Bullhorn ATS & CRM

GReat for Agencies!

Pros:

Really easy to use, great for recruiting firms/agencies

Cons:

Not great for internal recruiting, but thats what its marketed as

Bullhorn - the internal recruiter's best friend

Comments: It's changed the way we recruit. Allows us to give a really positive candidate experience because we can track our interactions to be personable.

Pros:

Easy to use, cost effective, customisable and bespoke to us. The file noting of candidate interactions, ability to easily merge profiles. It's a professional solution, so much better than the HRIS systems with their inbuilt ATS. It's billed on per user, so its very cheap. The support team are excellent.

Cons:

Rolling it out and customising was a challenge but was worth it. The mobile app with default customisation is pretty basic so needs work. Sometimes the viewing of CV's in the platform is clunky depending on the CV but still fine.

Good for basic useage

Comments: Overall it is a good CRM and probably the smoothest one that we have used

Pros:

The ease of parsing CV's and resumes saves a lot of time

Cons:

Doesn't integrate as well as we would like with some other software to make mass data integration possible

Service Issues

Comments: Bullhorn has failed to implement the onboarding process correctly. Within the first 60 days, we raised over 20 complaints. Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it. Additionally, their LinkedIn integration does not work. We are extremely dissatisfied with the service provided. We are very disappointed with the service provided. The wrong version of Bullhorn Analytics was implemented, causing discrepancies in our metrics. Despite attempts to rectify this, the issues persist. Based on our experience, I cannot recommend Bullhorn.

Pros:

Nothing much great to mention about. Except the Brand.

Cons:

LinkedIn integration does not work. Bullhorn Analytics was not implemented properly by the their vendor,

Good solid CRM

Comments: Generally good, which is why we have stayed for 3 years. Works well. Solid CRM.

Pros:

It is relatively easy to use, process thorugh the job etc works./ The system works which is better than when I sued Vincere. The help desk does repsond quickly. You have to log. Onboarding is ok - strong processes. But like any larger company it is on you. You have to watch vieos to learn the system and people supporting changes regularly so you will find your knowledge within a year will be better than people supporting you. But as I say the help team will pass you on to experienced people if the problem exists. Overall is a good system, a larger company with the usual larger company processes.

Cons:

Advertising - works but adding a job for multiple jobs can be long winded. Indexing we have had issues with, searching for candidates and not coming up, but they are on there. The biggest issue is Bullhorn partners, very expensive and not al that great.Be wary for all CRMs and Bullhorn when they repsond with yes we have a partner that can do that, for example text messaging. Creating a branded Cv should be easier. Parsing could be better. There answer is we have a partner. Some of this you expect the CRM to do, at the end of the day what are you paying for, if the answer is we have a partner.