---
description: Get detailed information about Helpy usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpy Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Helpy](/software/149741/helpy)

# Helpy

Canonical: https://www.capterra.co.il/software/149741/helpy

> Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Helpy?

Startups, agencies, web/app vendors.

## About the vendor

- **Company**: Helpy
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 3 levels of paid cloud versions ($129, $389, $649) per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Escalation
- Automated Routing
- Macros/Templated Responses
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Milvus](https://www.capterra.co.il/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.il/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/149741/helpy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/149741/helpy> |
| de-AT | <https://www.capterra.at/software/149741/helpy> |
| de-CH | <https://www.capterra.ch/software/149741/helpy> |
| en | <https://www.capterra.com/p/149741/Helpy/> |
| en-AE | <https://www.capterra.ae/software/149741/helpy> |
| en-AU | <https://www.capterra.com.au/software/149741/helpy> |
| en-CA | <https://www.capterra.ca/software/149741/helpy> |
| en-GB | <https://www.capterra.co.uk/software/149741/helpy> |
| en-IE | <https://www.capterra.ie/software/149741/helpy> |
| en-IL | <https://www.capterra.co.il/software/149741/helpy> |
| en-IN | <https://www.capterra.in/software/149741/helpy> |
| en-NZ | <https://www.capterra.co.nz/software/149741/helpy> |
| en-SG | <https://www.capterra.com.sg/software/149741/helpy> |
| en-ZA | <https://www.capterra.co.za/software/149741/helpy> |
| es | <https://www.capterra.es/software/149741/helpy> |
| es-AR | <https://www.capterra.com.ar/software/149741/helpy> |
| es-CL | <https://www.capterra.cl/software/149741/helpy> |
| es-CO | <https://www.capterra.co/software/149741/helpy> |
| es-CR | <https://www.capterra.co.cr/software/149741/helpy> |
| es-DO | <https://www.capterra.do/software/149741/helpy> |
| es-EC | <https://www.capterra.ec/software/149741/helpy> |
| es-MX | <https://www.capterra.mx/software/149741/helpy> |
| es-PA | <https://www.capterra.com.pa/software/149741/helpy> |
| es-PE | <https://www.capterra.pe/software/149741/helpy> |
| fr | <https://www.capterra.fr/software/149741/helpy> |
| fr-BE | <https://fr.capterra.be/software/149741/helpy> |
| fr-CA | <https://fr.capterra.ca/software/149741/helpy> |
| fr-LU | <https://www.capterra.lu/software/149741/helpy> |
| pt | <https://www.capterra.com.br/software/149741/helpy> |
| pt-PT | <https://www.capterra.pt/software/149741/helpy> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Helpy","description":"Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat.  Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c7cc7dca-04f7-46e5-b980-9ffb5b442bf6.png","url":"https://www.capterra.co.il/software/149741/helpy","@id":"https://www.capterra.co.il/software/149741/helpy#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.co.il/software/149741/helpy#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Helpy?","@type":"Question","acceptedAnswer":{"text":"Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat.Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.","@type":"Answer"}},{"name":"Who Uses Helpy?","@type":"Question","acceptedAnswer":{"text":"Startups, agencies, web/app vendors.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/149741/helpy#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Helpy","position":3,"item":"/software/149741/helpy","@type":"ListItem"}]}]}
</script>