kintone

Who Uses kintone?

Trusted by the largest F500 companies, Kintone's no-code platform with granular governance empowers 'citizen developers' in SMBs and team leaders in larger orgs to centralize and streamline workflows.

What Is kintone?

Not a coder? Not a problem. Kintone's visual application builder lets you drag and drop your way to custom enterprise apps that do exactly what you need. You can start from scratch or customize a pre-built app template. Collaborate with your team to build, test, and improve your app until you find your perfect workflow process.

kintone Details

Kintone

https://www.kintone.com/

Founded 2011

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Starting price

US$24.00/month
US$10.00/month
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US$65.00/month

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kintone Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.6
Customer Service Software 4.7
Features 4.5
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Philipp S.
Head of Finance and Administration
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/04/2018

"Great software which allows to quickly optimize analog processes. Fits small and large organization"

Pros: Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons: The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Vendor Response

by kintone on 01/05/2018

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email [email protected]

  • Reviewer Source 
  • Reviewed on 23/04/2018
Tara J.
Executive Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/05/2020

"Takes the Stress Out"

Comments: I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Pros: I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Cons: I wish it were a bit more flexible in regards to searching for information.

Vendor Response

by Kintone on 20/08/2020

Hello Tara,

Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone.

Searching Data: https://get.kintone.help/k/en/user/search/search_details.html

Please don't hesitate to reach out if you ever have any questions. We're happy to help!

Best,
Marie
Kintone Customer Success

  • Reviewer Source 
  • Reviewed on 19/05/2020
James C.
I.T Analyst
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 20/08/2019

"New I.T Analyst using Kintone for about 6 months now"

Comments: I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

Pros: I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Cons: Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Vendor Response

by Kintone on 23/08/2019

Hi James,

Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail.

There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL.

Best,
Larissa
Kintone Customer Success

  • Reviewer Source 
  • Reviewed on 20/08/2019
Russell B.
Consultant
Information Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/05/2020

"Great Value and Easy to Use"

Comments: Great, customer support has been easy to use and the staff is very knowledgable about the product.

Pros: Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Cons: Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Vendor Response

by Kintone on 18/06/2020

Hello Russel,

Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical
assistance can be found here.

Kintone Developer Program: https://developer.kintone.io/hc/en-us

You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain!

Our team is always glad to help you if you need any further support.

Best,
Marie
Kintone Customer Success

  • Reviewer Source 
  • Reviewed on 07/05/2020
Ben C.
Project Manager
Printing, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/05/2020

"Great product!"

Comments: We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.

Pros: I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

Cons: If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

Vendor Response

by Kintone on 17/06/2020

Hello Ben,

Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product.

As you may already know, we have Kintone Developer Program for help and support on plugins and integrations.

Kintone Developer Program: https://developer.kintone.io/hc/en-us

Please don't hesitate to reach out if you ever have any questions. We're happy to help!

Best,
Marie
Kintone Customer Success

  • Reviewer Source 
  • Reviewed on 12/05/2020