--- description: Get detailed information about SurePayroll usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurePayroll Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [SurePayroll](/software/138794/surepayroll) # SurePayroll Canonical: https://www.capterra.co.il/software/138794/surepayroll Page: 1 / 13\ Next: [Next page](https://www.capterra.co.il/software/138794/surepayroll?page=2) > Cloud-based software that streamlines payroll operations for a few employees, manages tax and benefits, and other HR operations. > > Verdict: Rated **4.2/5** by 305 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurePayroll? SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 305 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paychex - **Location**: Rochester, US - **Founded**: 1971 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Applicant Tracking Software - Benefits Dashboard - Benefits Management - Check Printing - Compensation Management Software - Direct Deposit - Employee Benefits Administration - Employee Database - Employee Management - Employee Profiles - Employee Self Service - Health Insurance Administration - Multi-State - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Reporting/Analytics - Retirement Plan Management - Self Service Portal - Tax Compliance - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation ## Integrations (6 total) - AccountEdge - FreshBooks - QuickBooks Online Advanced - Sage 50 Accounting - Xero - Zoho Books ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.co.il/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.il/directory/30202/payroll/software) - [Human Resources (HR) Software](https://www.capterra.co.il/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.co.il/directory/10025/benefits-administration/software) - [Compensation Management Software](https://www.capterra.co.il/directory/30667/compensation-management/software) - [Direct Deposit Payroll Software](https://www.capterra.co.il/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. 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[ADP Workforce Now](https://www.capterra.co.il/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Reviews ### "SurePayroll review" — 5.0/5 > **Arina** | *13 August 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The platform is user-friendly, with a straightforward interface that allows users to run payroll quickly, often in just a couple of minutes. > > **Cons**: I want to report dissatisfaction with SurePayroll's customer service, citing long wait times, difficulties in resolving issues, and unhelpful support representatives > > SurePayroll is a solid option for small businesses or households looking for an affordable, easy-to-use payroll solution, but it may fall short in terms of customer service and flexibility​ ----- ### "Very Poor Customer Service, Lots of Mistakes" — 2.0/5 > **Robert** | *16 July 2024* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: Surepay did a decent job once we got it setup. It ran our payroll well, and they have a range of options on how to file. As long as you don't have an issue the company is pretty decent. > > **Cons**: They setup our initial employees and made a mistake with one in another state. They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with the right none. No explanation for why. We had to fight that battle ourselves. The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year end reports done. Well in payroll everything is done quarterly and we can fill out our own W2's (use the IRS form publicly available). They hung up on us twice when we refused to extend service. They did not want us to cancel. I spent two hours on the phone trying to cancel, was forwarded to different departments, was dropped into the receptionists office, and it took me threatening legal action to get our cancellation done. Their employees are very rude and impatient. They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you dare to ask them to listen to your issue. Their culture seems as though it could be toxic. > > If I had it to do over again, I would have gone with a different company. They seem ok for large companies that have dedicated staff to handle payroll. But their customer service is absolutely awful, and the support is often non-existent. I would shop around and find a company with better service, even if you have to pay more. ----- ### "sure payroll review" — 5.0/5 > **jarred** | *16 January 2024* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: very easy to use sure payroll from an admin and employee perspective > > **Cons**: i have not had too many issue with this system so i dont have anything to say here > > overall experience has been very good so far to date ----- ### "Basic Software if that is what is needed" — 3.0/5 > **Chris** | *1 July 2024* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: It functions in a basic way. It will do what you want it to do, but do not expect much more. > > **Cons**: It does not function much beyond the basics. Customer service is terrible, as well. > > Overall, this software has done what we needed it to do. We have had occasional issues with its functionality, and as previously mentioned, customer service is very lacking. ----- ### "Payroll at your tips" — 5.0/5 > **Brenda** | *6 February 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: SurePayroll is a user friendly software for payroll. > > **Cons**: The website for the system is a bit complicated to navigate. > > The platform for SurePayroll is efficient and simplifies the payroll process. The ability to access payroll information easily is the best feature. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.il/software/138794/surepayroll?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/138794/surepayroll) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data