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What Is Onspring?

Onspring helps you stay organized, work efficiently, align with the IIA standards and focus on what matters. Through our cloud-based internal audit software, you can align audit plans with your organization's most significant risks and objectives. Manage workpapers, findings, review notes and milestones through user-friendly dashboards. Coordinate with process owners, management and other assurance functions, and report audit status and results in real-time.

Who Uses Onspring?

Onspring is a GRC platform designed for enterprises, government agencies, risk management professionals, internal audit professionals, and more.

Onspring Software - Audit Management Dashboard in Onspring Audit Software
Onspring Software - Control Program Monitoring Dashboard in Onspring Audit Software
Onspring Software - Audit Issue Monitoring Dashboard in Onspring Audit Software
Onspring Software - Drill directly into data in Charts to activate tasks in Onspring Audit Software
Onspring Software - Adding Controls in Onspring Audit Software

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Reviews of Onspring

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
5.0
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
13%
3
2%
Michelle
Michelle
Vendor Manager in US
Verified LinkedIn User
Insurance Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great tool and easy to use

5.0 5 years ago

Comments: OnSpring has allowed us to manage projects, contracts, and vendors in a whole new way. No longer are items stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall.

Pros:

OnSpring is honestly THE easiest software to use. Right from the start the layout is appealing and not overwhelming at all. Without any formal training, a user can quickly figure out how to use it and be up and working in no time.

Cons:

At this point, I cannot think of a downside to the software. Everything we have needed OnSpring to do, it does!

Onspring Response

4 years ago

Thank you for providing such a great review of Onspring! We are glad to hear the software platform has been so beneficial for your organization. And, we're just as delighted to hear about your positive experience with our team. We appreciate your partnership with us and always, your feedback.

Jennifer
Cybersecurity Analyst in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Cybersecurity GRC Review of Onspring

5.0 4 months ago

Comments: Onspring has been super easy to work with and learn as a new Onspring user. My prior company utilized a different platform and I came in right as we rolled Onspring out and it was very user friendly and easy to learn.

Pros:

I love the customization and automation that Onspring has allowed.

Cons:

The selected API for Black Kite. I love the integration but would love to see different information being pulled. We currently have an enhancement request out with the wish list. Examples: RSI, DBI information and the ability to pull in focus tags.

Onspring Response

4 months ago

Hi Jennifer! Thank you for your kind review. And, I am happy to see your notes on customization and the integration with Black Kite. It looks like you already submitted a product request so thank you for the thoughtful feedback!

Michael
Michael
US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

I'm an internal auditor, daily user

3.0 7 years ago

Pros:

It's a good way to organize and retrieve audit workpapers. Multiple controls can be assigned to a single risk, so it's easy to build a usable risk library.

Cons:

There is a bit of a learning curve for new users, can be difficult to configure for individual needs. The stock software is very basic

Onspring Response

7 years ago

One of the primary features of our product is how easy it is to configure for individual needs. Please reach out to our support team, who is always here to help.

Scott
Sr. Risk Engineer in US
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Onspring, there is no other way.

5.0 4 months ago

Comments: Excellent service and reliability. Consistent and customer driven. Onspring wants to know how to make improvements based on what the customer needs.

Pros:

The flexibility and customizable features to match your companies priorities and strategy.

Cons:

If you are not properly trained, you can get carried away and over engineer the product and do too much. Keep it simple at first.

Onspring Response

4 months ago

Thank you Scott for your thoughtful review. And yes, your advice on keeping it simple to start is spot-on.

Megan
Sr. Cloud Security Analyst in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Onspring - Deploy with ease, results will please

5.0 4 months ago

Comments: We have a wonderful relationship with our Onspring team and have successfully deployed over 10+ business processes within Onspring. All go-lives have been successful and we continue to mature and grow these processes to add in more automation and benefits to the teams utilizing Onspring.

Pros:

I love how it is easy to learn, and the no-code build style makes it easy for anyone to become an Admin and start creating customized applications for their own processes.

Cons:

I would appreciate a bit more out of the box API integrations. Another thing I would like it having the ability to always have access to a trial/sandbox environment to see the applications out of the box without having to have them in my real Dev/Test/Prod environments.

Onspring Response

4 months ago

Hi Megan! Thank you so much for the fantastic review. And - on integrations - we can build almost anything you can dream up so let us know what you are seeking and we can assist (and I hear you on out-of-the-box as well). I so appreciate you as a client and your partnership!

Jonathan
Sr. Program Manager in US
Utilities, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

TVA Onspring Review for GRC supporting NERC Compliance.

5.0 4 months ago

Comments: Lots of custom configuration and app building.

Pros:

Configurability of the system and the help documentation. Admin training is very useful for learning the system.

Cons:

Inability to get audits on report configurations. Inability to transfer configurations for reports between private users.

Onspring Response

4 months ago

Hello Jonathan - Thank you for the very positive review. We sure do appreciate it (and yes, we think our training is pretty comprehensive). Please submit a product request for anything you feel is lacking in our Community and thank you again!

malika
Data Analyst in US
Education Management, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Springsational and Springamazing

5.0 4 months ago

Comments: Great experience .It provides effective solutions for compliance, risk rating

Pros:

I appreciate the flexibility and customization options . I can build various apps to meet my team's need

Cons:

dashboard limitations. No connection to Teams

Onspring Response

4 months ago

Malika - I think you just created a few new words with our name - I love springsational and springamazing! Please do submit a product request via the Community for anything that you feel might help you do your role more effectively. And, I'm grateful you've had a great experience. Thank you!

Olivia
Compliance Specialist in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

10000/10 Stars for Onspring

5.0 4 months ago

Comments: We have been using the platform for about 2 years now and have had wonderful experiences overall. The employees are truly amazing and always willing to help, we are able to update and correct things as we need, and our company has had very positive feedback.

Pros:

The ability to customize and change whatever we need, as we need it.

Cons:

I can't use it for everything in my life - I could organize everything.

Onspring Response

4 months ago

Olivia - I loved meeting you at our user conference and thank you for the kind review. I wish I could use Onspring for everything in my life too. Thank you again!

Jim
VP Project Management in US
Financial Services Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great GRC Solution

5.0 10 months ago

Comments: Our experience with Onspring has been positive, and it is effectively meeting our company’s needs.

Pros:

The pre-built solutions encompass a substantial portion of our requirements, necessitation only minor customization to align with our specific needs.

Cons:

We are currently facing challenges in ensuring that users have the optimal level of access to the solution.

Onspring Response

10 months ago

Jim thank you for taking the time to leave a review of your Onspring experience - we truly appreciate it.

Brianna
Cybersecurity Analyst in US
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

OnSpring Review

4.0 4 months ago

Pros:

The flexibility that allows us users to bring our visions to life. We really like how we can design specifically what we are looking for. We recently used OnSpring for our CMMC self assessments for the first time, and it has shown to be way better and faster on our end. The community is also amazing!

Cons:

During our CMMC self assessments, we require practice owners to submit evidence, which are primarily screenshots. in order to view these, we have to download those images instead of it popping up in OnSpring.

Onspring Response

4 months ago

Brianna - Thank you for this fantastic review! I also enjoyed meeting you in-person at our user conference. Please submit a product request in the Community for the feature for the self assessments and we will take a look at it. Thank you again for being a loyal client!

Olivia
Vendor Manager in Canada
Insurance Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Onspring Review: Olivia Blackburn

5.0 2 years ago

Comments: I love using Onspring. Our consultants (Tutela) are great, and very knowledgeable. The Onspring essentials training has helped for me to do development work on my own.

Pros:

The ability to customize the software on your own in whichever way you need it to work for your organization.

Cons:

esignature platform is currently missing.

Onspring Response

2 years ago

Thank you for leaving a review of Onspring, Olivia! And we appreciate your input on the esignature functionality; we have that in the works for 2024 features!

Teddy
IT GRC Advisor in US
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Using Onspring

5.0 4 years ago

Comments: We have all of our material processes in Onspring. It provides management with a single dashboard for visibility.

Pros:

Ease of configuration; very low learning curve, end user adaptability; help section

Cons:

There is not anything that I dislike about Onspring. If possible, I would use it for personal items as well.

Onspring Response

4 years ago

Thanks for sharing your feedback with others! We really appreciate you taking the time to let others know about your experience using Onspring.

Sandrya
Information Security Analyst III in US
Insurance Software, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Onspring has been excellent so far.

5.0 4 months ago

Comments: I have been using the Onspring platform for almost a year - support has been excellent and I've been satisfied with my overall experience thus far.

Pros:

Onspring is easily customizable and you can scale up or down very quickly.

Cons:

It can be a little overwhelming to get started - preplanning is key.

Onspring Response

4 months ago

Thank you for taking the time to write such a positive review. We love hearing that your experience has been excellent to date. Thank you again!

Katelyn
VP Internal Audit in US
Entertainment, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Wow! Onspring is Great & My Team has never been more efficient!

5.0 last year

Pros:

Onspring is a flexible product with tons of use cases - it has increased the efficiency and effectiveness of my team!

Cons:

Formatting for reports and charts could definitely be improved

Onspring Response

last year

Katelyn - Thank you so much for this awesome review of Onspring! We love having you and your team in our Onspring community!

Velma
Information Security Manager in US
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Onspring is great

5.0 last year

Pros:

The flexibility and power to do almost anything I want!

Cons:

Version history is somewhat difficult to use - I hope they will improve this feature to make it easier to specific who updated the specifici field and when they did.

Onspring Response

last year

Thank you so much for taking the time to post a review about your Onspring experience, Velma! We really appreciate it. And the product team now has your input on the version history feedback.

Suzy
Sr. Systems Analyst in US
Gambling & Casinos, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Onspring is a great choice for GRC software choice

5.0 last year

Comments: Experience has been great, automating things that were previously done via spreadsheets and email.

Pros:

SaaS. Easily configurable. OOB apps require little customizations.

Cons:

Would like more out-of-the-box API's. The Portal is definitely an improvement for the user experience.

Onspring Response

last year

Suzy - Thank you so much for taking the time to leave a review of Onspring. We're glad you are having a good experience with the platform. Our product team is prioritizing integrations over the next 18 months, so expect big announcements soon!

Mindi
Software Engineer in US
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Onspring is great!

5.0 last year

Pros:

I love that investing a little time can fully/mostly automate process that previously used valuable associate time.

Cons:

You have to know what you don't know to find training.

Onspring Response

last year

Mindi - Thank you for sharing your experience of Onspring. And thank you for expanding a bit on your learning/training experience, this is helpful for our Learning Services and Customer Success teams.

James
CISO & DPO in US
Food & Beverages, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly customizable BPA and GRC tool

5.0 3 years ago

Comments: I brought Onspring to three companies to help me start NIST CSF, RMF, and SCRM and NIST privacy programs from scratch. At one company, I used it to satisfy GDPR data requests. This platform, for me, is the best balance of customization and built-in capability.

Pros:

The Onspring user interface is remarkably easy to intuit. The admin interface is also easy to navigate. Built-in apps require little customization. Original functionality is straightforward to design. Security controls (including retention) is perfect. Most importantly, the distance between licensing it and using it is very short, depending on your use case. For traditional GRC functions, you can get started almost as soon as your tenant is provisioned.

Cons:

I feel that there is more "measurement" than "metrics" DEFAULT capability in Onspring. For instance, it can count the number of incidents you have each month, but it can't easily give you a single trending value (thumbs up or thumbs down, for instance) based on those measurements. The process to add values to lists is cumbersome when needing to add large amounts of data.

Onspring Response

3 years ago

James - We truly appreciate you taking the time to leave this thorough review of Onspring. And thank you for providing the input on the measurement vs. metrics. Our Product team is working on a direction to incorporate more robust business intelligence methods into our platform, so I'll keep you posted on what shakes out of this discovery and development plan.

Nishanth
Principal Security Architect
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The nuts and bolts of GRC program

4.0 3 years ago

Comments: Excellent

Pros:

When we wanted to build a foundation for our GRC program, we wanted to align it with a strong technology platform to be pillar, after evaluating multiple platforms we went ahead with Onspring as our first choice as it enabled integration with our existing controls and processes stack The hierarchical build is a mechanism we leveraged across multiple applications and a customized dashboards helped reporting to the board easily.

Cons:

The manual intrusive work that has to be done when configuring the applications.

Onspring Response

3 years ago

Nishanth - We really appreciate you taking the time to post a review about your experience with Onspring. One of the awesome benefits of Onspring is the ability to customize the platform to fit any unique process, report or business need without using developers. Complete custom creations can take time to do them well, so I hear you on the manual work comment. That being said, we have existing templated solutions you can always start with to speed up your customization process. Please feel free to reach out to your customer success manager at any time to get a view of those templates to see if they are a good starting place for your business.

Jason
Director in US
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My Favorite Product Ever

5.0 2 years ago

Comments: Outstanding - always a pleasure, always fun.

Pros:

Number 1: It works. Exactly as I need it to and expect it to. It performs. and it lets me be creative when solving problems. Number 2: The people at Onspring are second to none - they care, they love what they do and they truly love their customers.

Cons:

That I can't use it 100% of my day. I wish I had more time in my day to use it.

Onspring Response

2 years ago

Wow - What a great review Jason. We really appreciate you taking the time to post your experience with Onspring. And are glad that you have had such a great experience with not only the software platform but our people.

Stephanie
Program Deliver Lead in US
Insurance Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Scalable, Powerful Solution with no IT experience required

5.0 2 years ago

Comments: My experience has been very positive. The customer service and support teams are friendly and incredibly helpful. The solutions we've implemented have streamlined our vendor management, contract management and projects management processes. We have flexible reporting at our fingertips that allows our teams to tell our story to any audience.

Pros:

It is a highly flexible tool that can customized to work for any business need. The out of box solutions are well-thought out and offer a great starting point for any use case. It is intuitive and offers a clean interface.

Cons:

When I think of potential enhancement ideas they are addressed through a forum that is used for future builds.

Onspring Response

2 years ago

Thank you for sharing your experience of Onspring with others, Stephanie.

Ashok
Senior Manager in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

IT GRC Platform

4.0 5 years ago

Pros:

The platform is lightweight and not too heavy with graphics. A good number of use cases around Audit, Risk Management, Controls Assurance, Vendor Management etc. Platform administration is not too difficult. Training videos were helpful in understanding the features and the how to's of administration.

Cons:

Need out of the box connectors for 3rd party software integration. Reporting is ok but could be better.

Onspring Response

4 years ago

Thank you for the candid and helpful feedback in your review of Onspring. Since your post, we have added multiple data connectors, several of which feed cyber and financial data directly into Onspring so that you can immediately action new data from your 3rd-party subscriptions. Additionally, our most recent platform release focuses on new analytics features to provide even more flexibility and customization in reporting. I encourage you to reach out to your dedicated customer success representative to discuss how you can take advantage of these improvements.

Verified Reviewer
Verified LinkedIn User
Food & Beverages
Used the Software for: 6-12 months
Reviewer Source

Onspring is easy to use, easy to administer, and highly flexible.

5.0 7 years ago

Pros:

The flexibility provided by the platform is great. We have been able to customize the platform to our business processes without requiring custom coding. User adoption has been easy to manage, as well.

Cons:

At times some features seem to lack maturity in terms of what enhancements I expect to see, but these enhancements often come in later releases. Overall, I find it better that we can get a feature in production sooner, rather than waiting for a fully mature feature multiple releases down the line.

Jeff
CEO in US
Food Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Finally. Software that works the way we need it.

5.0 8 years ago

Comments: We need to maintain close relations with our vendors across every aspect of our business. With Onspring we can easily flex their out-of-the-box solution to fit our business processes instead of having to change the way we work. We were up and running quickly with Onspring. Our implementation allows for complete visibility to all our vendors and customize information specific to our industry (food). We run management processes, track products / costs, and maintain dashboards of key metrics. We like Onspring so much, we're building out most of our business processes on the platform. This solution goes way beyond Vendor Management to fit our core operating needs.

Pros:

Ease of use, flexibility, and the ability to quickly customize the platform to our business - without having to write code or pay out the nose for consultants. Just some basic training and we're up and running. Also, Onspring's support is outstanding for any issue, big or small, that we run into.

Cons:

We haven't discovered many points of friction.

Chayan
Director in US
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy to implement and use GRC platform

5.0 5 years ago

Comments: Overall, great experience with the tool and good return on investment.

Pros:

Onspring was easy to implement. We really like the feature that its also easy to configure, create reports and dashboards.

Cons:

Data import and integration features could be better.

Onspring Response

5 years ago

Thanks for your review and feedback. We align our product roadmap to customer needs and would like to connect with you to discuss enhancements to the data import and integration features. You can contact us at [email protected].