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Shift4Shop
What Is Shift4Shop?
Shift4Shop, formerly 3dcart, is an all-in-one eCommerce platform designed for any business. The platform provides everything you need to build, manage, and grow an online store. Unlike most eCommerce platforms, you don't need to buy additional apps, buy themes, or pay transaction fees. There is over 200 built-in features, including the ability to send newsletters, chat with your customers, run an affiliate program, offer a gift registry, utilize a powerful product review system, and many more.
Who Uses Shift4Shop?
Shift4Shop is designed for new and existing online business owners, from startups to enterprise-level companies. The feature-rich platform’s unlimited support, paired with its affordable pricing struc
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Reviews of Shift4Shop
Easy to use & great support
Comments: We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.
Pros:
The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.
Cons:
They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.
Alternatives Considered:
A great value for the money
Comments: Rather than spend the money at Shopify, you can save a lot and get a great website to sell your online products.
Pros:
When I was looking into e-commerce platforms, a friend of mine recommended 3dcart. I had never heard of them but I'm glad I checked them out. They are located in the US, have great value for money and give control to build a great website.
Cons:
If you aren't "tech" savvy, the customization is better left to a professional. Other than that, I really like the product offering and enjoy the user interface.
This was MUCH better when it was 3dcart. It's garbage now, no support, and clunky.
Comments: I was a 3dcart customer, and the customer service, when they were owners, was very good. They were helpful, responsive, and patient. Shift4Shop who purchased them, is a complete 180 degrees from that. From flippant responses to legitimate questions on chat to ticket responses that take 10-14 days, there is simply NO value for the money. They bought out 3dcart, did nothing to improve anything, increased the price, and cut the customer service aspect of things. It's a shame, it used to be a good option for a small business owner who was willing to take the time to make a great site, for not as much $$ as the big outfits. HERE IS THE KICKER: I opted to leave about 5 months into the prepaid year ($830 or so). After requesting a refund for the remaining months, they denied me, saying "it's been more than 30 days since you purchased so we can't" which is a load of bull. It is a rule THEY made up. This company feels absolutely entitled to an entire year's service without actually providing the service. I was not surprised when I was denied, and it further confirmed that I had indeed made the right choice to leave this abysmal service.
Pros:
What made 3dcart (bought by shift4shop) unique, was that there was a control for even the most minute function, allowing the user to have a tremendous amount of grasp of the overall customer experience. It was confusing at times, but that was offset by the relative ease of obtaining help from technical support when it got difficult.
Cons:
The CRM is absolutely stupid. I would get an email from a customer, sent to my email address, but in order to reply, I had to log back into the CRM screen. It was highly inconvenient, and I far prefer Shopify's version which pushes my response via email directly to the customer. I can respond in almost real time.
3dCart does E_commerse BETTER
Comments: 3dcart is one of its kind, i can always recommend this app to everyone that cares to build an online presence for their business. You will never regret using 3dcart. everything you need to sell online is on 3dcart!
Pros:
using 3dCart you have great opportunity and access to everything you need for creating a complete eCommerce website, online store and blog on a free of charge basis As an aspiring seller, you don't have to own a factory before you can begin selling products online. the dropshipping platform by 3dcart is awesome There is a top notch SEO on 3dcart that helps you optimize your website to be seen by more visitors and consequently convert more of them into paying customers within few minutes you can sign up and set up your account. then begin to customize it with the numerous tools already available on the platform to suite what you have in mind for your business
Cons:
The liability to be bear by small/upcoming seller using the drop shipping avenue could be more strictly dealt with such that the seller don't have to go through a lot of rigor to settle dispute that has to do wit orders.
Build your Professional Online Store
Comments: I have a very professional experience with 3dcart because I have designed a professional online store using 3dcart. I really love that I can customize my store according to my requirements and it's fully secure.
Pros:
3dcart allows you to build your beautiful online store. You can select your choice of payments with real-time shipping. If you want to increase your sales conversions then 3dcart is the best option for you. You can easily manage products, orders, and customers.
Cons:
I never found any problem with adding the products or managing my dashboard. Everything is easy to learn and use without any kind of issues.
