Planview IdeaPlace

I love the tool. It's incredibly easy to use - very intuitive, nice clean interface & easy to learn.

Pros:

It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat".

Cons:

The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English.

The platform that innovation managers should definitely consider!

Comments: I have been working with the Spigit platform for a few open innovation challenges and programs within my innovation-related roles in two large corporations. Having experience of partnering with Spigit and a few of its competitors, I would definitely recommend Spigit among all of them. This platform is flexible enough to provide you with good basis for your open innovation initiatives both within your organization and with the external innovation community. It allows you to manage challenges/programs end-to-end just using one platform and its online functionality. It definitely makes your work easier and less time/effort consuming!

Pros:

- end-to-end management of challenges/programs (application management -> evaluations -> ranking -> selection) - community management, including voting and comments - great support from Spigit managers who are always ready to give you a good piece of advice - sophisticated reporting system (you can get any information you want, however sometimes it is not very straight-forward :) )

Cons:

As any platform, Spigit has some bugs that are normally being fixed by the team very quickly. Some additional functionality might be useful (task assignment based on multiple conditions, geography, etc.) More user-friendly reporting (sometime it takes time to understand how to to do this or that report)

Overall a good experience with a very supportive team

Pros:

How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation

Cons:

backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved

Spigit powers our user-driven innovation - great combo of proven flow models & local flexibility

Comments: Aligned resources to strategic goals
Increased customer engagement and satisfaction
Inspired creative problem solving and quantifying value to users

Pros:

Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.

Cons:

The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.

Excellent Innovation Management Tool

Comments: Engagement - we're getting 30+ plus engagement now
Cultural change
Communication
Idea Management

Pros:

If you are looking to crowdsource ideas and insights, it's the complete product. People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive. Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well.

Cons:

I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule.