WorkWise ERP

WorkWise ERP

by WorkWise

Who Uses WorkWise ERP?

Make-to-order, engineer to order, configure to order, build to stock and mixed mode manufacturers.

What Is WorkWise ERP?

WorkWise is a leading developer of ERP software for the manufacturing industry along with comprehensive implementation and support services. Our innovative Role-Based ERP (RB-ERP) software is a revolutionary ERP application that allows workflow to be configured for each users role and designed specifically for his or her job. This way, users dont have to move in and out of applications; everything they need is just a click away. In this environment, our customers work smarter and faster.

WorkWise ERP Details

WorkWise

http://workwisellc.com

Founded 1995

WorkWise ERP Pricing Overview

WorkWise ERP does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

WorkWise ERP Features

Enterprise Resource Planning Software
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Warehouse Management

WorkWise ERP Reviews

Showing 5 of 38 reviews

Overall
4.1/5
Ease of Use
3.9/5
Customer Service
4.1/5
Features
4.1/5
Value for Money
4.3/5
Lisa M.
Controller
Machinery, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/02/2020

"New WorkWise Software Customer"

Comments: With the implementation of WorkWise, we plan to be more streamlined in our processes as we learn to use the software effectively. We started using MRP with this software which has made the purchasing function more efficient. The DASH DDX add-on saves time as we no longer have to save our PDF's to folders on our server. The annual financial audit is much more efficient due to the EXCEL export functionality within the software.

Pros: The full functionality from Customer/Vendor setup thru the Financial Statement process. We are very excited to master the DDX function as we strive to be paperless. The ability to export data to EXCEL is very important and much more user friendly than our last software package.

Cons: It is not as intuitive as I expected, however, our company attempted to do the installation without formal WorkWise training and I don't recommend that. If I had to do it over, I would have scheduled a more formalized training and installation process.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/02/2020
Jennifer B.
ERP Administrator
Environmental Services, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 20/02/2020

"Great Data; Supportive Company"

Comments: Our overall experience with Workwise has been positive. We had a slow implementation, our first PM was not very involved or proactive and we had inexperienced members on our internal implementation team. We felt the discovery process was disorganized which delayed a thorough understanding of our business needs and clear articulation of how our business needs translated into system use. However, our implementation consultant always makes and takes time and help with whatever we need and has always been very helpful and accessible. We have received a lot of support from management to resolve any issues and concerns we have and to provide additional resources when needed.

Pros: We are 8 months into our live system. We are cloud-based so the accessibility from practically anywhere is great. The transparency and ability to extract and analyze data from this system is better than any previous software used by our company. We have been slow getting off the ground but we have already been able to make better, data-driven decisions and look forward to how much better we will be able to monitor the business.

Cons: There seems to be a lot of bugs. Turn around time on support tickets can be pretty slow with things that need reviewed by programmers-which would be fine but there is a lack of communication that would make that wait more tolerable. As the admin for the system, it's frustrating. when I can't give clear updates to department mangers on issues that slow their productivity. There are a lot of clicks. Shipping large orders and orders with NNM items is very cumbersome. Bank recs and other financial functions are clunky.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 20/02/2020
Debra D.
Administrative Coordinator
Machinery, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/08/2019

"Software Review"

Comments: There seem to be a lot of bumps in the road as we progress further into the software. We are still struggling to get all of the information we need, in and out of the software.

Pros: The ability to customize features and potential to hold all of your information in one software program. They have reps that can come out to your business to train employees how to use the software. The forms you print out look professional.

Cons: This software is designed for the user that never makes mistakes. Fixing a mistake is very cumbersome in this software, and there doesn't seem to be a quick fix for anything. We keep having to work outside of the software to solve issues to problems. The inability to edit invoices after they are processed is an issue for us. It doesn't support large projects with multiple purchase orders. The reports that are available, do not contain the information we need. The base program is very basic and needs a lot of customization to be useful which is expensive. Orders get locked up frequently and can't be used until someone releases them. Financial module could use more work.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/08/2019
Kevin P.
VP Finance
Machinery, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/03/2020

"A good choice."

Comments: It's a good ERP with ongoing development. Our company is currently putting together better user training programs to utilize the software features more fully.

Pros: Attentive support by Workwise group. The company continues do develop improvements which are meaningful to us, have asked for our feedback on important features and methods. Workwise has been greatly improving documentation, training and help resources for users.

Cons: We create our own SQL reports to obtain database output that is in a more raw, columnar form for use in spreadsheets and for loading into other programs like our payroll service; most of the pre-written downloadable reports are heavily formatted with merging, multiple lines, text wrapping, blank columns, etc., that is nice for printing, but difficult to use for analysis because we must "un-format" them for this.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/03/2020
Ian M.
IT Integration Manager
Food & Beverages, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/08/2019

"Excellent ERP for Small to Medium Manufacturing Operations"

Comments: We have recently went LIVE with WorkWise ERP. We are very happy with our end product and our results so far. The Sale process was great and very informative. The sales team was very good at customizing a demo for our industry and business. The implementation team was excellent. Our Project Manager did an excellent job making sure all of our needs were met and helping us stay on track to meet our 6 month implementation time frame. I would highly recommend this software for any Made to Order manufacturer.

Pros: Ease of Use
Implementation
Integration with CRM
Price
Cloud Offering
Customer Support
Engineer to Order Workflow
SolidWorks Integration
Scheduling

Cons: Install Team could be more thorough in knowledge of our Cloud Environment

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/08/2019