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What Is DataDome?

Datadome is the best network security software for e-commerce and classified ads businesses. We protect websites, mobile apps and APIs from account takeovers, scraping, DDoS, server overload and any other threats to your network. Datadome can be deployed in minutes on any web infrastructure.

Who Uses DataDome?

Online businesses and enterprises looking to protect sensitive data and optimize web performance.

DataDome Software - Understand at a glance, across any or all endpoints, when an attack happened, its duration, where the attack originated from, the domains and specific endpoints targeted, the top five targeted URLs, and more.
DataDome Software - Take a deep dive into detailed data — including IP addresses, countries of origin, user agents, referrer domains, rules, rule types, session IDs and more — and try scenarios on 30 days’ worth of live traffic, instantly.
DataDome Software - DataDome detects, on average, a new bad bot every millisecond. DataDome’s customers rely on our AI-powered bot detection engine to detect, classify and block all automated threats in real time, without their having to think about it.
DataDome Software - Define and activate a response strategy based on threat types, then let DataDome do the heavy lifting.

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Reviews of DataDome

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
35%
3
6%
Matthew
Matthew
Technical Lead in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easily the best bot protection

5.0 3 years ago

Comments: We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

Pros:

Flexible tools and deployment, good reporting, great support, transparent pricing

Cons:

Nothing significant. More engineers in US timezone would help.

Kirk
Technical Director in Australia
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

DataDome helps do away with annoying captcha solutions

5.0 5 years ago

Comments: It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

Pros:

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form. This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

Cons:

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Arjun
Education Admin in India
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Secured with DataDome

3.0 2 years ago

Comments: Great security and bot management service by data dome. Happy with the results.

Pros:

We are using vulnerability scanning and website security for DataDome and are happy with the results. Though we get some spam traffic but its ok.

Cons:

We are still getting some spam traffic and sometimes some spam forms fill ups also. I understand that there is always some way to spam anyone and I am sure the future updates will resolve these issues also

DataDome Response

2 years ago

We're glad you're happy with DataDome, Arjun! Thanks for leaving a review!

David
Chief Technology Officer in US
Financial Services Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Best bot protection solution out there but bot protection is not a panacea

5.0 3 years ago

Pros:

- Supports both client-side & server-side detection - Dashboard is information dense - Very knowledgeable technical team (they're fantastic) - All other products in this space are egregiously expensive, Datadome most reasonably priced We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price

Cons:

Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention. We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack.

Mugurel
DevOps Manager in Ireland
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

DataDome feedback

5.0 3 years ago

Comments: We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome.
The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc.
Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers.

Pros:

The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.).

Cons:

No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level.