ecomdash

Who Uses ecomdash?

Multichannel inventory management tool that enables small to midsize online businesses to track manufactured items, serialized inventories, variations, and bundled items.

What Is ecomdash?

Ecomdash is an inventory management and order fulfillment software company that gives you the option of managing all your online sales channels from one dashboard. Coordinate sales and stock levels on platforms such as eBay, Amazon, Etsy and more with reporting and auto-synchronizing. The software is ideal for small to medium sized companies and comes with a free 15 day trial and free onboarding session for new, active users. All ecomdash customers also receive a free Pitney Bowes account.

ecomdash Details

ecomdash

http://www.ecomdash.com

Founded 2012

ecomdash Software - Complex Inventory
ecomdash Software - Multiple Warehouses
ecomdash Software - Track Assembled Products
ecomdash Software - Efficient Shipping
ecomdash Software - Split Sales Orders
ecomdash video
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ecomdash Software - Complex Inventory - thumbnail
ecomdash Software - Multiple Warehouses - thumbnail
ecomdash Software - Track Assembled Products - thumbnail
ecomdash Software - Efficient Shipping - thumbnail
ecomdash Software - Split Sales Orders - thumbnail

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Starting price

US$25.00/month
US$20.00/month
US$499.00/month
US$44.99/month

Free Version

Free Version Yes
Free Version Yes
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

ecomdash deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • iPhone (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

ecomdash Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management Software
  • eCommerce Management

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  • Alerts/Notifications
  • Cataloging/Categorization
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  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
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  • Discount Management
  • Electronic Payments
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  • SEO Management
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  • Sales Reports
  • Sales Trend Analysis
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ecomdash Reviews

Read all reviews

Overall rating

3.8/5

Average score

Ease of Use 3.5
Customer Service Software 4
Features 3.8
Value for Money 4

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Sander K.
Owner
Consumer Goods, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/01/2019

"Highly capable with a learning curve"

Comments: Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

Pros: Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.

Cons: The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.

  • Reviewer Source 
  • Reviewed on 14/01/2019
Kyle P.
Owner
Business Supplies & Equipment, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/09/2020

"Best inventory software"

Comments: Great experience

Pros: Syncs all our websites super easily.
Great customer support.

Cons: They don’t always implement the things that people request.

Vendor Response

by ecomdash on 30/09/2020

Hi Kyle,

Thanks so much for sharing your feedback! Our team will be happy to hear you've had a great experience.

Thanks again and we look forward to helping you grow your ecommerce business.

  • Reviewer Source 
  • Reviewed on 23/09/2020
Nicolas D.
President
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/07/2021

"Verygood for inventory management!"

Comments: Main problem solved is amazon limitation to link different ASIN to same SKU...

Pros: Integration was easy with woocommerce and amazon.ca & amazon.com.
Inventory management between platform is just great.
You can even create sub products (kit) so you can list the same product with different ASIN on amazon (increase sales opportunity!)

Cons: Support doesn't really know what is Google Shopping listing nor could not help me except if I pay $$$ for support so I guess it is not enough user friendly... Most user friendly software these days doesn't need support ;-)

Vendor Response

by ecomdash on 07/07/2021

Hi Nicolas,

Thanks so much for your positive feedback! It's great to hear that we've been able to help solve an issue for your business.

I'm happy to pass your feedback along to our team. We look forward to helping you grow your ecommerce business.

  • Reviewer Source 
  • Reviewed on 05/07/2021
Paul M.
General Manager
Machinery, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/06/2020

"TOO MANY CHANGES!"

Comments: We loved it when it first came out. Now it is becoming a burden with all the big changes and bugs introduced at each change. Also, some of the changes seem to make no sense, such as when you view your products, you select All Products from the dropdown.. But Wait! you are not looking at ALL products. You have to select Show All to see ALL products. The interface used to be a lot cleaner and intuitive but now is a jumbled up mess. You can't do all things to a product from one place any more. You have to jump around too much. And no phone support! You would think that a company owned by Constant Contact would at least have SOME phone support. Chat and email takes far too long and too many sessions to fix problems. If I can find a reasonable alternative, we may have to leave.

Pros: The fact that it integrates much of what a small multichannel business needs.

Cons: When we first started with Ecomdash almost 10 years ago, they were just getting started. They were eager to hear from users and were very responsive to problems. As time went on, more problems seemed to show up and "features" that made working with it more difficult started showing up. Now, seems like every "update" comes with a major bug that takes multiple chat sessions to resolve. Also, it seems that no one working there has ever actually started and run a small business based on some of the decisions they made. For example, they can't see the need for a "Paid" invoice to send our commercial customers!

Vendor Response

by ecomdash on 25/06/2020

Dear Paul,

Thanks for sharing your feedback. We're sorry to hear such a long-term customer having this frustrating experience, but really appreciate you bringing this issue to our attention. We've sent your feedback to our product development team.

Someone from our customer success team will be contacting you shortly to learn more about your experience and to discuss the various changes we've made. We'd love to make things right if you give us another chance.

Thanks,
Ecomdash

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/06/2020
Peter C.
President
Retail, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/12/2020

"Love it!"

Comments: Wonderful

Pros: Syncing my two store fronts, inventory was a challenge to keep correct across the board. Now its on the money!

Cons: Nothing really, im not computer savvy and I been able to get it all going with some halp from support!

Vendor Response

by ecomdash on 23/12/2020

Hi Peter,

Thanks so much for your positive feedback! We work hard to make it easier for customers like yourself to run their online store, so our team will be happy to hear you've had a great experience.

We look forward to helping you continue to grow your ecommerce business.

Thanks again,
Ecomdash

  • Reviewer Source 
  • Reviewed on 17/12/2020