---
description: Get detailed information about Lucky Orange usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Lucky Orange Price, Reviews & Ratings - Capterra Israel 2026
---

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# Lucky Orange

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> AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more.
> 
> Verdict: Rated **4.7/5** by 262 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lucky Orange?

Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 262 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucky Orange
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89  per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- Campaign Management Software
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conversion Tracking
- Customer History
- Customer Profiles
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Engagement Tracking
- Event Logs
- Feedback Management
- Funnel Analysis
- Heatmaps
- Hover Maps
- Live Chat Software
- Multi-Channel Data Collection
- Multi-Language
- Offline Form
- Performance Metrics
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Time on Site Tracking
- Usability Testing
- User Interaction Tracking
- User Journeys
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting
- Website Analytics

... and 10 more features

## Integrations (8 total)

- BigCommerce
- Google Analytics 360
- Google Optimize
- Google Optimize 360
- HubSpot CRM
- Shopify
- Shopify Plus
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Web Analytics Software](https://www.capterra.co.il/directory/30073/web-analytics/software)

## Related Categories

- [Web Analytics Software](https://www.capterra.co.il/directory/30073/web-analytics/software)
- [Heatmap Software](https://www.capterra.co.il/directory/30977/heatmap/software)
- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Website Monitoring Software](https://www.capterra.co.il/directory/10021/website-monitoring/software)
- [Survey Software](https://www.capterra.co.il/directory/30092/survey/software)

## Alternatives

1. [Screpy](https://www.capterra.co.il/software/209021/screpy) — 4.8/5 (236 reviews)
2. [Hotjar](https://www.capterra.co.il/software/163516/hotjar) — 4.6/5 (542 reviews)
3. [Datadog](https://www.capterra.co.il/software/135453/datadog-cloud-monitoring) — 4.6/5 (360 reviews)
4. [Microsoft Clarity](https://www.capterra.co.il/software/1018691/microsoft-clarity) — 4.8/5 (56 reviews)
5. [New Relic](https://www.capterra.co.il/software/118128/new-relic) — 4.5/5 (195 reviews)

## Reviews

### "If You Need Analytics, Just Start — It’s Easy and Powerful" — 5.0/5

> **Samuel** | *28 April 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I especially appreciated the ability to view detailed checkout funnels, clearly breaking down each step and showing exactly where users dropped off. Additionally, the session recordings were incredibly valuable for understanding real user behavior on the site.
> 
> **Cons**: The interface can feel a bit overwhelming or confusing at first, especially for new users who are just getting started.
> 
> Lucky Orange provides a tremendous amount of value, especially considering how easy it is to set up without complex integrations. It's an excellent tool for anyone who is data-driven but not a full-time analytics professional.

-----

### "Lucky Orange for the win\!" — 5.0/5

> **Alex** | *25 February 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: Data Analysis,Monitoring, Security. Easy to install and maintain. &#10;Good overall features for the price.
> 
> **Cons**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment.
> 
> I have been using it for many many years and I have nothing bad to say about it. &#10;It works great for our small business.

-----

### "Great software but can be frustrating at times." — 4.0/5

> **Sam** | *12 March 2026* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting
> 
> **Cons**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating.
> 
> Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased.

-----

### "Powerful behavioral data" — 4.0/5

> **Durva** | *12 June 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Lucky Orange is genuinely powerful for understanding why users aren't converting. The heatmaps and session recordings gave us visibility into real behavior: rage clicks, scroll depth, where users were dropping off, that GA4 alone never could. The ability to filter sessions by traffic source was especially useful; we could isolate specific campaigns and immediately see how that traffic actually behaved on-page. For a small team without a dedicated UX researcher, it punches above its weight. Security-wise, sensitive fields like passwords and payment inputs are masked in recordings by default, a small but important detail when you're capturing real user sessions.
> 
> **Cons**: The learning curve is steeper than the UI suggests. There's a gap between having access to the data and knowing how to act on it. You need to go in with specific hypotheses, otherwise it's easy to spend hours in session recordings without a clear takeaway. The CSV export for session data could also be more analysis-ready; we had to do a fair amount of cleanup before it was useful. Alert/notification features feel underdeveloped compared to the depth of the monitoring tools.
> 
> Lucky Orange has become a core part of how we evaluate landing page performance. For us, the highest-value use case is pre/post CRO testing making a change, then using heatmaps and recordings to validate whether behavior shifted. The value for money is solid for small to mid-size teams, especially compared to tools like Hotjar or FullStory at higher price points. It's not a plug-and-play tool, but if you come in with the right questions, it delivers real answers.

-----

### "Its ok, but not Great" — 3.0/5

> **Vicki** | *6 July 2025* | Wholesale | Recommendation rating: 3.0/10
> 
> **Pros**: I like how you can see page specific information and see exactly when customers are using your site and what fot.
> 
> **Cons**: Can't get specific customer data without A LOT of work on our side.  This is the one area I think Lucky Orange is lacking.  I can see the data on the screen but can't export it with all the needed data.  We have to do a lot of manipulation at our end.
> 
> It's been ok.  I thought the product would do more to be honest.  The support is good, when it wasn't working properly the team kept working at it until they had it sorted.  We are in month 2 and still undecided if we will keep it.

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## Links

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