18 years helping Israeli businesses
choose better software
Kangaroo
What Is Kangaroo?
Maximize your sales and grow your business with your very own customer loyalty program! Branded to your business, Kangaroo gives you the power to reward, communicate and engage customers on multiple channels to boost business. It's never been so easy! Attract, retain and boost sales by offering rewards, perks and experiences that will get customers to spend more, more often at your store.
*Integrates with Lightspeed retail/e-commerce, Shopify, Woo Commerce, Big Commerce and more.
Who Uses Kangaroo?
Kangaroo is a globally recognized rewards platform to help build brand loyalty. Perfect for: eCommerce, brick & mortar, omnichannel businesses, multi-location, and enterprise businesses.
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Reviews of Kangaroo
Easy to use, top tier customer service!
Pros:
The level of service our team gets from Kangaroo is out of this world. From setup to ongoing support, they've answered our questions with patience and ease. [sensitive content hidden] has been of the top examples of best customer service I've seen across all of our vendors.
Cons:
Nothing yet! Some features were "wishlist" and they've already delivered on some and are looking into implementing others.
Love kangaroo
Pros:
Absolutely love them! First app and was in budget and easy to use.
Cons:
Nothing really. Everything was perfect. 😍
not a good product
Comments: None
Pros:
There was nothing that stood out about this software
Cons:
not user friendly. Did not work as promised. Did not get the customer service I needed
Kangaroo Rewards Response
5 years ago
Hello Brenda, Thank you for taking the time to review our loyalty solution. We are disappointed to hear that Kangaroo was not a good fit for your needs. Kangaroo's platform performs best in traditional retail, service, restaurant or wholesaler environments. While our platform can be used for non-traditional retail models, it requires a higher level of preparedness. We thank you for allowing our support team to work with you and we sincerely hope that you find the right solution for your business. Best Regards, Team Kangaroo
The Sports Locker
Pros:
How helpful and kind the employees are to us, especially [sensitive content hidden] our rep
Cons:
The color customization is somewhat limited
Loyalty Program with Kangaroo
Comments: It was an added value for customer retention efforts and building a streamlined customer data base that you can access anytime.
Pros:
The fact that Kangaroo provides an actual customized application for the end user to download and use is great. The support team is very helpful and responsive.
Cons:
The admin dashboard is a bit confusing but like everything you can get used to it after a while of using it, but the support team is always available to guide you along the way.
