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What Is Zoom Workplace?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

Who Uses Zoom Workplace?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

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Reviews of Zoom Workplace

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Madalina
Madalina
CEO in US
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Click & Join

5.0 last month New

Comments: Started using Zoom before Covid, and it's always been easy and seamless. We use it for internal calls, for client calls, for recurring standing meetings, and more. The AI transcripts are so helpful. We also use it occasionally for webinars. When a meeting has a Zoom link I know I can just click & join.

Pros:

Meetings are seamless with Zoom - we've never had an issue with someone not being able to join, like it often happens with Teams, Meet, and other platforms. It's simple, intuitive, and platform-agnostic.

Cons:

There's nothing I don't like. It simply works.

Nas
GRA in US
Education Management, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

User friendly

4.0 2 months ago

Pros:

Interface is intuitively easy to understand and it doesn’t take too much time open the app

Cons:

I was not sure how to speaker mood when I am presenting something. Im

Patrik
Patrik
Director in Australia
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Poor customer service

1.0 4 weeks ago New

Pros:

Video calls and phone when it works. Ease of use when it works

Cons:

Very poor customer service. Zoom phone line not reliable and not stable. Technical support unable to fix it. Don't use zoom phone ever. They could not organise beer for a BBC. This has been going on for weeks now and they can't fix it.

Elsa
Enterprise Officer in Kenya
Higher Education Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

'A Virtual Go-to For Productive Collaboration'

5.0 3 months ago

Comments: Zoom Workplace is an excellent productivity partner for staff, colleagues and people everywhere. It's time-saving, real-time and very convenient indeed.

Pros:

I like how easily it facilitates virtual productive meetings, engagement, sharing, communication and collaboration. It's among the best-in-class. Super easy-to-use, good for remote connectivity as well.

Cons:

The only drag that happens with it as per my experience is when internet connections are weak as this hinders engagement and slows productivity. My only dislike.

Fiona
Writer in UK
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Good and easy to use

5.0 2 months ago

Comments: Very good. A staple in my freelance business especially through covid.

Pros:

Everyone knows how to use it, it’s compatible with ticketed events and client calendars so really good for service based businesses.

Cons:

That it’s super expensive to do the webinar option