--- description: Get detailed information about Guru usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.co.il/software/145390/guru Page: 1 / 27\ Next: [Next page](https://www.capterra.co.il/software/145390/guru?page=2) > The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guru? Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 639 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Calendar Management - Catalog Management - Chat/Messaging - Collaboration Tools - Communication Management - Content Management System (CMS) Software - Customizable Branding - Customizable Templates - Data Import/Export - Discussions/Forums - Document Management Software - Employee Directory - Feedback Management - Full Text Search - Indexing - Knowledge Base Management - Knowledge Management Software - Live Chat Software - Multi-Channel Communication - Multi-Language - Multiple Data Sources - Natural Language Search - Progress Tracking - Query Suggestions - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Surveys & Feedback - Task Management Software - Text Editing - Third-Party Integrations - User Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Knowledge Management Software](https://www.capterra.co.il/directory/30094/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.capterra.co.il/directory/30094/knowledge-management/software) - [Productivity Software](https://www.capterra.co.il/directory/30968/productivity/software) - [Remote Work Software](https://www.capterra.co.il/directory/31855/remote-work/software) - [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software) - [Employee Communication Tools Software](https://www.capterra.co.il/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Document360](https://www.capterra.co.il/software/177031/document360) — 4.7/5 (290 reviews) 2. [Connecteam](https://www.capterra.co.il/software/153140/connecteam) — 4.6/5 (5076 reviews) 3. [Confluence](https://www.capterra.co.il/software/136446/confluence) — 4.5/5 (3664 reviews) 4. [Helpjuice](https://www.capterra.co.il/software/130533/helpjuice) — 4.7/5 (102 reviews) 5. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (686 reviews) ## Reviews ### "Using Guru to generate great knowledge" — 5.0/5 > **Ohad** | *9 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: If you take the leap of faith and go on and trust that your emplyees and knowledge creators will work with you and actually use guru. You are going to have a very good time because your knowledge will change signifacntlly > > **Cons**: The con is just a con if you let it be, so you need to maintain you knowldege because this is how knowledge works, you have to maintain it, so the fact that guru raises the awarness is just ----- ### "A perfect knowledge base solution" — 5.0/5 > **Omri** | *26 July 2024* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: Great UI/UX, ease of use, good AI features, good search > > **Cons**: I liked most of it. Maybe I need to ask other people or use it more. ----- ### "Great knowledge management solution" — 5.0/5 > **Verified Reviewer** | *30 April 2024* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Really easy to create and share content within our team. I can see what changes have been made by who and when, to make it easier to track. > > **Cons**: The search algorithm needs to be tweaked. There's still some growth in terms of content management (eg. would be great for anchor links, and sometimes adding images is clunky) ----- ### "Guru = Our Trusted Source" — 5.0/5 > **Dana** | *17 July 2024* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: Guru is our support and success team’s Internal Knowledge Base (or ‘IKB’ for short). This tool replaces Notion as our internal support process and how-to Wiki for our team and serves as a trusted source for the support team’s centralized collective knowledge. The adoption of the tool and its extensibility were critical to us, and thus far, we're pleased. Another pro: Ease of implementation and use - It can't be stressed enough how easy this was to configure and deploy. > > **Cons**: I'd really like to see a more robust bidirectional integration with Notion, similar to how well Guru works with Zendesk's Help Center. We'd like to have discrete cards that pull in Notion pages and stay in sync with those pages. That said, Guru does allow for bulk import of Notion content. > > I'd buy Guru again if I were starting an internal knowlkedge base all over again. In a heartbeat. ----- ### "Guru is an amazing tool for all enablement support" — 5.0/5 > **Ness** | *14 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The Guru Analytics feature allows us to understand what content is most relevant, understand behaviours of teams who do look for guru support and at what time in any project roll-out. > > **Cons**: If I had to name one it would be the manual adding of people to a collection, it would be great if everyone was added so they can be collaborators. > > Guru has really supported me in my role of enablement with the team. Helping me to crete precise content and have a user request for the guru card at a time when its needed in their enablement search. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.il/software/145390/guru?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/145390/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data