking everyone’s accomplishments and improvement areas. Lattice’s Performance Management tools provide companies with a customizable solution that People teams can tailor to build a culture of continuous feedback and growth, elevating the work of employees and managers alike.
Who Uses Lattice?
Companies that want a modern performance management solution that their employees will love using.
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Lattice
Reviews of Lattice

Lattice has been a game-changer for our organization
Pros:
I appreciate how Lattice provides a customizable solution that our People Team has tailored to foster a culture of continuous feedback, growth, and accountability. This customization enhances performance for both employees and managers.
Cons:
I do not have any cons with Lattice. Lattice is helping our organizations enhance our performance in every area possible.
Alternatives Considered:
Lattice - our go to performance management system
Comments:
Lattice's tool is great, customizable, and enables the business.
Lattice also has REALLY STRONG customer service.
I'm also a member of Lattice's Resources for Humans community, which is a fantastic asset of all things People Ops best practice sharing.
Lattice's annual Resources for Humans virtual event is also TOP NOTCH.
Pros:
All customizable features: 1:1's Employee engagement surveys Performance reviews 360's eNPS Other customizable surveys
Cons:
Inability to export data in all areas of the tool (employee engagement surveys, etc)
Lattice UX
Pros:
It has good UX for employees and on the administrative side. Lattice Grow is a great feature that incorporates in to employee 1:1's and also the performance review cycle
Cons:
it can be really tricky to make changes
Essential Tool for Sales Teams
Comments: The platform enables salespeople to set specific, measurable, attainable, realistic, and time-framed goals. This offers a clear path for career development. Lattice provides tracking tools to visualize progress toward these goals.
Pros:
Lattice stands out for its focus on continuous employee development, regular feedback, and aligning individual goals with company objectives, making it an invaluable tool for fostering a high-performance culture.
Cons:
I don't have any issues to point out with this platform.
Alternatives Considered:
Easy to use and learn!
Comments: I like it and it does what we need. Staff and managers like it as well.
Pros:
How easy it is to navigate and use. Easy to teach others.
Cons:
That you cannot talk to anyone when you have an issue. It is hard to try and explain and issue in an email. Recently had to send 15 emails to get a situation fixed.
Technology Company 1 year review
Comments: Overall it has been great, it takes a good year, and reminders, to get staff and managers to utilize the tools it offers. But once they start using the system they enjoy and get value from it. This was particularly obvious during review periods where a lot of the needed information was already available in the goals and one-on-one meetings.
Pros:
Documenting and assisting managers and staff with one on ones. Goal setting options and customization
Cons:
There have been a few custom reports or tweaks that would be nice. Lattice is linked directly to our HRIS and we can not make changes in Lattice that are not in the HRIS - Example, if we wanted a person to be a shared manager or supervisor in Lattice, but did not want to make that change in HRIS.
Thanks, Lattice!
Pros:
Everything from selection through implementation has been easy and wonderful
Cons:
honestly it has been a breeze so far - no large negative feedback
Employee Engagement at its Finest!
Comments: It is a great tool, easy to use and simple to set up. The Lattice team is incredible and always available to help troubleshoot, set up and guide us whenever the need arises.
Pros:
The survey feature is a great tool for our company. We use this to gain valuable insights into the sentiments of employees regularly over the year. We also make use of the reviews feature twice a year to conduct our performance feedback cycles. These are wonderful tools for managers who have all the previous feedback, 1:1s, updates and other data from Lattice at hand when completing their performance reviews.
Cons:
I find the data quite difficult to navigate with certain features. Some of the analytics are really amazing, and the info we get from the surveys is really wonderful. However, when it comes to more intricate reporting Lattice doesn't make it easy to find the data I am looking for. For example, figuring out which managers have not yet completed their downwards reviews.
1.5 Years Later - An Honest Lattice Review
Comments: Fantastic - everyone from tech support to our implementation team, customer success representative are so helpful. They are always willing to hear product feedback, accept ideas and help to advise on your strategy. I truly look to the Lattice team as an extension of my own - they are true partners and the gold standard when it comes to customer service.
Pros:
With Lattice, not only is the platform great as a full "people success" suite of tools, but it is easy to use and easy to implement and enhance thanks to Lattice's fantastic team of client support (tech support, implementation consultants, customer success reps, etc...). From our perspective, we initially purchased Lattice as a solution to a manual and broken performance management process, but what we got was so much more than that. Now, we are using the tool to help manage and scale our compensation structure and practices across our organization and enhance our bonus payout process using Compensation Cycles. We are also developing comprehensive career pathing tools to help our employees better understand what their career trajectory could look like with us. That alone has helped us improve our people success strategy by lightyears and we are still barely scratching the surface of this tool's true impact and capability.
Cons:
Two things - 1. It is not cheap (but with that, you get what you pay for and this tool is worth every penny) and 2. It is very customizable and has a ton of capabilities - so don't go into it without a basic understanding/strategy of how you will use the tools (do this to help maximize your user adoption, spend and overall value)
Lattice Review - NonProfit Org
Pros:
I like modern and sleek look of Lattice and how many different features they have. It's really useful to be able to add on the features and I know Lattice is always creating more. The thing I LOVE the most about Lattice is their customer support options. They have sooo many useful tutorials and the chat support is always available and incredibly fast and helpful.
Cons:
Lattice has a ton of functionality but occasionally I find moments where they are missing features I find basic like dates appearing in the performance review packets or ability to mass download data.
Great for performance reviews and regular check-ins
Pros:
I like how customizable our review cycle can be. I also like the Slack integration.
Cons:
There is a bit of a learning curve, but it's overall great to use.
Empowering growth and development
Pros:
How many different things you can do in the tool: Annual Performance Reviews, Weekly 1:1s, give kudos/recognition to coworkers, and check-in questions for career goals/development! We've used lattice for 4+ years now and it continues to be our go-to tool for all of these reasons.
Cons:
Learning to set up different things in Lattice is not as straightforward and easy. I spent a good amount of time trying to learn how to do custom questions and templates, so having easier guides or instructions in Lattice would be nice for the user.
Overall, great addition to our company
Pros:
Lattice has been a great addition to our company. Previously we were using different systems for tracking, survey, and performance reviews. With Lattice we're able to move all of those things into one system. We are also able to do things with Lattice that we didn't do before (ie meeting agendas)!
Cons:
We'd love to have a group meeting agenda option. There's word of it coming soon, so can't wait!
Solid product
Comments: I'm a fan of Lattice overall and definitely recommend it!
Pros:
Once set up, the engagement surveys and performance reviews provide real insights into our employee's experience and professional journey at the company.
Cons:
Some of the back end setup for the surveys and reviews could be a little more intuitive.
Great tool for evaluations
Comments: Excellent. This is our 2nd year and we're very pleased.
Pros:
Ease of use, comprehensive review system, excellent support
Cons:
Tends to be a bit confusing and sometimes it's not intuitive to drill down to the level we want.
My review
Pros:
I like the performance review and survey capabilities. I like that you can filter survey data by role, gender, performance, etc.
Cons:
I wish that the compensation module was included in the base product. I also wish that you could track performance reviews of a single person across time and download them all.
Lattice makes it easy
Comments: Overall, using Lattice has allowed us to improve our internal processes around employee management
Pros:
Lattice creates simple processes and easy solutions for employee management
Cons:
There are no downsides to Lattice that we have experienced
Lattice Review
Pros:
I like the intuitive platform lattice provides for all user experience. The data insights are very powerful in driving engagement and usage.
Cons:
Some of the reports I try to download are a bit messy to deal with/clean up for quick stats.
Lattice Help your Company Stay on Target
Pros:
How others in the company can see your updates and progress.
Cons:
Weekly updates. Sometimes what we do weekly is often re-iterated multiple times since it asks the same questions.

Superpowers performance management
Comments: Lattice has been a great platform and it’s helped make us invest better resources and energy with our team members
Pros:
Lattice is an exceptional platform for managing ongoing performance, feedback from 1:1s, adding milestones for career growth! Very straightforward and intuitive to use
Cons:
Lattice needs more creative and innovative solutions for career growth ladder templates
Overall impressed as a people manager
Pros:
I love the weekly updates as well as the 1:1 templates. Performance reviews are much easier with lattice!
Cons:
I wish there was a more collaborative component where we could track our team meetings as well.
Lattice- good for a bigger company
Comments: This was effective when the company was performing but during a decline, not helpful
Pros:
A simple way to track employee progress.
Cons:
Doesn't truly track quantifiable KPI and bonus related performance
Lattice Review
Pros:
Very easy to use. Very efficient customer support
Cons:
Lack of functionality in terms of anonymity

Simple and Easy to Use Platform
Comments: We've been able to formalize 1 on 1 calls and reviews, leaving visible feedback that can be act upon and reviewed further down the line. Though simple, the platform enables certain questions that can help the user give appropriate feedback either to his/her supervisors or people they manage.
Pros:
Lattice was introduced just recently and it was pretty straightforward, you receive email notifications for your reviews and feedback. You can easily view your organization and it's respective hierarchy.
Cons:
I was told implementation was a bit difficult though I wasn't involved in it.
Lattice Review
Pros:
Centralized database to store employee performance history and communicate with employees on progression
Cons:
I have no cons about lattice at this time