---
description: Get detailed information about Craft.io usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Craft.io Price, Reviews & Ratings - Capterra Israel 2026
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# Craft.io

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> Craft.io is the the end-to-end platform for Product Teams.
> 
> Verdict: Rated **4.4/5** by 32 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Craft.io?

Craft.io serves the entire product team:from Product Managers to Chief Product Officers,across companies of all sizes, with a strong focus on enterprises such as Kimberly-Clark, SAP, Cisco.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 32 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Craft.io
- **Location**: Tel Aviv, Israel
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starter ($19/month)&#10;Unlimited Contributors For Free, Single workspace, Craft roadmaps, Backlog management \&amp; prioritization, Backlog import, Development tool integration with a 2-way sync, Up to 3 workspace views, Up to 3 personal views, Up to 5 custom fields, Workflow management, Guru templates, Guru views&#10;~~~&#10;Pro ($79/month)&#10;Everything in Starter, Unlimited Contributors For Free, Unlimited workspaces, Unlimited development tools integrations with 2-way-sync, Unlimited custom fields, Unlimited Guru views, Unlimited saved views, Unlimited prioritization frameworks, Manage dependencies, Design tools integrations, LiveShare, Automated progress tracking&#10;~~~&#10;Enterprise (Custom, billed annually) &#10;Everything in Pro, Unlimited Contributors For Free, On-premise jira and Azure DevOps integrations, Product portfolio management, Multi-level OKRs, Portfolio roadmaps, Portfolio custom fields, Cross product line dependencies management, Automation rules, Initiatives planning \&amp; prioritization, Progress Dashboards, Multiple feedback forms, SSO, Enterprise level security and privacy: audit logs, SAML, IP address whitelisting, Public API, Salesforce Integration, Slack Integration, Microsoft Teams Integration, Success \&amp; Support: Personalized onboarding support, Dedicated customer success manager, Bespoke onboarding and training sessions, First priority support
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, Denmark, France, Germany, Israel, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Sweden, Switzerland, Taiwan and 2 more

## Features

- @mentions
- Access Controls/Permissions
- Alerts/Notifications
- Backlog Management
- Brainstorming
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customizable Dashboard
- Deadline Management
- Design Management
- Discussions/Forums
- Engagement Tracking
- Evaluation Management
- Feedback Management
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Guest Access
- Idea Management Software
- Idea Ranking
- Ideation
- KPI Monitoring
- Lifecycle Management
- Milestone Tracking
- Mobile Access
- Prioritization
- Product Roadmapping
- Progress Tracking
- Project Management Software
- Project Planning Software
- Real-Time Reporting
- Real-Time Updates
- Release Planning
- Reporting & Statistics
- Requirements Management Software
- Resource Management Software
- Roadmapping
- Sprint Planning
- Status Tracking
- Strategic Planning Software
- Surveys & Feedback
- Task Management Software
- Task Progress Tracking
- Time Tracking Software
- Trend Analysis
- Visualization
- Workflow Management Software

## Integrations (33 total)

- Adobe XD
- Axure
- Azure DevOps
- Azure DevOps Server
- Confluence
- DevOps
- Dropbox Business
- Figma
- GitHub
- GitLab
- Google Docs
- Google Drive
- Google Sheets
- Google Slides
- Google Workspace

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Product Roadmap Software](https://www.capterra.co.il/directory/30864/product-roadmap/software)

## Related Categories

- [Product Roadmap Software](https://www.capterra.co.il/directory/30864/product-roadmap/software)
- [Product Management Software](https://www.capterra.co.il/directory/30865/product-management/software)
- [Kanban Tools Software](https://www.capterra.co.il/directory/31580/kanban-tools/software)
- [Requirements Management Software](https://www.capterra.co.il/directory/10018/requirements-management/software)
- [Idea Management Software](https://www.capterra.co.il/directory/10027/idea-management/software)

## Alternatives

1. [Aha\!](https://www.capterra.co.il/software/144020/aha) — 4.7/5 (561 reviews)
2. [monday.com](https://www.capterra.co.il/software/147657/monday-com) — 4.6/5 (5726 reviews)
3. [Wrike](https://www.capterra.co.il/software/76113/wrike) — 4.4/5 (2887 reviews)
4. [Jira](https://www.capterra.co.il/software/19319/jira) — 4.4/5 (15312 reviews)
5. [ClickUp](https://www.capterra.co.il/software/158833/clickup) — 4.6/5 (4561 reviews)

## Reviews

### "Great Customer Service" — 5.0/5

> **Chris** | *22 April 2019* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The onboarding process is the best I have experienced to date. The visualisation is really very clear and I also benefitted greatly for the FREE trial experience. The example project dealt with is intuitive and very easy to follow. It helped me to better understand whether the Craft solution is indeed what I am looking for.&#10;&#10;I am looking at Craft on behalf of a current client whose business I am convinced will be greatly assisted by what the team offers. However, I found the Customer Success Team to be really very attentive. The Intercom dialogue feature is also a great help this early in the process.
> 
> **Cons**: I have yet to broaden my experience with the solution offered by the Craft team and cannot, in all honesty, identify features least liked yet. The customer success team is on hand at all times and the response via the Intercom inApp messaging facility was in my experience almost instantaneous.

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### "Supports the entire product management life cycle with a rich and easy to use interface" — 4.0/5

> **Paul** | *12 September 2017* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: - Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.) &#13;&#10;- Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface. &#13;&#10;- Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome&#13;&#10;- The kanban boards are well designed and implemented
> 
> **Cons**: - It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests.&#13;&#10;- Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap)&#13;&#10;- The roadmap diagram feature is weak. (It's slated for improvement.)
> 
> I need a tool to track documents and workflow associated with product management. This tool does that very well.

-----

### "Nice but hard to use" — 3.0/5

> **Alban** | *8 May 2019* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: Craft.io is a clean space to organize ideas and features of a new product. It comes with good tools/ideas : Story Mapping, Story ordering, PDF generation
> 
> **Cons**: The good ideas of Craft is not well served the app model. Some strict choices (like Theme/Epic/Story) can be blocking points when the projet organisation isn't Craft compatible. &#10;&#10;The good ideas of Craft is not well served by the app UI.  It's often difficult to find the good action link, the place of a feature used yesterday.

-----

### "Great for creating strategic roadmaps" — 5.0/5

> **Mirella** | *31 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The strategic roadmapping functionality has been great for providing clarity and transparency when presenting the roadmap to different product stakeholders and the development team.
> 
> **Cons**: The platform it's very flexible and offers endless customisation, which it's great on one side but on the other side, it might get challenging for users with less experience.

-----

### "Hanson PM" — 5.0/5

> **Caitlin** | *6 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Iteration planning is where I spend most of my time in craft and that feature works very well.
> 
> **Cons**: Client sharing is a little complicated but we make it work.

-----

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## Links

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