---
description: Get detailed information about Call Box usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Box Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Call Box](/software/136167/call-box)

# Call Box

Canonical: https://www.capterra.co.il/software/136167/call-box

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.il/software/136167/call-box?page=2)

> Call Box is a cloud-based call tracking software that optimizes business phone processes.
> 
> Verdict: Rated **4.3/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Call Box?

Automotive, dental practices, medical practices, veterinary practices, multifamily housing, home services, agencies and publishers, trucking, and RV powersports marine.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 11 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Call Box
- **Founded**: 1988

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Call box for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM Software
- Call Logging
- Call Recording Software
- Call Tracking Software
- Call Transcription
- Computer Telephony Integration
- Queue Management
- Recording
- Reporting/Analytics

## Integrations (1 total)

- GoTo Connect

## Support Options

- Chat

## Category

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)
- [Call Recording Software](https://www.capterra.co.il/directory/30533/call-recording/software)
- [Call Tracking Software](https://www.capterra.co.il/directory/30901/call-tracking/software)

## Alternatives

1. [800.com](https://www.capterra.co.il/software/208208/800-com) — 4.7/5 (313 reviews)
2. [Nextiva](https://www.capterra.co.il/software/175788/nextiva) — 4.6/5 (914 reviews)
3. [CTM](https://www.capterra.co.il/software/152004/call-tracking-software) — 4.6/5 (150 reviews)
4. [Liine](https://www.capterra.co.il/software/184326/liine) — 4.9/5 (161 reviews)
5. [JustCall](https://www.capterra.co.il/software/157853/justcall) — 4.1/5 (223 reviews)

## Reviews

### "Excellent software, I will surely recommend" — 4.0/5

> **tommy** | *7 March 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: We are able to give call tracking results to our clients and allow our clients to look up their own call tracking results. Their support team is very easy to reach and are very professional.
> 
> **Cons**: There are sometimes when accessing these reports is kinda sluggish.  And sometimes It seems some of the information is inaccurate.  But I think is the best I have found out there

-----

### "Review" — 4.0/5

> **Josh** | *20 February 2023* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: The call listening and designation of appointment status within reports
> 
> **Cons**: Sometimes the reports have the wrong labels selected for appointments that are new patients versus existing patients.

-----

### "Car Wars helped our sales team improve." — 3.0/5

> **Sandra** | *18 January 2018* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: Car Wars was user-friendly and very straightforward.  Using Car Wars helped our sales staff to improve.
> 
> It was a pretty straightforward system to measure your sales staff with.Software used is only as good as the people who are using it.  Meaning half the battle is to get your people to engage.  Believe in it.

-----

### "Callbox will add new value to the sales process" — 5.0/5

> **Aniket** | *6 March 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to track multiple marketing leads via phone calls or online leads. I love the ability to track my staff's workload and also be able to listen to their phone calls to provide coaching to help them overcome obstacles. I also love the ability to analyze my phone volume by day and by hour to help maximize staffing needs.
> 
> **Cons**: Call search via phone number is not great. If we don't know when the call came in, it's hard to track the call down.
> 
> It is never easy to generate new leads for growth. Callbox provides insight into those new leads and allows you to evaluate and train team members to convert leads to actual clients. Also, identifying and knowing which marketing programs are the most impact full in lead generation helps spend marketing funds in the right areas.

-----

### "VHS - callbox review.  14 year customer.  Love y’all." — 5.0/5

> **Nick** | *6 March 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We love the personal interaction and the consistency with product.
> 
> **Cons**: Our use case is pretty cut and dry.  I wished we could implement the call reviews platform wide and not affect our monthly spend.  Or at least pilot it for free to show the efficacy before we launch.
> 
> Extremely positive.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.il/software/136167/call-box?page=2)

## Links

- [View on Capterra](https://www.capterra.co.il/software/136167/call-box)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/136167/call-box> |
| de-AT | <https://www.capterra.at/software/136167/call-box> |
| de-CH | <https://www.capterra.ch/software/136167/call-box> |
| en | <https://www.capterra.com/p/136167/Call-Box/> |
| en-AE | <https://www.capterra.ae/software/136167/call-box> |
| en-AU | <https://www.capterra.com.au/software/136167/call-box> |
| en-CA | <https://www.capterra.ca/software/136167/call-box> |
| en-GB | <https://www.capterra.co.uk/software/136167/call-box> |
| en-IE | <https://www.capterra.ie/software/136167/call-box> |
| en-IL | <https://www.capterra.co.il/software/136167/call-box> |
| en-IN | <https://www.capterra.in/software/136167/call-box> |
| en-NZ | <https://www.capterra.co.nz/software/136167/call-box> |
| en-SG | <https://www.capterra.com.sg/software/136167/call-box> |
| en-ZA | <https://www.capterra.co.za/software/136167/call-box> |
| es | <https://www.capterra.es/software/136167/call-box> |
| es-AR | <https://www.capterra.com.ar/software/136167/call-box> |
| es-CL | <https://www.capterra.cl/software/136167/call-box> |
| es-CO | <https://www.capterra.co/software/136167/call-box> |
| es-CR | <https://www.capterra.co.cr/software/136167/call-box> |
| es-DO | <https://www.capterra.do/software/136167/call-box> |
| es-EC | <https://www.capterra.ec/software/136167/call-box> |
| es-MX | <https://www.capterra.mx/software/136167/call-box> |
| es-PA | <https://www.capterra.com.pa/software/136167/call-box> |
| es-PE | <https://www.capterra.pe/software/136167/call-box> |
| fr | <https://www.capterra.fr/software/136167/call-box> |
| fr-BE | <https://fr.capterra.be/software/136167/call-box> |
| fr-CA | <https://fr.capterra.ca/software/136167/call-box> |
| fr-LU | <https://www.capterra.lu/software/136167/call-box> |
| it | <https://www.capterra.it/software/136167/call-box> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Call Box","description":"Call Box is a cloud-based call tracking and phone system designed to enhance business phone operations. It integrates AI to analyze phone performance, offering insights with AI-driven call transcriptions and an AI Mystery Shop Scorecard to pinpoint call handling issues.\n \n The platform features CRM integrations for lead management, comprehensive reporting, and alerts for proactive phone performance optimization. Through a partnership with GoTo Connect, Call Box provides a modern, cloud-based phone system, replacing outdated hardware with a flexible, maintenance-free solution.\n \n Call Box's advanced technology, integrations, and reporting tools help businesses improve caller experiences and streamline phone handling processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a6018b25-d9ba-40ec-98ce-e1d32a92bb1c.png","url":"https://www.capterra.co.il/software/136167/call-box","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/136167/call-box#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":11},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/136167/call-box#faqs","mainEntity":[{"name":"What Is Call Box?","@type":"Question","acceptedAnswer":{"text":"Call Box is a cloud-based call tracking and phone system designed to enhance business phone operations. It integrates AI to analyze phone performance, offering insights with AI-driven call transcriptions and an AI Mystery Shop Scorecard to pinpoint call handling issues.The platform features CRM integrations for lead management, comprehensive reporting, and alerts for proactive phone performance optimization. Through a partnership with GoTo Connect, Call Box provides a modern, cloud-based phone system, replacing outdated hardware with a flexible, maintenance-free solution.Call Box's advanced technology, integrations, and reporting tools help businesses improve caller experiences and streamline phone handling processes.","@type":"Answer"}},{"name":"Who Uses Call Box?","@type":"Question","acceptedAnswer":{"text":"Automotive, dental practices, medical practices, veterinary practices, multifamily housing, home services, agencies and publishers, trucking, and RV powersports marine.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Call Box","position":3,"item":"/software/136167/call-box","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/136167/call-box#breadcrumblist"}]}
</script>