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Manager SE
What Is Manager SE?
Manager SE is a shop management software that helps simplify and organize all automotive repair tasks, including writing accurate estimates and ordering parts, tracking business results with integrated reports, and text messaging customers. Key features include digital parts catalogs for simplified ordering, reports for tracking revenue and sales, and contactless payment options.
Who Uses Manager SE?
Designed for repair professionals (owner/managers, service writers) in independent repair shops, service stations, automobile dealerships, educational institutions, automotive companies, and more.
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Reviews of Manager SE
EXCELLENT PRODUCT, GREAT CUSTOMER SERVICE
Pros:
I'VE BEEN USING THIS SOFTWARE FOR 17 YEARS AND WOULD NOT USE ANOTHER PROGRAM TO MANAGE MY AUTO REPAIR BUSINESS. THE CUSTOMER SERVICE IS GREAT, I'VE NEVER HAD AN ISSUE THAT 1 PHONE CALL DID NOT RESOLVE. YOU WILL NOT BE DISAPPOINTED.
Cons:
SOME OF THE REPAIR PROCEDURES ARE A LITTLE VAGUE, BUT A GOOD TECHNICIAN CAN ALWAYS FILL IN THE GAPS ON THE REPAIR.
mitchelle manager the best choice for the middle ground
Comments: postive. its vendor integration makes parts sourcing and ordering effortless
Pros:
fairly easy to use and navigate, diagnostics is pretty good. middle ground between alldata and identifix
Cons:
when compared to its main competetors it is a middle ground solution the best of both worlds i guess.
Mitchell 1 Response
9 months ago
Thank you for sharing your feedback and experience with Mitchell 1's ManagerSE shop management system. We appreciate your positive comments about its ease of use and navigation, as well as the effectiveness of its diagnostics. It's great to hear that you find it to be the perfect middle ground your shop needs! Many others also find our vendor integration for parts sourcing and ordering to be a favorite feature, making the process effortless for you. Thank you for choosing ManagerSE and for providing insights into why you switched from other management software. If there's anything else we can assist you with, please let us know. - Mitchell 1 Team In your shop, at your side
Easy to use and efficient
Pros:
The ability to write repair estimates, look up labor times and parts costs all from one program
Cons:
Nothing really, it’s a really complete program
Solid Product
Comments: Mitchell is a well rounded program that is efficient to use after you learn some of its intricacies. It was a decent product that served us well. While it does not offer the features that many of the most up to date shops need, it does well for many.
Pros:
Very capable shop management software that includes many amenities.
Cons:
Software is dated and does not offer many of the latest options that make customer communication and presentation in the current century. Many of the settings need to accessed through different menus. It can be complicated to understand how to change some of the settings.
Great Software just a little pricey
Comments: Love all the features. Has email and text options which are great for reminding customers of appointments and service records.
Pros:
Love that is has labor hours and part lookups to correctly price the job. Saves lots of customers information. Easy to use.
Cons:
Costly program that in end needs to be put onto the customer. Small businesses need all the help they can get.
