--- description: Get detailed information about Service Fusion usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.co.il/software/135788/service-fusion Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/135788/service-fusion?page=2) > Service Fusion is field service software that helps businesses schedule jobs, create invoices, and manage customer details. > > Verdict: Rated **4.3/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Service Fusion? Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 308 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KickServ ## Commercial Context - **Starting Price**: US$245.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Trail - Availability Management - Bid Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Client Management - Contact Database - Cost Database - Cost Estimating - Customer Management - Data Import/Export - Document Storage - Electronic Payments - Electronic Signature - Employee Scheduling Software - Equipment Maintenance Software - For Commercial and/or Industrial Electrical Contractors - GPS - Inspection Management - Inventory Control Software - Inventory Management Software - Invoice Management - Job Management - Job Tracking - Mobile App - Online Booking - Online Time Clock - Preventive Maintenance Software - Project Management Software - Purchase Order Management - Real-Time Data - Real-Time Updates - Real-time Scheduling - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Scheduling Software - Service History - Status Tracking - Takeoff Software - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.co.il/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.co.il/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.co.il/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.co.il/directory/30785/work-order/software) ## Alternatives 1. [FieldPulse](https://www.capterra.co.il/software/153475/fieldpulse) — 4.6/5 (465 reviews) 2. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1463 reviews) 3. [Connecteam](https://www.capterra.co.il/software/153140/connecteam) — 4.6/5 (5296 reviews) 4. [BuildOps](https://www.capterra.co.il/software/194155/buildops) — 4.4/5 (177 reviews) 5. [ServiceTitan](https://www.capterra.co.il/software/150053/servicetitan) — 4.3/5 (335 reviews) ## Reviews ### "SF is good but needs improvements" — 4.0/5 > **Rick** | *8 January 2026* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it. > > **Cons**: 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks\! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window. We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money. I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients. Just a thought, thanks. Rick ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10 December 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 0.0/10 > > **Pros**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Cons**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "Easy to Use & Adaptable" — 4.0/5 > **Rick** | *15 April 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It's a much better value than Autotask. Not only does it cost much less monthly, it's a better product. With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. We also had to pay a 3rd party monthly to parse email messages to create tickets in Autotask. We love the ability to add fields to our jobs as our needs change. > > **Cons**: There are some issues with Quickbooks integration assigning jobs to the wrong child company even though we've made the child inactive in Quickbooks. > > Still a little rough around the edges but an incredible value for our company. Service Fusion has helped our company become more efficient. ----- ### "Love the system as a whole, but the app and text functions are frustrating." — 4.0/5 > **Heather** | *6 January 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at Service Fusion :) > > **Cons**: The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. > > I am a big fan of Service Fusion having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. ----- ### "Quality software for a fair price" — 4.0/5 > **Bobby** | *6 January 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: The ability to have all of the most important functions of my business in one software that also automates customer communication. > > **Cons**: I had to be rolled back to the old version because the warning pop up about leaving a webpage you are working on isn’t functional in the new version. I had lost a lot of work editing a job or estimate by an accidental button press or click. > > Service Fusion has helped organize my business and provide functionality to hand off roles to other employees easily and seamlessly. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.co.il/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data