---
description: Get detailed information about Kangaroo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Kangaroo Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards)

# Kangaroo

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> All the tools you need to grow your business through customer loyalty — attract, retain, and engage, all within Kangaroo.
> 
> Verdict: Rated **4.9/5** by 260 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Kangaroo?

Kangaroo is a globally recognized rewards platform to help build brand loyalty. &#10;&#10;Perfect for: eCommerce, brick \&amp; mortar, omnichannel businesses, multi-location, and enterprise businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 260 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kangaroo Rewards
- **Location**: Montreal, Canada
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\!&#10;&#10;- Core: $79/month&#10;- Plus: $199/month&#10;- Elite: $399/month&#10;&#10;- For Enterprise, please contact sales&#10;- For API Access, please contact sales
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Antigua & Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Scheduling
- Awards Management
- CRM Software
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Contact Management Software
- Contest Management
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Email Management Software
- Email Marketing Software
- Engagement Tracking
- Feedback Management
- For Small Businesses
- Incentive Management
- Loyalty Cards
- Loyalty Program
- Mass Texting
- Membership Management Software
- Mobile Coupons
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Performance Metrics
- Promotions Management
- ROI Tracking
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Scheduled Messaging
- Social Media Integration
- Social Promotion
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis Software
- Third-Party Integrations
- Visual Analytics

... and 6 more features

## Integrations (12 total)

- Adobe Commerce
- Amazon API Gateway
- BigCommerce
- Constant Contact
- Gorgias
- Judge.me
- Klaviyo
- Lightspeed Retail
- Magento 2 Grouped Promotions
- Pepperi
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.co.il/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.co.il/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)
- [Gamification Software](https://www.capterra.co.il/directory/30911/gamification/software)
- [Customer Reference Management Software](https://www.capterra.co.il/directory/30679/customer-reference-management/software)

## Alternatives

1. [Smile.io](https://www.capterra.co.il/software/169446/smile-io) — 4.9/5 (67 reviews)
2. [Referrizer](https://www.capterra.co.il/software/144990/referral-marketing-automation) — 4.8/5 (197 reviews)
3. [Tremendous](https://www.capterra.co.il/software/197141/tremendous-rewards) — 4.8/5 (550 reviews)
4. [Tango](https://www.capterra.co.il/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews)
5. [Trustpilot](https://www.capterra.co.il/software/169618/trustpilot) — 4.5/5 (1207 reviews)

## Reviews

### "A rewarding experience with Kangaroo" — 5.0/5

> **Sam** | *17 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Functionality, versatility and support were outstanding.  Their ability to provide us answers when we needed them was priceless.
> 
> **Cons**: Perhaps could have learned about our business model more thoroughly before we implemented the product.  We are unique in our industry due to our seasonality and have been in business for 25 years.   Translating some of this was a challenge on both vendor and client side.
> 
> We've been working with Kangaroo Rewards since March of 2026 and it's been a great experience. They built our own branded app for our loyalty program, and we were able to take our time and deploy it to our clients in a strategic manner. Our clients earn points, check in with a QR code at the front desk, and we can send them offers by email, text, and push - one offer went out to over 16,000 clients. The support is what really sets them apart. \[sensitive content hidden\] and his team answer fast, usually the same day, and they check in just to make sure everything is running right. Any time we hit a snag they jump on it. Highly recommend\!

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### "Great Program, Outstanding Support" — 5.0/5

> **Paul** | *27 August 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Kangaroo gives us the flexibility we need to create a loyalty program that works for our business. The platform is easy to use and provides great value for the money.
> 
> **Cons**: So far, I haven’t found anything I dislike about Kangaroo. The platform and customer support have both exceeded our expectations.
> 
> Our experience with Kangaroo has been great. We wanted to implement a loyalty program for our customers and Kangaroo has given us that.&#10;&#10;\[sensitive content hidden\] have both been excellent to work with. They have been knowledgeable, responsive and very patient with all of our questions. They have taken the time to understand what we are trying to accomplish and have made the setup process much easier. We are excited to see the results\!

-----

### "Excellent Loyalty Program for Shopify" — 5.0/5

> **Verified Reviewer** | *2 July 2026* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: Kangaroo has been a great loyalty app for our Shopify store. It's easy to set up, looks professional, and gives customers a good reason to come back and shop again. The points system and rewards are simple to manage, and the integration works smoothly. The support team is also responsive and helpful whenever we need assistance. Highly recommended for any store looking to improve customer retention and repeat purchases.
> 
> **Cons**: Nothing major. The app works well overall. I would just appreciate more customization options and a few more advanced features in future updates.

-----

### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5

> **Donna** | *5 September 2025* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS.
> 
> **Cons**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though.
> 
> Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\!

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### "Theresa is Great\!" — 5.0/5

> **Scott** | *21 July 2026* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: They are easy to get a hold of and get assistance when needed. I would reccomend them to use their system
> 
> **Cons**: the time difference is tough to work with in PST.  That is the only issue i have with them at this time.
> 
> it has been very well recieved by my guests and staff alike.  I am using it for our loyatly program as it was designed.

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## Links

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