---
description: Get detailed information about AlayaCare usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: AlayaCare Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/10036/home-health-care/software) > [AlayaCare](/software/147424/alayacare)

# AlayaCare

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> As a first choice end-to-end home care software platform, AlayaCare provides innovative product lines to help improve client outcomes.
> 
> Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses AlayaCare?

Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 188 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: AlayaCare
- **Location**: Toronto, Canada
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing Details**: Contact AlayaCare for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Australia, Canada, New Zealand, United States

## Features

- Appointment Scheduling Software
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management Software
- Client Management
- Client Portal
- Compliance Management
- Document Management Software
- Employee Management
- For Medical Purposes
- HIPAA Compliant
- Mobile Access
- Multi-Location
- Patient Records Management
- Secure Messaging
- Self Service Portal
- Telemedicine Software

## Integrations (9 total)

- CareAcademy
- Docmosis
- Google Maps
- Hireology
- Pentaho
- QuickBooks Online Advanced
- WalkMe
- Waystar
- eFax

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Health Care Software](https://www.capterra.co.il/directory/10036/home-health-care/software)

## Related Categories

- [Home Health Care Software](https://www.capterra.co.il/directory/10036/home-health-care/software)
- [Home Care Software](https://www.capterra.co.il/directory/30812/home-care/software)
- [Patient Portal Software](https://www.capterra.co.il/directory/30857/patient-portal/software)

## Alternatives

1. [InMyTeam](https://www.capterra.co.il/software/215860/inmyteam) — 4.6/5 (85 reviews)
2. [eRSP](https://www.capterra.co.il/software/129443/ersp) — 4.2/5 (99 reviews)
3. [Alora Home Health](https://www.capterra.co.il/software/69030/alora-homecare-software) — 4.5/5 (151 reviews)
4. [AxisCare](https://www.capterra.co.il/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
5. [CareSmartz360](https://www.capterra.co.il/software/147660/caresmartz360) — 4.8/5 (181 reviews)

## Reviews

### "Great service" — 4.0/5

> **Kerry** | *11 April 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly interface. Constantly adapting and developing an improved platform.
> 
> **Cons**: Inability to change some 'headings' that may have a different definition in various locations.
> 
> Exceptional level of service and professionalism from our Account Manager and Customer Success Director

-----

### "AlayaCare Retrospective" — 3.0/5

> **Griffin** | *19 December 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: strong reporting tools, overall sensible layout, responsive UI for client/employee search, fair amount of ability to restrict access based on roles.
> 
> **Cons**: SQL reporting needs clearer links to form context fields (in name), there are many pieces of data you can pull from a client/employee profile that would not be immediately evident from the profile, which is good, but there should be clearer indications that those abilities exist. Reduce redundant language in DE 2.0 that would pull multiple results if you are looking to make a report with (for example) client contact information. There should not be a "Client Contact Type" and "Client Contact Type (form context field)", especially when in many cases only one of the two would ever pull data at all.
> 
> Fair, there are/were some very strange UI issues early on that I have never seen on a platform this size and otherwise fairly modern (at least compared to the decrepit EMR or CRM software that I am used to). These issues being things like, not being able to search clients/employees with apostrophes in their name or hyphens for the first few months of our company using this platform. From a UI side, even though there were workarounds, this is an issue that I know is fairly trivial to fix (making sure search items are being read as strings instead of plaintext). The strong reporting tools are very useful for my role, and while I do wish they were streamlined, I know that direct integration with SQL is preferable to the systems I'm used to using.

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### "Medicaid Specialist" — 5.0/5

> **Whitney** | *11 April 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The ever changing evolving platform, the way the company keeps up with the needs and wants of customers.
> 
> **Cons**: change management associated with the ever changing evolving platform
> 
> its been great, support has been helpful.

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### "A system worth the investment" — 5.0/5

> **Valerie** | *19 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The customization capability to our business. They also have alot of partnerships that enable to us streamline our business.
> 
> **Cons**: The follow through with training sessions regarding getting slide decks and follow up questions answered. Emailed several times with no luck.
> 
> The good far outweighs the bad. Love AlayaCare\!

-----

### "Good Scheduling Software" — 4.0/5

> **Denise** | *19 December 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: ++ possibilities for forms, still lots to learn which I'm hoping will lead to more efficiencies
> 
> **Cons**: Having to refresh after making changes on a schedule. This becomes 'old fast' when do several schedule changes.
> 
> Overall good experience, but have had a \# of growing pains switching from Procura to AlayaCare. However, \[sensitive content hidden\] has been great as well as \[sensitive content hidden\].

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## Links

- [View on Capterra](https://www.capterra.co.il/software/147424/alayacare)

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