--- description: Get detailed information about Gingr usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gingr Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Kennel Software](/directory/30574/kennel/software) > [Gingr](/software/136469/gingr) # Gingr Canonical: https://www.capterra.co.il/software/136469/gingr Page: 1 / 10\ Next: [Next page](https://www.capterra.co.il/software/136469/gingr?page=2) > Less busywork, more tail wags. Manage your business with an extensive suite of features your staff and pet parents will love. > > Verdict: Rated **4.5/5** by 222 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gingr? Made by pet lovers, for pet lovers. Gingr is the top pet-care software. With industry-leading performance and powerful features, Gingr works 24/7 to help pet-care professionals thrive. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 222 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Gingr - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$95.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: All of our plans include customer support, a pet parent mobile app and customer portal, pet report cards, automated emails, vaccination management and more\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Client Database - Client Portal - Confirmations/Reminders - Customer Database - Customer Management - Customizable Forms - Employee Management - Inventory Management Software - Mobile Access - Online Booking - Online Payments - Pet Birthday Tracking - Recurring Appointments - Reminders - SMS Messaging - Scheduling Software - Service Catalog - Staff Management - Website Integration ## Integrations (7 total) - Broadly - CardConnect - IFTTT - Kisi - Meta for Business - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Kennel Software](https://www.capterra.co.il/directory/30574/kennel/software) ## Related Categories - [Kennel Software](https://www.capterra.co.il/directory/30574/kennel/software) - [Pet Grooming Software](https://www.capterra.co.il/directory/30845/pet-grooming/software) - [Appointment Scheduling Software](https://www.capterra.co.il/directory/30757/appointment-scheduling/software) ## Alternatives 1. [Breeder Cloud Pro](https://www.capterra.co.il/software/176356/breeder-cloud-pro) — 4.6/5 (79 reviews) 2. [KennelBooker](https://www.capterra.co.il/software/143168/kennel-booker) — 4.6/5 (77 reviews) 3. [BusyPaws](https://www.capterra.co.il/software/1014353/busypaws) — 4.7/5 (79 reviews) 4. [Pet Manager](https://www.capterra.co.il/software/150536/pet-manager) — 5.0/5 (62 reviews) 5. [Paw Partner](https://www.capterra.co.il/software/203713/paw-partner) — 4.8/5 (61 reviews) ## Reviews ### "Gingr…YES\!" — 4.0/5 > **Tammy** | *12 August 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ease of use of software, easy to train staff but the customer portal could be a bit easier to interact with > > **Cons**: Want deeper reporting features. Would like to get more customer driven specifics including better boarding accuracy > > Great, we moved from a previous software and Ginger has more features and flexibility and has been easy for employees to learn ----- ### "The Worst Software Support Experience We've Ever Had." — 1.0/5 > **Rhonda** | *15 July 2026* | Veterinary Software | Recommendation rating: 0.0/10 > > **Pros**: - The interface is clean when it's working. - The platform has useful features and good potential. - The software easy to navigate when it functions properly. - The platform seemed promising when we first switched. > > **Cons**: - Broken software, disappearing client data, and customer support that simply doesn't exist. - Critical software issues ignored for a month while support never returns calls or voicemails. - Unreliable software, lost client records, and the worst customer support I've experienced. - Over a month of broken software, lost data, and repeated broken promises from support. - They take payments promptly, but fail to support customers when their software breaks. - Critical business issues, missing client data, and weeks of unanswered calls and voicemails. > > I have never left a review like this before, but after more than a month of dealing with this situation with Gingr, enough is enough. We are a large grooming salon with over 6,000 clients and 12–14 stylists and support staff. Since June 17 (today is July 15), the software has become almost unusable. Nearly every click takes 9+ seconds. We're missing client data, Notes have disappeared, and entire phone/text histories are gone in countless cases. Conversations, important client information, and records that help protect both our clients and our business have simply vanished. At this point, I cannot confidently trust anything in the system to be accurate. We've documented everything with videos, screenshots, internet speed tests, and detailed descriptions. We've checked our internet, restarted equipment, cleared cookies and cache, tested from multiple locations and networks, and provided Gingr with everything they've requested. Despite all of that, virtually nothing has been resolved. The customer support has been even worse than the software. For the last month, I have called hundreds of times, and that is not an exaggeration. Every call says the average wait is 6–7 minutes, yet after about 11 minutes on hold, I'm disconnected and sent to voicemail. Think about that. Even assuming only 20 calls a day over 24 business days, that's roughly 88 hours spent on hold, only to be sent to voicemail. I've also left 10+ voicemails. \*\* Not one has ever been returned to date.\*\* On July 9, I finally reached someone, only the 4th time I'd spoken to a person since June 17. I was told they were discussing my case "right then" and that I would absolutely receive a callback. I even gave them until 12:00 p.m. the following day. They promised someone would call. They never did. It's now July 15. No callback. No email. No update. No accountability. To make matters worse, they've now removed the option to even wait on hold. You're immediately directed to voicemail, which, based on my experience, they simply don't return. Meanwhile, Gingr had absolutely no trouble processing our monthly subscription payments. They're happy to collect subscription fees while existing customers are left with unreliable software, disappearing client records, and customer support that is effectively nonexistent. Our staff have been brought to tears. Our clients are frustrated by unreasonable checkout delays, or long hold times while we're trying to process things. I am completely at my wits' end. The amount of time, stress, lost productivity, and disruption this has caused is beyond unacceptable. In my opinion, Gingr seems more focused on signing up new customers than supporting the ones already paying them. If they don't have the capacity to answer phones, return voicemails, or resolve business-impacting issues, why continue bringing on more businesses? This comes after switching from DaySmart just over a year ago. I invested hundreds of hours setting up Gingr, manually moving thousands of pre-booked appointments, customizing the system, and training my team. What wasn't made clear was how much of that burden would fall on us, or how little support we'd receive. When I inquired on the possiblility for assistance setting up the points program, the email responses were surprisingly rude. I don't enjoy posting negative reviews because I know they can make or break a business. I told Gingr on July 9 that if I didn't receive the promised callback by July 10 at noon, I would post an honest review. I waited another five days. I still haven't heard a single word. If I hadn't already invested so much time into this platform, and if my team wasn't already beyond exhausted from dealing with its ongoing problems, we would have switched providers already. The only thing keeping us here is the enormous amount of time and effort it would take to start over while trying to keep our business running. If your business depends on reliable software and responsive customer support, I cannot recommend Gingr. ----- ### "Gingr is the best." — 5.0/5 > **Kyla** | *15 August 2026* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: The ease and efficiency of being able to navigate through customer and pet portals. Can make changes and update accounts. Ability to communicate with employees and owners. > > **Cons**: It won’t allow some of the employees calendars to remove users and shows multiple schedules when only trying to see their own. > > The best thing our company did. We are now organized, tracking grooming notes, know who is coming and going in our salon. ----- ### "Gingr review" — 5.0/5 > **Jed** | *12 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, organizing capabilities, price is good > > **Cons**: Nothing > > We have been using it since march of 2019, it’s a life saver ----- ### "Gingr is the name on the door, but not who's sitting in the office" — 2.0/5 > **Tiffany** | *1 May 2026* | Venture Capital & Private Equity | Recommendation rating: 2.0/10 > > **Pros**: The operative word, what DID you like about Gingr? We hired Gingr four years ago because we thought they understood the boarding business. > > Honestly? It feels like betrayal. Would you believe I just received a response to Gingr's online "chat"? What if I told you I submitted that question back in December 2025? Today is April 30, 2026. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.co.il/software/136469/gingr?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/136469/gingr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data