FreshBooks

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

FreshBooks Details

FreshBooks

http://www.freshbooks.com

Founded 2004

FreshBooks video
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FreshBooks pricing overview

FreshBooks has a free version and offers a free trial. FreshBooks paid version starts at US$6.00/month.


Starting Price

US$6.00/month

Free Version

Yes

Free Trial

Yes

FreshBooks deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

FreshBooks Features

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For Government
  • Fund Accounting Software
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management Software
  • Payroll Management
  • Project Accounting Software
  • Project Management Software
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management Software
  • Third Party Integrations
  • Workflow Management Software

View full list of Accounting Software

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  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Customizable Reports
  • Data Extraction Software
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Duplicate Payment Alert
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  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Fraud Detection
  • General Ledger
  • Inventory Management Software
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • PO Reconciliation
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Payments
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Vendor Management Software
  • Workflow Management Software

View full list of Accounts Payable Software

  • ACH Payment Processing
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Collections Management
  • Contact Database
  • Credit Card Processing
  • Customer Statements
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management Software
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Forecasting
  • General Ledger
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Online Payments
  • Order Management Software
  • Overpayment Processing
  • Partial Payments
  • Profit/Loss Statement
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Receivables Ledger
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Third Party Integrations
  • Workflow Management Software

View full list of Accounts Receivable Software

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customizable Branding
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Document Management Software
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management Software
  • Estimating
  • Expense Tracking
  • Financial Management Software
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing Software
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management Software

View full list of Billing and Invoicing Software

  • API
  • Accounting Integration
  • Accounting Software
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  • Activity Dashboard
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  • Bid Management
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  • Budget Control
  • Budgeting/Forecasting
  • Cash Management
  • Construction Breakdowns
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  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Equipment Tracking
  • Estimating
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  • Forecasting
  • General Ledger
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  • Mobile Access
  • Multi-Currency
  • Multiple Projects
  • Overrun Reporting
  • Payroll Management
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  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Subcontractor Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management

View full list of Construction Accounting Software

  • API
  • Account Reconciliation
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  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Budgeting/Forecasting
  • Categorization/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Policy Management Software
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Single Sign On Software
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management Software

View full list of Expense Management Software

  • API
  • Accounting Integration
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  • Bank Reconciliation
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  • Cash Flow Management
  • Cash Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Currency Management
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization Software
  • Electronic Payments
  • Financial Analysis
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • Forecasting
  • General Ledger
  • Investment Management Software
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Planning Tools
  • Project Management Software
  • Project Time Tracking
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Revenue Recognition
  • Risk Management Software
  • Tax Management Software
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Visual Analytics
  • Workflow Management Software

View full list of Financial Management Software

  • "What If" Scenarios
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  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Cash Flow Management
  • Cash Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization Software
  • ERP
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Planning Tools
  • Profit/Loss Statement
  • Projections
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Scenario Planning
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management Software

View full list of Financial Reporting Software

  • API
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  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Case Management Software
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  • Collaboration Tools
  • Contact Database
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  • Customer Database
  • Customizable Fields
  • Customizable Reports
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  • Document Management Software
  • Document Storage
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  • Expense Tracking
  • Financial Management Software
  • General Ledger
  • Invoice Management
  • Invoice Processing
  • Project Time Tracking
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • SSL Security
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  • Time & Expense Tracking
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View full list of Legal Billing Software

  • ACH Payment Processing
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  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
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  • CRM Software
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Order Management Software
  • PCI Compliance Software
  • Payment Processing Software
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management Software
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management Software
  • Third Party Integrations
  • Transaction History

View full list of Recurring Billing Software

  • ACH Payment Processing
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  • Cancellation Management
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Profiles
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization Software
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Enrollments/Onboarding
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Multi-Language
  • Order Management Software
  • Product Catalog
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Revenue Management Software
  • Revenue Recognition
  • Sales Tax Management
  • Search/Filter
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  • Subscription Plan Management
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  • Tax Management Software
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics

View full list of Subscription Management Software

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  • Approval Process Control
  • Attendance Management
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  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Calendar Management
  • Clock In / Out
  • Customizable Reports
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
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  • Invoice Management
  • Leave Tracking
  • Mobile Time Tracking
  • Monitoring
  • Multiple Billing Rates
  • Offline Time Tracking
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  • Payroll Management
  • Project Management Software
  • Project Time Tracking
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  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sick Leave Tracking
  • Summary Reports
  • Task Management Software
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management Software

View full list of Time Tracking Software

  • API
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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking Software
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Employee Management
  • Estimating
  • Expense Tracking
  • Invoice Management
  • Leave Tracking
  • Mobile App
  • Multi-Currency
  • Payroll Management
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Summary Reports
  • Task Management Software
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
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  • Timer
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FreshBooks Alternatives

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FreshBooks Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service Software 4.4
Features 4.3
Value for Money 4.3

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Share your experiences with other software buyers.

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Randal W.
Managing Partner
Computer & Network Security, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2021

"Simple, yet powerful cloud based invoicing with project management"

Comments: We still love Freshbooks for our day to day use. We use the totals and tax reports for our accountant who use another product to do the "real" accounting. We use this for billing and the clients love it.

Pros: When we were small, we would use Freshbooks exclusively for invoicing (recurring is a life saver) and project management for invoicing our time. We love the payment reminders (30, 60, 90 days)

Cons: Ticketing system was poor, so we use another program that will sync with Freshbooks.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 11/03/2021
Nazmul H.
SEO
Media Production, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/11/2020

"Best Project Management for Small Business"

Comments: If you ask me for a rating, I would give 8 out of 10. With a huge amount of features like invoicing, Client Portal, Contact Management, Expense Tracking, Project Management make your business easy to manage. For people who are trying to start a new business, I would recommend the FreshBooks at first.

Pros: FreshBooks is very easy to use and has so many features that help you manage your business in a short time. They have excellent customer services. The most fascinating thing about FreshBooks is it has also mobile app and the UI design is so eye-catching. They create attractive invoices for clients. Another coolest feature of FreshBooks is "Proposal". This feature allows you to show the work and writing space and attach your customize pictures.

Cons: Although you can hardly find cons in FreshBooks. But sometimes something grabs notice. I think the least likable thing about FreshBooks is limiting users. Only one user can use FreshBooks. And the other one is the price. I think as a small business management tool, it is a little expensive than others.

  • Reviewer Source 
  • Reviewed on 06/11/2020
Steve S.
Owner
51-200 Employees
  • Overall Rating
    3 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 24/02/2015

"Not for everyone, or even most..."

Comments: I've been using Freshbooks for the last couple of years, and at first it was a breath of fresh air after getting away from Quickbooks (both online and desktop version prior to that). If you don't have a proficiency for accounting, systems like Freshbooks are great, so I enjoyed the simplicity of it. The problem is - it's just way too simple and there are some major gaps in functionality. Additionally, it's a stagnant system. Very little improvements or features were tweaked or added in the system during the entire time I used it which is pretty unusual for a web based service. Freshbooks shouldn't even call themselves accounting, because their forte really is in time tracking and invoicing. I now use Freeagent and wish I'd switched sooner. If you don't care about tracking profit margins on projects or really tracking expenses accurately at all, then Freshbooks might work for you.

Pros: Freshbooks gets plenty right. Tracking billable time against customers or customer projects is a breeze, and their invoicing and methods for collecting payments is really hard to beat. Plus, they integrate with so many other services, it makes it really easy to get addicted to. The things I love most - and the main reasons I'm glad that I left Quickbooks for Freshbooks is: Automated invoice reminders, which are totally flexible. This alone saved me a lot of time chasing down late payers. Your customers get a really nice interface for viewing all their invoices online - although I will say I think I only have one or two clients who ever even used the client portal for doing that. Most of them just go to their email to retrieve the links for invoices or statements, but it is still a really nice feature.

Cons: No connections to your banking / credit card accounts. You can do this with expenses to some extent, but it's just awful to work with, when compared to Quickbooks, Xero, FreeAgent - pretty much anyone else. In order to use Freshbooks, you have to have some other software or service for managing the accounting aspects of your business. This ended up being a bad thing for me. I like having it all connected, and there are plenty of great alternatives for that, and some even charge less than Freshbooks. My reasons for leaving Freshbooks? Freshbooks is downright awful at expenses... You can't record non-billable expenses against a customer or project. If you want to record the expense without billing the customer for it, you cannot assign it to the customer or project. No easy way around that without messing up your accounting records. And with expenses that you DO want to rebill the customer for, there's no easy, intuitive way to handle marking up those expenses for goods or services to make a profit on. In order to do that, you must first add the expenses to the customer invoice, and then modify each line item expense amount up to the amount you want the customer to pay. You cannot record bills as you receive them your vendors. Say for example, you get an invoice from a programmer who did work for you on 4 different projects in a given time period. Most vendors will just send you an itemized invoice with all the billable time across the various projects. Well, you can't record it that way in Freshbooks. Each line item on your bill must be entered into freshbooks one line item at a time, and you cannot correlate them easily to know that they are all part of one bill/invoice. Freshbooks also can't help you with managing when your bills are due. That's accounting, which Freshbooks doesn't do. Freshbooks solutions to their shortcomings with expenses is all handled with hacks and workarounds for how their system is currently built. They are not easy or intuitive and they also throw things off with your accounting reports.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 24/02/2015
Garrick M.
Owner
Law Practice, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2021

"A Game Changer"

Comments: I found it to be incredible it does what I need it to do, better than anyone else.

Pros: I use this to bill clients, send invoices, and to track time. This tool is incredible for how I use it. It does everything better than I could dream or need it to perform.

Cons: I pay for everything else, I might find a need to use it one day, but for me: the software is perfect.

  • Reviewer Source 
  • Reviewed on 10/04/2021
Jason F.
Partner
Design, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/04/2021

"Freshbooks: Accounting software for creatives"

Comments: Freshbooks has afforded us the ability to handle day-to-day bookkeeping without having to pay an accountant. We're able to manage most of our financial tasks ourselves which saves us a lot of money over the course of the year. Now we only need our accountant for year-end taxes.

Pros: Freshbooks was easy to learn and implement in our office to help with bookkeeping. As a designer, my least favorite thing to do was the business side of things, but Freshbooks made the process so much easier that I don't dread it anymore. We can bill clients, pay vendors, track project profits, and more all from one place.

Cons: Learning how to use the software from a non-accounting background can be a bit of a challenge, but once we were able to figure everything out it made the process a lot easier. I do wish that more than one user could use the program at the middle tier without having to pay extra.

  • Reviewer Source 
  • Reviewed on 29/04/2021