15 years helping Israeli businesses
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What Is Deputy?

Deputy is a multi-award winning workforce management tool. Complete staff schedules in minutes and publish them with a click. You can also easily manage Staff Leave, track Time & Attendance, and sync your timesheets to payroll seamlessly. Deputy integrates with over 300 leading POS and Payroll providers for end-to-end confidence. Free iOS and Android apps mean you can manage your business from anywhere. Start your free Trial today!

Who Uses Deputy?

Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage hourly workers.

Deputy Software - Smart Scheduling
Deputy Software - Real time insights
Deputy Software - Manage Leave and PTO
Deputy Software - Track Time
Deputy Software - Sync with your systems

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Reviews of Deputy

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.6
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Anthony
Anthony
finance and international business in US
Verified LinkedIn User
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

allows for more accomplished work

5.0 3 weeks ago New

Comments: It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion

Pros:

It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked

Cons:

It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it

Troy
Troy
Area Manager in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!

5.0 5 years ago

Comments: We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Pros:

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Cons:

I wish it synced with my Google calendar. Only thing missing.

Ryan
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Stay Away From Deputy!

1.0 4 years ago

Comments: Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.

Pros:

The integration with ServiceM8, which is why we chose Deputy

Cons:

Customer service is horrendous, and the product is unreliable.

Rocco
Operations Manager in UK
Hospitality, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good app for Time Management

5.0 2 months ago

Pros:

A great system easy to use and great mobile app! Reports can be better but overall I am very happy with Deputy.

Cons:

Payroll Report options and approved timesheets view

Jessica
Jessica
Human Resources Specialist in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Deputy facilitates employee scheduling

4.0 10 months ago

Comments: Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.

Pros:

Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.

Cons:

Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.