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What Is OfficeRnD Flex?

OfficeRnD Flex is the ultimate platform for flex space operators. It helps them automate administrative processes such as billing, meeting room bookings, and more. It also allows them to make data-driven decisions about their business with reports and analytics functionality. OfficeRnD Flex comes both as a web platform and a suite of customer-facing mobile apps that help operators provide the best digital experience to their members and visitors.

Who Uses OfficeRnD Flex?

Flex space operators, coworking operators, landlords, and property managers

OfficeRnD Flex Software - White label customer-facing apps
OfficeRnD Flex Software - Beautiful dashboards with key data and reports
OfficeRnD Flex Software - Easy to use mobile apps
OfficeRnD Flex Software - Reports and analytics for data-driven decision-making

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Reviews of OfficeRnD Flex

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.6
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
20%
2
3%
1
3%
Amber Rose
Amber Rose
Community Manager in US
Verified LinkedIn User
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best coworking software for user and space

5.0 4 years ago

Comments: Without OfficeRnd, I'd have to have multiple subscriptions to do the basic tasks in my business, but I have found that I can use this one subscription well and have my needs met.

Pros:

I like that this software is easy to use from the user's perspective and the business' perspective. I was a user of this software for years when I was a member of coworking spaces. I saw how easy it was to change my profile, create appointments, and update credit card info. Now that my business uses it, I love that it keeps all of my data in one location so I don't have to have multiple subscriptions to keep my business running.

Cons:

I wish there were an option for discount codes for meeting rooms. I'd love to run a special for new members and have them input a trackable discount code, but this functionality don't exist yet.

OfficeRnD Response

4 years ago

Hey Amber, thanks for sharing your experience with the product. It's amazing that you've used the product both as a member and a Community Manager! :) Regarding the discounts for meeting rooms, there are some options to make this work. But we'd need more context to let you know how/if you can set this depending on the specific case. Please, feel free to reach out to [email protected] with more details on the case and we'll do our best to help you.

Ben
Co-Founder & CEO in Spain
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Tech to help your grow your coworking business

5.0 4 years ago

Pros:

When we started out coworking space The Living Room Coworking in Málaga, we've been using spreadsheets, a separate invoicing system (after using spreadsheets for this too) and loads of other tools separately. At some point, kind of from about 50 coworking members onwards, things became hard to manage and we spent more time in on- and offboarding members, rather than spending time with our community. Rolling out OfficeRnD was a life changing experience that helped us to cut down admin work to a fraction of the time we used to spend and allowed us to grow into a second location managing more than 120 members across 2 locations. We achieved this by leveraging the strong integration OfficeRnD offers to numerous other systems via Zapier. With more than 20 active Zaps we automate more than 700 different tasks every month including contract signature, calendar management, user on- and offboarding, email campaigns, and much more.

Cons:

If I really had to find something negative, I'd probably say the pricing of the white label mobile app. €100 per month seems excessive for white-labeling the out of the box mobile app, when our overall platform cost is less than that additional cost for the white-label mobile app.

OfficeRnD Response

4 years ago

Hey Ben, thank you for leaving a review of OfficeRnD!

Cheryl
CEO in US
Commercial Real Estate Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Buyer Beware

1.0 5 years ago

Comments: Office RnD is not a good solution to coworking space management software. I signed on with their service nearly a year ago and was faced with problems from the start. Problems are expected in software, however, when the customer service and support requests are not there, it makes it a bad experience. Support was often unresponsive even during critical issues. The software is clunky and difficult to navigate. There was never a moment I didn't have an issue with the program. The update pushes would cause more problems than they would fix.

Pros:

I liked the promises made by this softwared to automate administrative tasks. I liked what appeared to be easy integration with other tools. I liked the ability to provide a members portal for my customers where they could view bookings, invoices, and events.

Cons:

Their site is not mobile friendly. Even the mobile app encounters errors when customers attempt to make purchases or reservations. When integrating with the KISI door lock system, the Office RnD system has been known to grant access to canceled bookings and most recently they granted access to everyone who had an "expired or used" day pass and the only way to stop these customers from receiving access was to go through and delete the day passes. The iron wifi integration does not work properly and did not allow members in Office RnD to log into the wifi. The QuickBooks integration has problems with syncing the transactions and sales tax To cancel a paid booking you must go through a 5 step process to remove it from the calendar. First you must go into the invoice and detach the lines from the invoice, then you can go into the calendar and cancel the booking, then you must go into your payment portal to refund the money, then you need to come back to Office RnD and issue a refund on the invoice. When I submitted support requests for this issues, it was often 2-3 days later before I would receive a response.

OfficeRnD Response

5 years ago

Cheryl, Thank you for your honest opinion. We recognize the issues you mention. It makes a huge difference for us to receive feedback especially on what doesn't work well as this validates where we should put more effort. We're already working on a new mobile app that will provide a better UX and more functionality. The first bits will be ready in Q1 2020. Your feedback about the integrations is helping us to make them better. We've already made progress and we're continuing the effort on the Kisi fixes you requested. We also decided to invest significant resources in 2020 in building a stronger world-wide team of customer specialists and developers, so we can assure better response times and faster resolution of reported bugs. We are sorry that we didn't meet your expectations, but we want to thank you that you were our customer and you gave us a chance! We took your feedback to heart and we'll continue working hard to constantly improve our product and services.

Maddie
Operations Director in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic Software for Coworking Space Management

5.0 4 years ago

Comments: Overall I love the software and it is a great system. It saves me so much time and effort, which is awesome for my busy schedule.

Pros:

Very easy to integrate this software with existing platforms such as QuickBooks or Google Calendar. I also enjoy how easy it is to log into the system and add members, companies, and payment information. I find the integrations and ease of use to be incredibly helpful. This software makes it easy and fast for me—the director of operations—to add, sync, and manage coworking members. Overall, Office RnD saves my coworkers and I a lot of time that we can now use to directly communicate with our community more.

Cons:

I wish the Office RnD rooms app was available for android platforms as well. It is easy to use on apple devices, but I have really struggled with getting it to work on android and amazon Fire tablet platforms. I also really wish that customers could enter discount codes themselves instead of my staff having to manually add it to their membership via admin view. It’s frustrating that I cannot promote a discounted rate with a code and just have the customers input the code. It takes more time for me to set them up with a discount code than is necessary.

Saad
Co-founder/Head of Operations in Pakistan
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Seamless Multi-location Management for Coworking Business

5.0 4 years ago

Comments: Our overall experience with officeRnD has been great. The support team is good and they respond quickly for all queries. They have regularly been improving the product to remove glitches and add new features. So overall the great team behind it and a well thought out product make this software a best choice for all coworking spaces.

Pros:

When I was comparing this software with the other available options in the market, none of the software looked as mature as officeRnD. Its UI was the best among the available software. Plus the software provided a lot of customization options while setting up our space on it. We could structure the business any way we wanted to use this software.

Cons:

This software lacked the integrations for mikrotik/unify hardware that most coworking spaces use for internet management. Would love those features if they become available.

OfficeRnD Response

4 years ago

Thank you for sharing your thoughts on the platform, Saad! We appreciate your honest opinion.