--- description: Get detailed information about RepairDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Computer Repair Shop Software](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.co.il/software/146659/repairdesk Page: 1 / 11\ Next: [Next page](https://www.capterra.co.il/software/146659/repairdesk?page=2) > Modern repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more. > > Verdict: Rated **4.7/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RepairDesk? Generic Repair Shops General Repair Shops Cell Phone Repair Shops Computer Repair Shops Watch \& Jewelry Repair Shops Electronics Repair Shops Musical Instruments Repair Shops Shoe Repair Shops ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 244 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - Barcode/Label Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Customizable Invoices - Discount Management - Electronic Payments - Employee Management - Estimating - Gift Card Management - Intake Management - Inventory Management Software - Invoice Processing - Job Management - Loyalty Program - Marketing Automation Software - Mobile Payments - Multi-Location - Multi-Store - Payment Processing Software - Point of Sale (POS) - Pricing Management - Purchase Order Management - Reminders - Repair Tickets - Repair Tracking - Reporting & Statistics - Sales Order Management - Sales Reports - Supplier Management - Tax Calculation - Third-Party Integrations - Time & Expense Tracking ## Integrations (19 total) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Computer Repair Shop Software](https://www.capterra.co.il/directory/30903/computer-repair-shop/software) ## Related Categories - [Computer Repair Shop Software](https://www.capterra.co.il/directory/30903/computer-repair-shop/software) - [Billing and Invoicing Software](https://www.capterra.co.il/directory/30015/billing-and-invoicing/software) - [Retail POS System Software](https://www.capterra.co.il/directory/31656/retail-pos-system/software) - [Jewelry Store Management Software](https://www.capterra.co.il/directory/10061/jewelry-store-management/software) ## Alternatives 1. [BytePhase](https://www.capterra.co.il/software/216610/BytePhase) — 4.9/5 (15 reviews) 2. [RepairCMS Ultimate](https://www.capterra.co.il/software/1071688/RepairCMS-Ultimate) — 5.0/5 (6 reviews) 3. [RepairShopr](https://www.capterra.co.il/software/133945/repairshopr) — 4.4/5 (127 reviews) 4. [Repair Spots](https://www.capterra.co.il/software/174055/repair-spots) — 5.0/5 (5 reviews) 5. [CellStore](https://www.capterra.co.il/software/157041/cellstore-software) — 4.6/5 (31 reviews) ## Reviews ### "My overall experience with repair desk." — 5.0/5 > **Tiekel** | *14 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: RepairDesk offers an intuitive interface and a comprehensive set of features, such as repair ticketing, invoicing, reporting, and CRM, to meet diverse business needs. It has multiple In-House Integrations along with other amazing integrations like QuickBooks, Xero, Square, and Zapier, that enables businesses to customize workflows seamlessly. Additionally, the platform has a great Customer Support/Success Teams that are highly responsive and dedicated towards assisting users with setup and daily operations. > > **Cons**: There’s not much to dislike, but if I had to mention something, it would be that each item I click opens a new window, which can sometimes be annoying. > > The overall experience with RepairDesk has been exceptional. From the initial software implementation, we were supported by a dedicated Success Manager who ensured a smooth transition from RepairQ to RepairDesk. We also received data migration assistance and went live within just a few days. Post-launch, our Account Manager regularly checks in every 45 days to ensure everything is running smoothly. We are highly impressed with the robust features and appreciate the continuous updates that help repair store owners streamline operations and grow their businesses. ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17 August 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Cons**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 December 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Cons**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- ### "Repairdesk Feedback" — 4.0/5 > **Miguel** | *11 March 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: A game changer software for Repair Business. > > **Cons**: The new Interface can be better. A bit complicated new interface. > > Good experience overall. The support is good. ----- ### "Great user experience" — 5.0/5 > **Sam** | *12 February 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Team is really helpful and always quick to solve issues. > > **Cons**: Price is more in the expensive side compared to other pos. > > Excellent service from Zaib, Really quick to help out and always available. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.il/software/146659/repairdesk?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/146659/repairdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data