--- description: Get detailed information about SurePayroll usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurePayroll Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [SurePayroll](/software/138794/surepayroll) # SurePayroll Canonical: https://www.capterra.co.il/software/138794/surepayroll Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/138794/surepayroll?page=2) > Cloud-based software that streamlines payroll operations for a few employees, manages tax and benefits, and other HR operations. > > Verdict: Rated **4.2/5** by 306 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurePayroll? SurePayroll is designed for small businesses and households, including nanny employers, home-based professionals, caregivers, tutors, and accountants. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 306 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paychex - **Location**: Rochester, US - **Founded**: 1971 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Applicant Tracking Software - Benefits Dashboard - Benefits Management - Check Printing - Compensation Management Software - Direct Deposit - Employee Benefits Administration - Employee Database - Employee Management - Employee Profiles - Employee Self Service - Health Insurance Administration - Multi-State - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Reporting/Analytics - Retirement Plan Management - Self Service Portal - Tax Compliance - Time & Attendance - Vacation/Leave Tracking - W-2 Preparation ## Integrations (6 total) - AccountEdge - FreshBooks - QuickBooks Online Advanced - Sage 50 Accounting - Xero - Zoho Books ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payroll Software](https://www.capterra.co.il/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.co.il/directory/30202/payroll/software) - [Human Resources (HR) Software](https://www.capterra.co.il/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.co.il/directory/10025/benefits-administration/software) - [Compensation Management Software](https://www.capterra.co.il/directory/30667/compensation-management/software) - [Direct Deposit Payroll Software](https://www.capterra.co.il/directory/32598/direct-deposit-payroll/software) ## Alternatives 1. 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[ADP Workforce Now](https://www.capterra.co.il/software/155895/workforcenow) — 4.4/5 (7228 reviews) ## Reviews ### "SurePayroll review" — 5.0/5 > **Arina** | *13 August 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The platform is user-friendly, with a straightforward interface that allows users to run payroll quickly, often in just a couple of minutes. > > **Cons**: I want to report dissatisfaction with SurePayroll's customer service, citing long wait times, difficulties in resolving issues, and unhelpful support representatives > > SurePayroll is a solid option for small businesses or households looking for an affordable, easy-to-use payroll solution, but it may fall short in terms of customer service and flexibility​ ----- ### "BEAWEAR\!\!\! NO SURE PAYROLL SERVICE" — 1.0/5 > **Terri** | *15 May 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I HATE SURE PAYROLL SERVICE COMPANY\!\!\!\! No service but Money takers. They will take your money with no better service. They have been charging the monthly service fees till April 2025, even though I called them to cancel the service last year, 2024. I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle. > > **Cons**: CUSTOMER SERVICE IS TERRIBLE. DO NOT WASTE YOUR TIME. NO EXPECTING BETTER PAYROLL SERVICE FROM SURE PAYROLL > > I wasted my time and money on nothing but bad customer service from the Sure Payroll service company ----- ### "Great Payroll System" — 5.0/5 > **Mikayla** | *21 April 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and how it shows the breakdown of money taken out of paychecks > > **Cons**: There isn’t anything I particularly dislike about the system\! ----- ### "I think this is a good quality payroll system" — 4.0/5 > **Ja Keya** | *24 March 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: The fact that they help with tax filling is definitely a plus. > > **Cons**: The customer service took a long time to reply > > For small businesses wanting easy-to-use and budget-friendly payroll with lots of features, SurePayroll is worth considering. However, it's important to know that some people have had trouble with their customer support and account handling. ----- ### "Very Poor Customer Service, Lots of Mistakes" — 2.0/5 > **Robert** | *16 July 2024* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: Surepay did a decent job once we got it setup. It ran our payroll well, and they have a range of options on how to file. As long as you don't have an issue the company is pretty decent. > > **Cons**: They setup our initial employees and made a mistake with one in another state. They filed unemployment insurance with the wrong state agency, even though the other taxes were filed with the right none. No explanation for why. We had to fight that battle ourselves. The CSR tried to get us to extend to the end of the year, gaslighting us by stating we wouldn't get year end reports done. Well in payroll everything is done quarterly and we can fill out our own W2's (use the IRS form publicly available). They hung up on us twice when we refused to extend service. They did not want us to cancel. I spent two hours on the phone trying to cancel, was forwarded to different departments, was dropped into the receptionists office, and it took me threatening legal action to get our cancellation done. Their employees are very rude and impatient. They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you dare to ask them to listen to your issue. Their culture seems as though it could be toxic. > > If I had it to do over again, I would have gone with a different company. They seem ok for large companies that have dedicated staff to handle payroll. But their customer service is absolutely awful, and the support is often non-existent. I would shop around and find a company with better service, even if you have to pay more. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/138794/surepayroll?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/138794/surepayroll) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data