Housecall Pro

Housecall Pro review

Comments: Good overall experience with the product.

Pros:

The way it helps managing personal and keeping track of them.

Cons:

Some of the features are not needed. Other than that okay.

house call pro for pros

Comments: It was well. it made us look like we were very professional early on in our company

Pros:

how it keeps all your jobs lined out for you

Cons:

the way it would connect to quick books

used to be good

Comments: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Pros:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Cons:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Decent program

Comments: Good program, but too pricey for what they offer

Pros:

The ease of scheduling in the program and the ability to customize

Cons:

Pricing wise it is too Much for our company

Would Recommend

Comments: Excellent, I would recommend this product. It's changed my small business.

Pros:

The billing systems makes it easy to see who has paid and who is past due.

Cons:

The don't like the credit card fees to accept payments

Terrible experience

Comments: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Pros:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Cons:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Should have stayed with Quickbooks

Comments: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Pros:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Cons:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

False Advertising

Comments: I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!

Pros:

They have good sales people who do not know the limitations of what they are selling.

Cons:

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

Housecall Pro is a winner

Comments: Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Pros:

Feel like this product was designed just for us.

Cons:

A little challenging to implement at first.

Housecall pro activist

Comments: Everything has been great I have found it very helpful

Pros:

The ease of integration that it brings by combing so many of my company's needs to one platform

Cons:

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Housecall Pro Does it All!

Comments: Houscall Pro is one of the top scheduling software options out there!

Pros:

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Cons:

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

overrated software

Comments: this was a huge waste of time and cost us time and money, when doing nothing would have been better

Pros:

auto populated address in customer window

Cons:

every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game

Not The Best For The Price

Comments: Had useful features and scheduling but ultimately fell short of expectations

Pros:

It’s intuitive design and layout are easy on the eyes and pretty self explanatory

Cons:

Spam with phone calls from a salesman every day until he subscribe to their service

Worst sales team - 0 responsibility

Comments: Sales team doesn't do what they proposed.

Pros:

I used to work with Housecall Pro before, decent product.

Cons:

3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.

Housecall Pro for Professionals

Pros:

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

Cons:

Nothing to dislike here! Housecall Pro is an excellent software program.

Great management system!

Pros:

One of the most well oiled FSM machines on the market.

Cons:

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

Review of Housecall Pro

Pros:

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

Cons:

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.

Review

Pros:

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Cons:

I really find no issues using HouseCall Pro.

Something to consider

Comments: I initially really liked the product but as I started using the app and features I noticed that a lot of options that my business needed were just not available. I would suggest making different options available based on the type of business.

Pros:

The app is very easy to use. It is quite intuitive and makes tasks easier to manage.

Cons:

This app is geared toward businesses that are in a specific niche. Like Handyman services and the like but for my business it was not a good fit.

The definitive solution to manage my service business efficiently.

Comments: It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so.

Pros:

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

Cons:

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

The essential tool for my home service business.

Comments: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

Pros:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Cons:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Satisfied Customer

Comments: Housecall Pro simplifies organization of my current work orders

Pros:

I like everything about Housecall Pro diversified options.

Cons:

I like everything about Housecall Pro diversified options.

I can now focus on my clients without worrying about scheduling thanks to Housecall Pro

Pros:

The ability to track and manage my schedule from anywhere, thanks to the mobile app, has been a game-changer. Cant reccommend enough

Cons:

I'd appreciate more in depth reporting to gain insights into appointment data, such as appointment durations

Field Service management App

Comments: It has all the best features for a home service business in one and it also has access to the Housecall consumer booking app.

Pros:

It has good features like Job Scheduling with a GPS tracking system, payment processing, automated receipts and invoice etc.

Cons:

There is no chance to use HCP to create contacts that are legally binding.

Schedule with a Housecall with a Pro

Comments: Very friendly user and has multiple functions

Pros:

The integrated system connecting employees with customers

Cons:

needed more than the two-week trial to navigate everything.