Grade.us

Who Uses Grade.us?

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.

What Is Grade.us?

White-label review management for marketers, agencies, SEO specialists and enterprises.

Grade.us has 10,000+ users automating the review generating process on sites like Google, Facebook and 100+ industry-specific review sites.

Reach unhappy customers to improve their brand experience.

Monitor reviews across 100+ review sites so you always know whats being said about your company.

Turn your best reviews into SEO-friendly web and social content. Social proof for your business.

Grade.us Details

Traject

https://bytraject.com/

Founded 2011

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Starting price

US$180.00/month
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Free Version

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Free Trial

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Grade.us deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Grade.us Features

  • API
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  • Drag & Drop
  • Engagement Tracking
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  • Filtering
  • Fulfillment Distribution
  • Image Editing
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  • Monitoring
  • Multi-Channel Management
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  • Multiple Output Formats
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  • Real Time Reporting
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  • Search/Filter
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  • Social Performance Management
  • Social Promotion
  • Tagging
  • Template Management
  • Third Party Integrations
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  • Visual Analytics
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  • Multi-Language
  • Negative Feedback Management
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  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
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Grade.us Alternatives

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Grade.us Reviews

Read all reviews

Overall rating

4.8/5

Average score

Ease of Use 4.7
Customer Service Software 4.8
Features 4.5
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Zach H.
Founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/06/2019

"Grade.us is an awesome platform for both small businesses and agencies"

Comments: I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)

Pros: Grade.us gives a simple way to generate reviews on the sites where businesses need them. By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well. The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand. The support and training is also superb. I very much love this software and offering.

Cons: I wish it was free... but I wish everything was free! Honestly, I don't think I have much to say in terms of downsides. Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control. Still, this is a problem since I work mostly with real estate agents.

Vendor Response

by Grade Us on 01/07/2019

Hi Zach,

Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words!

Warm regards,
Kelly Rogers
Director, Customer Success
Grade.us
[email protected]s

  • Reviewer Source 
  • Reviewed on 28/06/2019
Julie W.
VP
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/07/2019

"Best price, all the features."

Pros: Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use.

Cons: I don’t have any real issues with it. Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out.

  • Reviewer Source 
  • Reviewed on 25/07/2019
Verified Reviewer
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/05/2021

"Saves time and gets business"

Comments: So smart, so intuitive, so genius. It's great and useful!

Pros: One feature that's pretty genius is Grade.us' ability to gather reviews from all different rating sites in one place.

Cons: I wish there was a free tier offered, but there isn't. It's a great tool though so I'm happy to pay.

  • Reviewer Source 
  • Reviewed on 06/05/2021
Ferhan A.
Founder
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 05/04/2020

"GRADEUS WILL DOUBLE FEES WITHOUT NOTICE AND REFERENCE TERMS NEVER AGREED UPON"

Comments: My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had. I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it) Very shady practices.

Pros: Their pricing was good.
Their API's were decent.
They had good review site coverage.

Cons: The dashboard UI is old
Their zapier was limited
They don't provide support for their API
They will double your license fees without any notice
They created new terms and not notify you .

  • Reviewer Source 
  • Reviewed on 05/04/2020
Verified Reviewer
Media and Content Developer
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/02/2021

"Continues to be a great tool for Gathering Reviews"

Comments: We use Grade.us to help our clients obtain more reviews for their local business. Grade.us provides many options to do so, including a static linkable landing page, as well as email embeds. The versatility and price has made this the clear option for us to use in our packages.

Pros: The linkable review funnel page is excellent, and better than any other resource I have looked into.

Cons: I am very happy with the tools as they are, and many frustrations I've had in the past have been improved upon in later updates.

  • Reviewer Source 
  • Reviewed on 25/02/2021