--- description: Get detailed information about RepairDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Computer Repair Shop Software](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.co.il/software/146659/repairdesk Page: 1 / 11\ Next: [Next page](https://www.capterra.co.il/software/146659/repairdesk?page=2) > Modern repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more. > > Verdict: Rated **4.7/5** by 245 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RepairDesk? Generic Repair Shops General Repair Shops Cell Phone Repair Shops Computer Repair Shops Watch \& Jewelry Repair Shops Electronics Repair Shops Musical Instruments Repair Shops Shoe Repair Shops ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 245 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - Barcode/Label Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Customizable Invoices - Discount Management - Electronic Payments - Employee Management - Estimating - Gift Card Management - Intake Management - Inventory Management Software - Invoice Processing - Job Management - Loyalty Program - Marketing Automation Software - Mobile Payments - Multi-Currency - Multi-Location - Multi-Store - Payment Processing Software - Point of Sale (POS) - Pricing Management - Purchase Order Management - Reminders - Repair Tickets - Repair Tracking - Reporting & Statistics - Sales Order Management - Sales Reports - Supplier Management - Tax Calculation - Third-Party Integrations - Time & Expense Tracking ## Integrations (18 total) - Clickatell - Google Calendar - M360 - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro - WooCommerce ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Computer Repair Shop Software](https://www.capterra.co.il/directory/30903/computer-repair-shop/software) ## Related Categories - [Computer Repair Shop Software](https://www.capterra.co.il/directory/30903/computer-repair-shop/software) - [Billing and Invoicing Software](https://www.capterra.co.il/directory/30015/billing-and-invoicing/software) - [Retail POS System Software](https://www.capterra.co.il/directory/31656/retail-pos-system/software) - [Accounting Software](https://www.capterra.co.il/directory/1/accounting/software) - [Jewelry Store Management Software](https://www.capterra.co.il/directory/10061/jewelry-store-management/software) ## Alternatives 1. [BytePhase](https://www.capterra.co.il/software/216610/BytePhase) — 4.9/5 (18 reviews) 2. [RepairShopr](https://www.capterra.co.il/software/133945/repairshopr) — 4.4/5 (128 reviews) 3. [OpenRMA](https://www.capterra.co.il/software/154526/openrma) — 4.8/5 (22 reviews) 4. [RepairCMS Ultimate](https://www.capterra.co.il/software/1071688/RepairCMS-Ultimate) — 5.0/5 (6 reviews) 5. [RepairDash](https://www.capterra.co.il/software/1096710/RepairDash) — 5.0/5 (2 reviews) ## Reviews ### "Love how the POS integrates with my current vendors" — 5.0/5 > **Anthony** | *6 August 2025* | Wireless | Recommendation rating: 10.0/10 > > **Pros**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great > > **Cons**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do. > > My overall experience With Repair Desk has been great it has made running my repair shop much better ----- ### "Can't quit breaking their software" — 2.0/5 > **Allan** | *26 June 2025* | Computer Hardware | Recommendation rating: 0.0/10 > > **Pros**: Works pretty well when they leave it alone. Plenty of features, web based so I can get to it from anywhere. > > **Cons**: They can't quit breaking it. I spend hours of my time on support trying to fix what they broke instead of running my business. This happens repeatedly. > > Exhausting. In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning. Their account reps told me they would fix something, then turned right around and had their staff tell me they would not fix it. Evidently they just said they would to get me off the phone. ----- ### "User Feedback" — 5.0/5 > **Kyle** | *5 August 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Everything is straight forward and also the check ups making sure everything is okay with the system > > **Cons**: I'll say we be having problems in terms of ending shift sometimes. where we end up with something di > > Over all the years we was working together its been pretty good, nothing much to complain about. ----- ### "Best Computer Repair Shop Point Of Sale system to ever exist" — 5.0/5 > **Bernardo** | *28 February 2025* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically designed as a cellphone repair shop POS) We have been able to adjust it to fit ALL of our needs\! > > **Cons**: Nothing not to like really. It did take some tinkering to get it adjusted to where we needed it. But their agents have always been available to us to help with our needs. > > We went from not knowing what was going on with half of our repairs constantly, to being able to track EVERYTHING in our shop easily. The cost is by far the most reasonable for the value we get. Usama has worked extremely hard to help us when we get stuck with something and regularly checks in to see if there is anything we need. 100% we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking about getting yourself a Poing of Sale and ticket tracking system, give RepairDesk a go. We now use their payment processor and now realize the savings with them are astronomical\! ----- ### "Perfect for repair" — 5.0/5 > **Hafssi** | *6 March 2025* | Consumer Electronics | Recommendation rating: 6.0/10 > > **Pros**: We’ve been using RepairDesk at Eco Repair for several months now, and it’s been a game-changer for our repair shop. The platform is super easy to use, and it covers everything we need — from ticket management to inventory tracking, invoicing, and even sending automatic updates to customers. The support team is always responsive and helpful whenever we have questions. Thanks to RepairDesk, we’ve saved a lot of time and improved our workflow. Highly recommended for any repair business looking for an all-in-one solution\! > > **Cons**: had to mention one downside, it would be that some features could be a bit more customizable to fit our specific workflow. But overall, it’s a great platform that keeps improving with regular updates. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.il/software/146659/repairdesk?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/146659/repairdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data